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  • Other Added - Power Questions that Turn Trouble Makers into Problem Solvers

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    el the same?
    • What do you suggest?
    • Are you willing to write up a proposal with your ideas?

    Suppose you are a supervisor in

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    Here she comes again into the office to complain. First it was about everyone else abusing their breaks, and then she accused you of playing favorites by not honoring her seniority, now she’s unhappy with the rotation. You think to yourself: what now?

    Some complaints are valid and others are annoying. One of the biggest stresses on management is the squeaky wheel that never gets enough grease. If you have one of these noisy irritants you can transform your troublemaker into a problem solver by asking these power questions:
    • Does everyone else feel the same?
    • What do you suggest?
    • Are you willing to write up a proposal with your ideas?

    Suppose you are a supervisor in

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    favorites by not honoring her seniority, now she’s unhappy with the rotation. You think to yourself: what now?

    Some complaints are valid and others are annoying. One of the biggest stresses on management is the squeaky wheel that never gets enough grease. If you have one of these noisy irritants you can transform your troublemaker into a problem solver by asking these power questions:
    • Does everyone else feel the same?
    • What do you suggest?
    • Are you willing to write up a proposal with your ideas?

    Suppose you are a supervisor in

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    d and others are annoying. One of the biggest stresses on management is the squeaky wheel that never gets enough grease. If you have one of these noisy irritants you can transform your troublemaker into a problem solver by asking these power questions:
    • Does everyone else feel the same?
    • What do you suggest?
    • Are you willing to write up a proposal with your ideas?

    Suppose you are a supervisor in

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    these noisy irritants you can transform your troublemaker into a problem solver by asking these power questions:
    • Does everyone else feel the same?
    • What do you suggest?
    • Are you willing to write up a proposal with your ideas?

    Suppose you are a supervisor in

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    el the same?
    • What do you suggest?
    • Are you willing to write up a proposal with your ideas?

    Suppose you are a supervisor in a manufacturing department and “Connie Complainer” comes to you with the grievance that the rotation is unfair. You rack your brain and it seems that there is no solution. Before shooting from the hip and saying “I haven’t heard anyone else complain,” instead try the power question, “Does everyone else feel the same?”

    This positions you as a good listener and you might just get valuable information. If others are secretly complaining, it’s to your benefit to be aware. Perhaps Connie is the only one with the guts to approach you. If so, Connie can b

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