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Other Added - Why Not Take The Sales Quiz To see How You Are Doing?
You’ve seen the commercials and web sites about starting medical billing businesses in your home. You can’t just start calling doctors and telling them you will take care of the billing for them. It is their income and they want to know you are a true business and that you have experience. So, before any thing else, look into classes to help you get those medical billing jobs.There are several ways to be certified. One is to go to your local community college and see if they offer a medical billing business opportunity course. Many of them do or they can tell you whom to contact. The other option is to check into some courses to study medical billing at home. These are usually less expensive and you can take the time to go over areas as often as you like. Either way take the classes and get certified.While taking the classes, begin creating a medical billing business plan. This is an essential document. It will help you get all the information and start up costs you will need to know, before opening your business. Most medical billing businesses start up costs average between $2000 and $5000. The
43. A prospect profile is an effective way to prospect because_______________________________
44. Solving after sales problems is considered good customer service. True/False.
45. Planning your sales message should be done in your: office, the prospects office.
46. Every sales presentation should have a certain amount of small-talk. True/False.
47. When a prospect challenges your price you should_____________________________________
48. Getting past the gate-keeper or voice-mail is one of the most difficult challenges of a salesperson.
True/False
49. The most important skill in selling is________________________________________________
50. Anyone can learn to sell. True /False.
SCORING
50 correct answers……….You should be giving the test.
45-50 correct answers……….You are a real sales professional.
40-45 correct answers……….There is hope for you yet.
35-40 correct answers………..With luck, you may make it.
30-35 correct answers………..You are losing a lot of business.
30 or less correct answers……You need help big-time – call me today.
Correct Answers: Sales Quiz
Ke
The primary differences between a Post Office box (PO Box) and a Private Mailbox are:* The PO Box is only accessible when the Post Office is open, and perhaps an hour before and/or after normal Post Office hours. The Private Mailbox is generally accessible 24 hours a day - you get a key to the front door to come and go as you please (in most cases)!* The PO Box cannot accept any parcels on your behalf. If you receive an overnight letter via UPS, the Post Office cannot sign on your behalf and hold the letter for you; therefore, most common carriers will not accept for shipment any packages addressed to PO Boxes. The UPS Store can act as your Commercial Mail Receiving Agent and can accept parcels on your behalf. The staff will sign for your parcel(s) and then notify you that the parcel is available for pickup. They will usually ask that you sign a log to indicated receipt of the parcel from the store.* A PO Box address is just that - a PO Box. When you rent a Private Mailbox, you get a real street address. You can actually operate a business right out of the store because you have a real street address.<
Why not give the following sales quiz to your sales staff. It will give you an idea of their understanding and application of some of the critical issues, concepts and techniques that have an impact on their sales performance and results. If you feel your team could benefit from an in-depth Custom in-house sales training program, please give me a call. I will be happy to discuss a custom curriculum for your staff with you. Please give me a call if you would like the answers to this quiz.
Other quizzes are also available on the following topics: Customer Service , Relationships, Management, Happiness, Success, Motivation
See the end of this quiz for the answers.
1. One of the biggest mistakes salespeople make is________________________________________
2. Attitude is important in sales because_________________________________________________
3. Product features are_______________________________________________________________
4. Product customer benefits are_______________________________________________________
5. The close of the sale is____________________________________________________________
6. Sales objections are_______________________________________________________________
7. One of the most important sales skills is the ability to____________________________________
8. The number one cause of failure in sales is_____________________________________________
9. Rank the following in order of importance as they relate to sales success:
-Product knowledge
-Sales skills
-Attitude management
-People skills
-Prospect qualifying
-Closing techniques
-Presentation skills
10. People buy what they____________________________________________________________
11. People buy ________________________and then justify their decision ____________________
12. Your prospect will tell you what you________________________________________________
13. Rank the following in terms of most prospects concerns:
-price
-quality
-service
-convenience
-good terms
-organization reputation
-product reliability
14. The close of the sale should start____________________________________________________
15. People like to buy but don’t like____________________________________________________
16. Your best source of new business is_________________________________________________
17. The value of testimonials and references is____________________________________________
18. You (can’t can) sell something you don’t believe in.
19. When is the best time to ask a customer for a referral___________________________________
20. If you have a good product it will sell itself. True/False
21. The objection you will have the greatest difficulty overcoming is__________________________
22. You shouldn’t ask for the order until you have covered all of the product features True/False
23. Selling is an event not a process. True/False
24. After sales service can increase customer loyalty True/False
25. It is harder to sell on the telephone than in a personal sales call True/False
26. Verbal messages are more accurate than non-verbal signals______________________________
27. The most important element of the sales process is:_____________________________________
28. Once you have lost business it is difficult to regain it: True/False.
29. Every prospect deserves equal selling time: True/False.
30. Cold calling is the: Least/ Most effective way to prospect?
31. The Internet is making it: Easier/Harder to sell?
32. The close of the sale is the end of the sales process: True/False.
33. You can make up for a poor prospect with a good presentation and/or product: True/False.
34. A planned presentation is more effective than a spontaneous customer-driven approach.
True/False.
35. It is better to ask more closed-ended questions than open-end ones. True/False
36. If a poor prospect will see you they are worth your time. True/False.
37. You should make ________ number of calls on a prospect until they buy.
38. People buy from people they_______________________________________________________
39. Sales records are important because_________________________________________________
40. The number one concern of most prospects is_________________________________________
41. You can competitor proof your relationship by________________________________________
42. If you are a good negotiator you will close more sales. True/False.
43. A prospect profile is an effective way to prospect because_______________________________
44. Solving after sales problems is considered good customer service. True/False.
45. Planning your sales message should be done in your: office, the prospects office.
46. Every sales presentation should have a certain amount of small-talk. True/False.
47. When a prospect challenges your price you should_____________________________________
48. Getting past the gate-keeper or voice-mail is one of the most difficult challenges of a salesperson.
True/False
49. The most important skill in selling is________________________________________________
50. Anyone can learn to sell. True /False.
SCORING
50 correct answers……….You should be giving the test.
45-50 correct answers……….You are a real sales professional.
40-45 correct answers……….There is hope for you yet.
35-40 correct answers………..With luck, you may make it.
30-35 correct answers………..You are losing a lot of business.
30 or less correct answers……You need help big-time – call me today.
Correct Answers: Sales Quiz
Kee
In any given market I expect to see a variance in price for the identical product X.The variance should not be significant even when a volume factor is introduced i.e. more traffic reduces the price to encourage even more traffic.Aside: Wal Mart offers low prices but have higher margins than most of their competitors because they pay significantly less to purchase the identical product.MarginMargin is calculated as follows: Selling Price of Product subtract Cost of Product divided by the Selling Price.Product X cost $10 and sells for $20 therefore the margin is 50%: $20-$10/$20.Setting MarginsMerchants want and need to be competitive to survive and thrive: competition is a good thing. Unfortunately many merchants competite only on pricing; in the process destroy their own margins and damage the local market.Merchants should be in the market to make money:as much as they can. Reducing your margin without a good reason is foolish with the exception of clearing out non-performing inventory (means you clear the item and not bring it back
7. One of the most important sales skills is the ability to____________________________________
8. The number one cause of failure in sales is_____________________________________________
9. Rank the following in order of importance as they relate to sales success:
-Product knowledge
-Sales skills
-Attitude management
-People skills
-Prospect qualifying
-Closing techniques
-Presentation skills
10. People buy what they____________________________________________________________
11. People buy ________________________and then justify their decision ____________________
12. Your prospect will tell you what you________________________________________________
13. Rank the following in terms of most prospects concerns:
-price
-quality
-service
-convenience
-good terms
-organization reputation
-product reliability
14. The close of the sale should start____________________________________________________
15. People like to buy but don’t like____________________________________________________
16. Your best source of new business is_________________________________________________
17. The value of testimonials and references is____________________________________________
18. You (can’t can) sell something you don’t believe in.
19. When is the best time to ask a customer for a referral___________________________________
20. If you have a good product it will sell itself. True/False
21. The objection you will have the greatest difficulty overcoming is__________________________
22. You shouldn’t ask for the order until you have covered all of the product features True/False
23. Selling is an event not a process. True/False
24. After sales service can increase customer loyalty True/False
25. It is harder to sell on the telephone than in a personal sales call True/False
26. Verbal messages are more accurate than non-verbal signals______________________________
27. The most important element of the sales process is:_____________________________________
28. Once you have lost business it is difficult to regain it: True/False.
29. Every prospect deserves equal selling time: True/False.
30. Cold calling is the: Least/ Most effective way to prospect?
31. The Internet is making it: Easier/Harder to sell?
32. The close of the sale is the end of the sales process: True/False.
33. You can make up for a poor prospect with a good presentation and/or product: True/False.
34. A planned presentation is more effective than a spontaneous customer-driven approach.
True/False.
35. It is better to ask more closed-ended questions than open-end ones. True/False
36. If a poor prospect will see you they are worth your time. True/False.
37. You should make ________ number of calls on a prospect until they buy.
38. People buy from people they_______________________________________________________
39. Sales records are important because_________________________________________________
40. The number one concern of most prospects is_________________________________________
41. You can competitor proof your relationship by________________________________________
42. If you are a good negotiator you will close more sales. True/False.
43. A prospect profile is an effective way to prospect because_______________________________
44. Solving after sales problems is considered good customer service. True/False.
45. Planning your sales message should be done in your: office, the prospects office.
46. Every sales presentation should have a certain amount of small-talk. True/False.
47. When a prospect challenges your price you should_____________________________________
48. Getting past the gate-keeper or voice-mail is one of the most difficult challenges of a salesperson.
True/False
49. The most important skill in selling is________________________________________________
50. Anyone can learn to sell. True /False.
SCORING
50 correct answers……….You should be giving the test.
45-50 correct answers……….You are a real sales professional.
40-45 correct answers……….There is hope for you yet.
35-40 correct answers………..With luck, you may make it.
30-35 correct answers………..You are losing a lot of business.
30 or less correct answers……You need help big-time – call me today.
Correct Answers: Sales Quiz
Ke
Are you wanting to be a success online (or offline)? You are not alone in this target. The entrepreneur craze is sweeping all of America- and with good reason. Many entrepreneurs have become rich through going into business for themselves- and many have watched them, wanting a piece of the pie. We all want a piece of that pie and the pie is big enogh for all.In a free enterprise system, anyone can create a business and run it successfully. With the downsizing of many corporations as of late, and with an increase in business students going to college, many have received the title of ‘entrepreneur’. Things such as franchising have also made it easier for entrepreneurs to thrive, as well as new technology being developed.Getting started in the market is easy, and the results are obvious. Things such as Paypal, Facebook, and Microsoft have all been started by young entrepreneurs- an increasing trend. If you are one of the entrepreneur types, there is no better time now than to enter the industry. Many business colleges now offer entrepreneurship as a course- as well as numerous other business classes that would b
16. Your best source of new business is_________________________________________________
17. The value of testimonials and references is____________________________________________
18. You (can’t can) sell something you don’t believe in.
19. When is the best time to ask a customer for a referral___________________________________
20. If you have a good product it will sell itself. True/False
21. The objection you will have the greatest difficulty overcoming is__________________________
22. You shouldn’t ask for the order until you have covered all of the product features True/False
23. Selling is an event not a process. True/False
24. After sales service can increase customer loyalty True/False
25. It is harder to sell on the telephone than in a personal sales call True/False
26. Verbal messages are more accurate than non-verbal signals______________________________
27. The most important element of the sales process is:_____________________________________
28. Once you have lost business it is difficult to regain it: True/False.
29. Every prospect deserves equal selling time: True/False.
30. Cold calling is the: Least/ Most effective way to prospect?
31. The Internet is making it: Easier/Harder to sell?
32. The close of the sale is the end of the sales process: True/False.
33. You can make up for a poor prospect with a good presentation and/or product: True/False.
34. A planned presentation is more effective than a spontaneous customer-driven approach.
True/False.
35. It is better to ask more closed-ended questions than open-end ones. True/False
36. If a poor prospect will see you they are worth your time. True/False.
37. You should make ________ number of calls on a prospect until they buy.
38. People buy from people they_______________________________________________________
39. Sales records are important because_________________________________________________
40. The number one concern of most prospects is_________________________________________
41. You can competitor proof your relationship by________________________________________
42. If you are a good negotiator you will close more sales. True/False.
43. A prospect profile is an effective way to prospect because_______________________________
44. Solving after sales problems is considered good customer service. True/False.
45. Planning your sales message should be done in your: office, the prospects office.
46. Every sales presentation should have a certain amount of small-talk. True/False.
47. When a prospect challenges your price you should_____________________________________
48. Getting past the gate-keeper or voice-mail is one of the most difficult challenges of a salesperson.
True/False
49. The most important skill in selling is________________________________________________
50. Anyone can learn to sell. True /False.
SCORING
50 correct answers……….You should be giving the test.
45-50 correct answers……….You are a real sales professional.
40-45 correct answers……….There is hope for you yet.
35-40 correct answers………..With luck, you may make it.
30-35 correct answers………..You are losing a lot of business.
30 or less correct answers……You need help big-time – call me today.
Correct Answers: Sales Quiz
Ke
Many of the stereotypes of companies are true. Companies often hire inexperienced workers for low pay, don’t train them and then wonder why they get poor performance.Companies don’t sufficiently include their employees in the creative idea process or give attention to individual input. They continue to enforce higher production requirements with tighter deadlines – in effect, expecting a “worker bee style” from its employees to keep up with competitive needs. Staff has little promise of promotion in this time of cutbacks, and consequently no real cause for ownership, since they are simply expected to get the job done. Yet companies feel cheated if they don’t get the quality work they expect from their workers. They complain that childcare options, flex hours, appreciation luncheons, sick leave and annual cost of living increases are frequently disregarded.Employees feel under appreciated and un-challenged and that constant complaint prevents stepping up their performance. They justify doing personal projects on company time since the hours at their jobs are often extended - never mind that it’s often du
30. Cold calling is the: Least/ Most effective way to prospect?
31. The Internet is making it: Easier/Harder to sell?
32. The close of the sale is the end of the sales process: True/False.
33. You can make up for a poor prospect with a good presentation and/or product: True/False.
34. A planned presentation is more effective than a spontaneous customer-driven approach.
True/False.
35. It is better to ask more closed-ended questions than open-end ones. True/False
36. If a poor prospect will see you they are worth your time. True/False.
37. You should make ________ number of calls on a prospect until they buy.
38. People buy from people they_______________________________________________________
39. Sales records are important because_________________________________________________
40. The number one concern of most prospects is_________________________________________
41. You can competitor proof your relationship by________________________________________
42. If you are a good negotiator you will close more sales. True/False.
43. A prospect profile is an effective way to prospect because_______________________________
44. Solving after sales problems is considered good customer service. True/False.
45. Planning your sales message should be done in your: office, the prospects office.
46. Every sales presentation should have a certain amount of small-talk. True/False.
47. When a prospect challenges your price you should_____________________________________
48. Getting past the gate-keeper or voice-mail is one of the most difficult challenges of a salesperson.
True/False
49. The most important skill in selling is________________________________________________
50. Anyone can learn to sell. True /False.
SCORING
50 correct answers……….You should be giving the test.
45-50 correct answers……….You are a real sales professional.
40-45 correct answers……….There is hope for you yet.
35-40 correct answers………..With luck, you may make it.
30-35 correct answers………..You are losing a lot of business.
30 or less correct answers……You need help big-time – call me today.
Correct Answers: Sales Quiz
Ke
Executive coaching is here to stay…Retaining the services of an executive coach or mentor represents what I believe to be the ultimate business advantage available to professionals. With the numerous studies that have been authored which provide ample data affirming the extraordinary results that can be achieved through utilizing an executive coach I'm always amazed at the number of professionals who don't yet have a coach on retainer. In today's blog post I'll examine the reasons why I believe all (yes I said all) executives and entrepreneurs should have a coach or mentor.Executives who rise to the C-suite do so largely based upon their ability to consistently make sound decisions. However while it may take years of solid decision making to reach the boardroom it often times only takes one bad decision to fall from the ivory tower. The reality is that in today's competitive business world an executive is only as good as his/her last decision, or their ability to stay ahead of contemporaries and competitors.For all the things that Thomas Jefferson was known and revered for, the belief that he was most passion
43. A prospect profile is an effective way to prospect because_______________________________
44. Solving after sales problems is considered good customer service. True/False.
45. Planning your sales message should be done in your: office, the prospects office.
46. Every sales presentation should have a certain amount of small-talk. True/False.
47. When a prospect challenges your price you should_____________________________________
48. Getting past the gate-keeper or voice-mail is one of the most difficult challenges of a salesperson.
True/False
49. The most important skill in selling is________________________________________________
50. Anyone can learn to sell. True /False.
SCORING
50 correct answers……….You should be giving the test.
45-50 correct answers……….You are a real sales professional.
40-45 correct answers……….There is hope for you yet.
35-40 correct answers………..With luck, you may make it.
30-35 correct answers………..You are losing a lot of business.
30 or less correct answers……You need help big-time – call me today.
Correct Answers: Sales Quiz
Keep in mind that the answers to several of the questions are subjective. In many cases there is no right or wrong answer only - a best or better answer. This quiz is not designed to give you an in-depth explanation for each answer but rather to stimulate your thinking. With this in mind let’s take a look at what I believe - after over 40 years of selling and teaching people to sell worldwide – what some of the best answers are.
1. They talk too much. They give information before they get it.
2. It impacts every aspect of the sales process and sales relationship.
3. Characteristics or traits of a product or service.
4. What the features do for the customer.
5. The beginning of the customer relationship.
6. Positive necessary sales signals.
7. Read people, listen and ask good questions.
8. The fear of rejection.
9.
1- Attitude management.
2. People skills.
3. Prospect qualifying.
4. Sales Skills.
5. Presentation skills.
6. Product knowledge.
7. Closing techniques.
10. Want, need, like, desire, can afford, will benefit from.
11. Emotionally / / / / / Logically.
12. You need to tell them to sell them.
13.
1. Service.
2. Quality.
3. Convenience.
4. Good terms.
5. Product/service reliability.
6. Organization reputation.
7. Price.
14. From a sales attitude standpoint: the beginning of the sales process. From a skill or strategic
standpoint: when the prospect is ready to buy.
15. Being sold to.
16. Your current customer base. Next - past customers. Next - Referrals.
17. They give you credibility and reduce buyer fears and mistrust.
18. Can (but not much and for long)
19. All the time.
20. It depends on how badly the customer perceives of his or her need. Many times poor salespeople
are able with the help of good prospects to make up for poor sales ability.
21. The one that is the most consistent with your own values or beliefs.
22. False.
23. False.
24. True.
25. False.
26. False.
27. Getting accurate information early in the sales process.
28. False.
29. False.
30. Least.
31. True and False. It depends on a number of factors.
32. False.
33. False.
34. False.
35. False.
36. False.
37. It depends on a number of factors.
38. Trust.
39. They help you see where improvement will be helpful or necessary to achieve greater sales
success.
40. Can I trust you and believe you. Are you looking out for my best interests or your own.
41. Being a better on-going resource for your customers.
42. False.
43. It helps you spend time with only the best prospects.
44. It depends.
45. The prospect’s office.
46. False.
47. Raise the perceived value.
48. True.
49. The ability to ask well thought out, timely, and intelligent questions and then listen.
50. True.
Tim Connor, CSP
704-895-1230
704-895-1231 Fax
tim@timconnor.com - Email
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