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Other Added - Just How User-Friendly Is Web 2.0?
How To Sell Santa's Slip-Ups
Shoppers spent more than $15.5 billion this Christmas on gifts on the Internet alone. Just imagine how many millions went to unwanted polka dot sweaters, electric nose hair clippers, and thigh masters. That wasted cash piled up under the Christmas tree. We've all had it happen to us. In fact, you had it happen to you this year. You unwrapped the pretty red bow and tore through the shiny paper on that present from your Uncle Mortie, and immediately, you ha
ses us up with the latest Shoppers spent more than $15.5 billion this Christmas on gifts on the Internet alone. Just imagine how many millions went to unwanted polka dot sweaters, electric nose hair clippers, and thigh masters. That wasted cash piled up under the Christmas tree. We've all had it happen to us. In fact, you had it happen to you this year. You unwrapped the pretty red bow and tore through the shiny paper on that present from your Uncle Mortie, and immediately, you ha
Dog Walkers & Your Career
I was jogging in the park the other day and noticed a number of professional dog walkers. They had many dogs under their care and the necessary tools of their trade. Nothing remarkable about that.What struck me was a) the number of providers I saw on this one visit, b) their marketing efforts, and c) the range of services offered. Parked on the streets around the park were various types of mini-van and SUV, emblazoned with each dog walking entrepre
The normal World Wide Web 1.0 is undergoing a dramatic change. It's amazing that the Internet just suprises us up with the latest tI was jogging in the park the other day and noticed a number of professional dog walkers. They had many dogs under their care and the necessary tools of their trade. Nothing remarkable about that.What struck me was a) the number of providers I saw on this one visit, b) their marketing efforts, and c) the range of services offered. Parked on the streets around the park were various types of mini-van and SUV, emblazoned with each dog walking entrepre
How To Lose A Customer In Ten Easy Steps
Certainly, we’ve all observed the scene unfold: A salesperson behaving in a fashion that indicates he or she desperately wants to lose their customer. You know, that behavior that reminds you of a hungry bear stalking spawning salmon. Unfortunately, every one of us has experienced this wonderful feeling of disrespect. Having performed at many levels in the sales process, I have no idea why sales people act this way, but the fact is they do.Througho
1.0 is undergoing a dramatic change. It's amazing that the Internet just suprises us up with the latest Certainly, we’ve all observed the scene unfold: A salesperson behaving in a fashion that indicates he or she desperately wants to lose their customer. You know, that behavior that reminds you of a hungry bear stalking spawning salmon. Unfortunately, every one of us has experienced this wonderful feeling of disrespect. Having performed at many levels in the sales process, I have no idea why sales people act this way, but the fact is they do.Througho
In My Own Image
People of all ages in business make the mistake of seeing the whole of their world in a mirror image of their own reflection. In all cases this level of ego has more disadvantages than it has advantages. They disrupt teams or prevent teams from forming. A brief description of my top five observations of people exhibiting this characteristic are:The Sales GunThis is the sales person in retail or commercial sales who has a success
ic change. It's amazing that the Internet just suprises us up with the latest People of all ages in business make the mistake of seeing the whole of their world in a mirror image of their own reflection. In all cases this level of ego has more disadvantages than it has advantages. They disrupt teams or prevent teams from forming. A brief description of my top five observations of people exhibiting this characteristic are:The Sales GunThis is the sales person in retail or commercial sales who has a success
Unusual Cures For Boring Meetings
It is not even 10:00 am on Monday morning and it is already time to rush into one of those dreadful weekly status report meetings, a ritual that started sometime in your previous birth. You know no one will have anything substantial to report, a few trumpeters will hype up their trivial tasks, someone will hijack the whole meeting, a few egos will get bruised, and the meetings will go on till eternity or until your bladders burst. And those cups of coffee
at the Internet just suprises us up with the latest It is not even 10:00 am on Monday morning and it is already time to rush into one of those dreadful weekly status report meetings, a ritual that started sometime in your previous birth. You know no one will have anything substantial to report, a few trumpeters will hype up their trivial tasks, someone will hijack the whole meeting, a few egos will get bruised, and the meetings will go on till eternity or until your bladders burst. And those cups of coffee
Top Consultant Asks: Is Customer Service A Skill Or A Discipline?
Would you agree that there are some people that seem to have a gift for delivering top customer service?Their voices are lively, they listen patiently, and they organize their explanations succinctly and effectively.And there are others who seem miscast in their roles. They’re impatient, irritating or irritated, and they’re confusing.It would be easy to impute skill to the first type. They’re successful and they’re well received, and
ses us up with the latest technologies whenever it just feels like it. And be very prepared, because you have to keep up with the l
Would you agree that there are some people that seem to have a gift for delivering top customer service?Their voices are lively, they listen patiently, and they organize their explanations succinctly and effectively.And there are others who seem miscast in their roles. They’re impatient, irritating or irritated, and they’re confusing.It would be easy to impute skill to the first type. They’re successful and they’re well received, and
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