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    Job Interviewing - Ten Tips for Success
    Whether this job interview is your first or your 51st, it never hurts to brush up on your skills and do some advance prep work to ensure success. Learn how to play up your key strengths, minimize your weaknesses, and make a great impression overall. Here are ten tips from my arsenal of career advice. 1. Relax, you'll be more authentic and confident if you do. The best suggestion I can give before an interview is to just relax. Easier said than done, right? It helps to remember that you have education, training, and experience working in your favor. Think of all the ways you provided value to your past employer. Did you land a huge account? Go above and beyond on a certain project? Take a deep breath, recall your accomplishments, and let go of the tension. Know that you're worthy... and who knows. Maybe you're even overqualified for the position! 2. Remember, you're interviewing them, too.<
    on and schedule an appointment.

    If you and/or your sales staff are telling vs. asking, you’re losing revenue! Please take the time to acquire the skills necessary to obtain information by asking great questions.*


    Skilled Salesperson

    You place the call and ask for information about senior housing. This time you’re connected to a skilled version of Mary:

    CCRC: “Senior housing, Mary speaking how may I help you?”

    PROSPECT: “I’m looking for information on your community.”

    CCRC: “I can help you with that. “Your name please.”

    PROSPECT: “Teri.”

    CCRC: “Hi Teri, thanks for calling senior housing. Have you visited our residence before?”

    PROSPECT: “No.” Accounting Outsourcing India is Extremely Popular
    You can notice immense development in the business industry and every organization is striving to undertake expansion plans. This is due to the vast development in business industry and one such industry is accounting outsourcing India. Proper management and good strategy is the key aspects of an organization to outperform. Achieving a grand success is desire of every individual and so it needs good effort and managerial skills to make every unit of the firm properly functioning. Accounting is an important section of any firm as it contains finance records which is a very crucial data. Accounting outsourcing India is a significant marketing strategy that makes business to make them work smoothly. These data contain financial records, it also shows whether the firm is in credit mode or deficit.Accounting outsourcing India is a cost effective business strategy that many businesses are looking for it. Many business specialized

    How many times have you encountered a salesperson that wanted to know about YOU before presenting the benefits and features of their product or service? How many times?

    As an upper level manager in the senior housing industry I was constantly challenged by helping the sales and marketing staff understand the difference between asking and telling. Just this one challenge was costing the company millions of dollars in lost business on an annual basis. Here’s an example:

    Let’s assume you’re responsible for helping your parents move from their existing residence to a senior housing environment, know as a CCRC (Continuing Care Retirement Community)–or ALF (Assisted Living Facility). Depending on the health and finances of your parents, coupled with the emotion and lack of experience or knowledge in the area of senior housing, this could be a daunting and confusing task. Because your parents would want to remain in the immediate area you find a local CCRC and place the call. Below are 2 scenarios, one with an unskilled salesperson the other a skilled salesperson.

    Unskilled Salesperson

    (This scenario is based on the assumption you have limited knowledge in the senior housing industry and you are not prepared to ask the appropriate questions.) You phone a local CCRC to get information. Upon calling you’re transferred to a sales or marketing counselor. You ask to receive information about senior housing. The sales or marketing person may ask a few questions about your situation but most likely will not; instead, you will be barraged with all of the benefits and features this community has to offer. The call would go something like this:

    CCRC: “Hello, Mary speaking how may I help you?”

    PROSPECT: “I’m calling to get some information on your residence.”

    CCRC: “Ok, can I get your name?”

    PROSPECT: “Teri.”

    CCRC: “Hi Teri, is this for you or someone else?”

    PROSPECT: “My parents.”

    CCRC: “Ok, what are their names?”

    PROSPECT: “Their names are Bertha and Ben.”

    CCRC: “How old are Bertha and Ben?”

    PROSPECT: “78 and 81.”

    CCRC: “Ok Teri, let me tell you about our residence. We have a beautiful community located on a lot of land overlooking a beautiful lake with swans and fish. We also have a lot of people just like your parents so there are a lot of things to do. We serve 3 meals per day and snacks and we have an activity director that will get your parents involved in all kinds of fun stuff. We also have a nurse on staff and laundry facilities as well.”

    PROSPECT: “That’s great Mary. Can you tell me how much it costs?”


    *It’s no wonder the primary question moved so quickly to cost. There wasn’t much warmth, empathy, compassion, or understanding of my parents or their needs. What would it matter how many things you have, such as lakes, swans, etc., if those things aren’t important to me or my parents. Why would I need to visit if you haven’t given me a reason? The purpose of the initial phone contact is to get, not give, information and schedule an appointment.

    If you and/or your sales staff are telling vs. asking, you’re losing revenue! Please take the time to acquire the skills necessary to obtain information by asking great questions.*


    Skilled Salesperson

    You place the call and ask for information about senior housing. This time you’re connected to a skilled version of Mary:

    CCRC: “Senior housing, Mary speaking how may I help you?”

    PROSPECT: “I’m looking for information on your community.”

    CCRC: “I can help you with that. “Your name please.”

    PROSPECT: “Teri.”

    CCRC: “Hi Teri, thanks for calling senior housing. Have you visited our residence before?”

    PROSPECT: “No.”

    Your Profitable Business: THE 7 Essentials for Setting Up A Successful Enterprise
    So you have decided to start your own business… Congratulations! You’re excited to be your own boss, bring in more income and have more time for your family or your own pursuits.Enthusiasm and excitement are definitely needed for launching any enterprise. But laying down a foundation from which to build a solid business is not only important: it’s crucial. The following are what I call the 7 Essentials that every business owner must do to create a profitable and enjoyable business.1. EMOTIONAL Whys Write down the reasons why you chose to start a business. Your list might include: To be at home with your kids or have more time with your spouse/significant other Have more time for other projects or continue your education Creating something that is uniquely yours Make a substantially larger income While writing your list of whys, make sure your list includes the situ
    with the emotion and lack of experience or knowledge in the area of senior housing, this could be a daunting and confusing task. Because your parents would want to remain in the immediate area you find a local CCRC and place the call. Below are 2 scenarios, one with an unskilled salesperson the other a skilled salesperson.

    Unskilled Salesperson

    (This scenario is based on the assumption you have limited knowledge in the senior housing industry and you are not prepared to ask the appropriate questions.) You phone a local CCRC to get information. Upon calling you’re transferred to a sales or marketing counselor. You ask to receive information about senior housing. The sales or marketing person may ask a few questions about your situation but most likely will not; instead, you will be barraged with all of the benefits and features this community has to offer. The call would go something like this:

    CCRC: “Hello, Mary speaking how may I help you?”

    PROSPECT: “I’m calling to get some information on your residence.”

    CCRC: “Ok, can I get your name?”

    PROSPECT: “Teri.”

    CCRC: “Hi Teri, is this for you or someone else?”

    PROSPECT: “My parents.”

    CCRC: “Ok, what are their names?”

    PROSPECT: “Their names are Bertha and Ben.”

    CCRC: “How old are Bertha and Ben?”

    PROSPECT: “78 and 81.”

    CCRC: “Ok Teri, let me tell you about our residence. We have a beautiful community located on a lot of land overlooking a beautiful lake with swans and fish. We also have a lot of people just like your parents so there are a lot of things to do. We serve 3 meals per day and snacks and we have an activity director that will get your parents involved in all kinds of fun stuff. We also have a nurse on staff and laundry facilities as well.”

    PROSPECT: “That’s great Mary. Can you tell me how much it costs?”


    *It’s no wonder the primary question moved so quickly to cost. There wasn’t much warmth, empathy, compassion, or understanding of my parents or their needs. What would it matter how many things you have, such as lakes, swans, etc., if those things aren’t important to me or my parents. Why would I need to visit if you haven’t given me a reason? The purpose of the initial phone contact is to get, not give, information and schedule an appointment.

    If you and/or your sales staff are telling vs. asking, you’re losing revenue! Please take the time to acquire the skills necessary to obtain information by asking great questions.*


    Skilled Salesperson

    You place the call and ask for information about senior housing. This time you’re connected to a skilled version of Mary:

    CCRC: “Senior housing, Mary speaking how may I help you?”

    PROSPECT: “I’m looking for information on your community.”

    CCRC: “I can help you with that. “Your name please.”

    PROSPECT: “Teri.”

    CCRC: “Hi Teri, thanks for calling senior housing. Have you visited our residence before?”

    PROSPECT: “No.” Cold Calling Warm Ups and Practice
    If you are finding yourself somewhat challenged by cold calling and you have convinced yourself that you just hate it, then you may need to do a little cold calling warm up practice. Many cold-calling salesmen will set a big goal of cold-calling 20-30 potential customers or prospects in their target market groups per day.At that rate sometimes they run out of people to call. So they look for ancillary target markets. Many times a salesman will call up the least likely businesses or prospects first to help them warm up. Sound like a good idea right? Well, yes and no; yes as you will get bombarded with rejections and this is good practice to warm up with.No, because it sets the stage for accepting defeat too easily and also they are the least likely so you need to be of a sharp mind if you really wish to sell them something or pique their interest or curiosity.You probably do need a warm up, well how about someontion but most likely will not; instead, you will be barraged with all of the benefits and features this community has to offer. The call would go something like this:

    CCRC: “Hello, Mary speaking how may I help you?”

    PROSPECT: “I’m calling to get some information on your residence.”

    CCRC: “Ok, can I get your name?”

    PROSPECT: “Teri.”

    CCRC: “Hi Teri, is this for you or someone else?”

    PROSPECT: “My parents.”

    CCRC: “Ok, what are their names?”

    PROSPECT: “Their names are Bertha and Ben.”

    CCRC: “How old are Bertha and Ben?”

    PROSPECT: “78 and 81.”

    CCRC: “Ok Teri, let me tell you about our residence. We have a beautiful community located on a lot of land overlooking a beautiful lake with swans and fish. We also have a lot of people just like your parents so there are a lot of things to do. We serve 3 meals per day and snacks and we have an activity director that will get your parents involved in all kinds of fun stuff. We also have a nurse on staff and laundry facilities as well.”

    PROSPECT: “That’s great Mary. Can you tell me how much it costs?”


    *It’s no wonder the primary question moved so quickly to cost. There wasn’t much warmth, empathy, compassion, or understanding of my parents or their needs. What would it matter how many things you have, such as lakes, swans, etc., if those things aren’t important to me or my parents. Why would I need to visit if you haven’t given me a reason? The purpose of the initial phone contact is to get, not give, information and schedule an appointment.

    If you and/or your sales staff are telling vs. asking, you’re losing revenue! Please take the time to acquire the skills necessary to obtain information by asking great questions.*


    Skilled Salesperson

    You place the call and ask for information about senior housing. This time you’re connected to a skilled version of Mary:

    CCRC: “Senior housing, Mary speaking how may I help you?”

    PROSPECT: “I’m looking for information on your community.”

    CCRC: “I can help you with that. “Your name please.”

    PROSPECT: “Teri.”

    CCRC: “Hi Teri, thanks for calling senior housing. Have you visited our residence before?”

    PROSPECT: “No.” Chart Your Road To Success With A Winning Business Plan
    Success of your business largely depends on the quality of your business plans. You need to design a detailed, written plan that allows you to clearly see what your ultimate goal is, the reason for that goal, and each waypoint that must be passed in order to reach your goal.You need a complete, easy to use, but successful tool in order to define your basic products, income objectives and specific ways in which you are going to achieve them. The need of a business plan is imperative and is also a way to attract investors, obtain financing and get financial credits, particularly in times when you are short of cash. In this situation, the amount of money you have at your disposal compared with the expenses that must be made.Aside from an overall directional policy for the production, sales effort and profit goals of your product--your basic "travel guide" to business success--the most important purpose your business plannd fish. We also have a lot of people just like your parents so there are a lot of things to do. We serve 3 meals per day and snacks and we have an activity director that will get your parents involved in all kinds of fun stuff. We also have a nurse on staff and laundry facilities as well.”

    PROSPECT: “That’s great Mary. Can you tell me how much it costs?”


    *It’s no wonder the primary question moved so quickly to cost. There wasn’t much warmth, empathy, compassion, or understanding of my parents or their needs. What would it matter how many things you have, such as lakes, swans, etc., if those things aren’t important to me or my parents. Why would I need to visit if you haven’t given me a reason? The purpose of the initial phone contact is to get, not give, information and schedule an appointment.

    If you and/or your sales staff are telling vs. asking, you’re losing revenue! Please take the time to acquire the skills necessary to obtain information by asking great questions.*


    Skilled Salesperson

    You place the call and ask for information about senior housing. This time you’re connected to a skilled version of Mary:

    CCRC: “Senior housing, Mary speaking how may I help you?”

    PROSPECT: “I’m looking for information on your community.”

    CCRC: “I can help you with that. “Your name please.”

    PROSPECT: “Teri.”

    CCRC: “Hi Teri, thanks for calling senior housing. Have you visited our residence before?”

    PROSPECT: “No.” Would be Truck Wash Entrepreneurs Fail to Face Facts
    As a part-time consultant in the carwash industry in my retirement, often one gets approached by would be entrepreneurs who want to start a truck wash business. Generally they have some idea that this will not be cheap so they round up friends and potential investors and then begin to study the industry in detail. What is truly amazing is that with all the government regulations out there the costs of such ventures often make the viability un workable.Normally such entrepreneur or investment groups believe that they can get by on about a fifth of the actual costs. Recently a group such as this approached me and one of them works for the government, as an administrator; a fancy name for paperwork pushing bureaucrat. They had many questions indeed, as anyone wanting to open a business would. Although I could determine how much rope he or his team needed to hang themselves, as they were somewhat arrogant in their abilities to don and schedule an appointment.

    If you and/or your sales staff are telling vs. asking, you’re losing revenue! Please take the time to acquire the skills necessary to obtain information by asking great questions.*


    Skilled Salesperson

    You place the call and ask for information about senior housing. This time you’re connected to a skilled version of Mary:

    CCRC: “Senior housing, Mary speaking how may I help you?”

    PROSPECT: “I’m looking for information on your community.”

    CCRC: “I can help you with that. “Your name please.”

    PROSPECT: “Teri.”

    CCRC: “Hi Teri, thanks for calling senior housing. Have you visited our residence before?”

    PROSPECT: “No.”

    CCRC: “Can you tell me what type of information you’re looking for?”

    PROSPECT: “Yes, just general.”

    CCRC: “Ok, so that I’m better prepared to understand your specific needs I have a few questions I’d like to ask.”

    PROSPECT: “Ok.”

    CCRC: “Are you gathering information for yourself or someone else?”

    PROSPECT: “My parents.”

    CCRC: Ok, do your parents live close by?”

    PROSPECT: “Yes.”

    CCRC: “That’s great, have they been in the community a long time?”

    PROSPECT: “Yes, 32 years.”

    CCRC: “Ok, can I get their names Teri?”

    PROSPECT: “Yes, Bertha and Ben.”

    CCRC: “How old are Bertha and Ben?”

    PROSPECT: “Bertha is 78 and Ben is 81.”

    CCRC: “Could you tell me a little about their current housing arrangements?”

    PROSPECT: “They live in their own home.”

    CCRC: “How about their health?”

    PROSPECT: “Bertha is doing fine but Ben is having some issues.”

    CCRC: “What type of issues?”

    PROSPECT: “He’s in the beginning stage of Alzheimer’s.”

    CCRC: “Has that been diagnosed by a physician?”

    PROSPECT: “Yes, it has.”

    CCRC: “Ok, has the doctor made any recommendations?”

    PROSPECT: “Yes, he indicated that it would be best if we started looking at senior housing options.”

    CCRC: “Have you discussed this with your parents?”

    PROSPECT: “My mom only.”

    CCRC: “How receptive is she.”

    PROSPECT: “Very.”

    CCRC: “Is there a reason why you have not included your dad in this conversation?”

    PROSPECT: “Yes, he would be upset.”

    CCRC: “When you say upset what do you mean by that?”

    PROSPECT: “Well, he’s determined to stay in their house until he dies.”

    CCRC: “I understand - that’s not uncommon. This must be difficult for both you and your mom.”

    PROSPECT: “Yes it is.”

    CCRC: “Let’s talk about time frames. There are a number of decisions involved in this process, have you or your mom thought about when a move would occur?”

    PROSPECT: “No, not really.”

    CCRC: “Just a few more questions Teri, then I’ll make some suggestions. Aside from your parents and yourself will anyone else be assisting in the decision making process?”

    PROSPECT: “No.”

    CCRC: “Ok, do you live close by?”

    PROSPECT: “Yes, within 10 miles.”

    CCRC: “Ok, my suggestion would be to schedule a time for you and possibly mom to visit with us as the first step in the process to help both of you determine if this might be the right choice. Do you work during the week?”

    PROSPECT: “Yes.”

    CCRC: “Are you off on weekends?”

    PROSPECT: “Yes.”

    CCRC: “Would this Saturday work for you?”

    PROSPECT: “Yes.”

    CCRC: “Morning or afternoons?”

    PROSPECT: “Afternoons.”

    CCRC: “Would 3:00 work?”

    PROSPECT: “Yes.”

    CCRC: “Ok, would your mother be coming with?”

    PROSPECT: “No.”

    CCRC: “What is the best number to reach you at?”

    PROSPECT: “555-555-5555.”

    CCRC: “Ok, Ter

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