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Other Added - Nicky Pattinson Interview
I started my career at 18 by being a full-time telephone collector.I made outbound calls to late-paying credit clients, and when I was successful, they’d commit to resolving their delinquencies by a certain date.Then, I became a top outbound telemarketer and manager for Time-Life Books, and you might say, though I’d earn numerous degrees that helped me, my career was determined at that time.But why did I choose phone work?I chose it because I was baby-faced at 18, and though I had no little intelligence and drive, and a mature, trained voice, few believed I could handle a face-to-face selling job, and working in supermarkets or at fast food joints wasn’t for me.So, my youth drove me to dialing and smiling.But this isn’t where my story stops. I expect my career will be cyclical, that I’ll
DS: What qualities do you believe make a successful sales professional?
NP: The SAME THING that creates an ANYTHING professional and exceptional ..FOCUS, COURAGE, CLARITY, HONOUR, DREAMS – and giving out an EMOTIONAL INVESTMENT to everyone you ENCOU
Big corporations spend millions of dollars on creating a recognizable brand and protecting it via trademarks and copyright. If branding is so important to big corporations should it also be important to small business and the sole proprietor?I would argue that branding for a small business should be way down the priority list for the sole proprietor.If you are a sole propritor, your brand is you - your personality, your face, your style, your selling skills. Your customers don't recognize you by the logo on your car or the logo on your personal website. They recognize you by you. You are your business and your business is you.Don't spend valuable money on creating a logo or a brand name. As a sole propritor or small business your limited resources should be portioned towards such things as growing your busin
Her ability to instantly build rapport and thoroughly engage people is breathtaking (believe me, I've seen her in action!). Over the past decade she has written multi-million pounds worth of new business and now she's on a path to empower others with her secrets of selling success....
The Interview
DS: What was it that initially inspired you to get into sales?
NP: DESPERATION INSPIRED ME – nothing like being down on yer luck to get those feet DANCING. However, before my ‘demise’ I’d done SOME kind of sales most of my life (hard to be lonely when you meet people fer a LIVING).
DS: Did you experience any fear as you made your first sales call or did it come very naturally to you?
NP: NERVOUS??? OHHHH MY LIFE DAMIEN, that fear came from the CORE of my BEING!!! - or then again, is it like ‘ACTORS ADRENALINE’. Would even the GREAT THEATRICALS be just as electrifying if they didn’t get the jitters a BIT as they stood in the WINGS???
DS: What qualities do you believe make a successful sales professional?
NP: The SAME THING that creates an ANYTHING professional and exceptional ..FOCUS, COURAGE, CLARITY, HONOUR, DREAMS – and giving out an EMOTIONAL INVESTMENT to everyone you ENCOU
Business Ethics have only come to the fore recently. They state that there is more to business than just making a profit. The new focus is also on how the business treats the environment, reacts with the local community and works with its staff to build a responsible company that is both sustainable and adds value to the people that it interacts with."Greed is good" is no longer acceptable to most consumers. The consumer is now better educated with new means at his disposal. High speed internet access and forums like Ecademy now mean that good and bad news travels almost at the speed of thought. They are now demanding more from businesses even though their own ethics at times might be questionable!Business ethics are now included in most business courses and the top management schools. The top graduates enter the c
The Interview
DS: What was it that initially inspired you to get into sales?
NP: DESPERATION INSPIRED ME – nothing like being down on yer luck to get those feet DANCING. However, before my ‘demise’ I’d done SOME kind of sales most of my life (hard to be lonely when you meet people fer a LIVING).
DS: Did you experience any fear as you made your first sales call or did it come very naturally to you?
NP: NERVOUS??? OHHHH MY LIFE DAMIEN, that fear came from the CORE of my BEING!!! - or then again, is it like ‘ACTORS ADRENALINE’. Would even the GREAT THEATRICALS be just as electrifying if they didn’t get the jitters a BIT as they stood in the WINGS???
DS: What qualities do you believe make a successful sales professional?
NP: The SAME THING that creates an ANYTHING professional and exceptional ..FOCUS, COURAGE, CLARITY, HONOUR, DREAMS – and giving out an EMOTIONAL INVESTMENT to everyone you ENCOU
How do you create flourishing™ employees? You empower them to do what they do best. I use the word empower because you can be in control of that action. Empowering flourishing employees is something that successful businesses do in the way that they treat and give direction to the people who work for them. Many businesses pay lip service to the idea that their employees are their most important asset, but few actually follow through on this statement.Using management techniques that include the coaching methodology will enable you to get far more out of your people than you would by using a dictator style of leadership. Here are five simple ideas to help your employees flourishing. Some of these might seem odd for a work-environment at first, but as an employer, you need to see your employees as the whole person th
DS: Did you experience any fear as you made your first sales call or did it come very naturally to you?
NP: NERVOUS??? OHHHH MY LIFE DAMIEN, that fear came from the CORE of my BEING!!! - or then again, is it like ‘ACTORS ADRENALINE’. Would even the GREAT THEATRICALS be just as electrifying if they didn’t get the jitters a BIT as they stood in the WINGS???
DS: What qualities do you believe make a successful sales professional?
NP: The SAME THING that creates an ANYTHING professional and exceptional ..FOCUS, COURAGE, CLARITY, HONOUR, DREAMS – and giving out an EMOTIONAL INVESTMENT to everyone you ENCOU
Most business owners don’t realize the importance of using a simple business card to generate tons of customers. It simply does not matter what kind of business you are in, you have to utilize this primitive business technique in order to grow your business fast.The three main mistakes people make when marketing with business cards are:1. Not having a business card.2. Being stingy and only giving out one card per person.3. Not giving a card to every person they come into contact with.Not having thousands of business cards at your disposal at all times is not only stupid it is a crime against your business. If an employee of yours stole as much money from you as you lose from not utilizing business cards, they would go to prison for a long time. With today’s super low cost business card printing
NP: NERVOUS??? OHHHH MY LIFE DAMIEN, that fear came from the CORE of my BEING!!! - or then again, is it like ‘ACTORS ADRENALINE’. Would even the GREAT THEATRICALS be just as electrifying if they didn’t get the jitters a BIT as they stood in the WINGS???
DS: What qualities do you believe make a successful sales professional?
NP: The SAME THING that creates an ANYTHING professional and exceptional ..FOCUS, COURAGE, CLARITY, HONOUR, DREAMS – and giving out an EMOTIONAL INVESTMENT to everyone you ENCOU
Last Minute Grant Proposal ImprovementsThere comes a point where you never want to look at your grant proposal again. You have spent weeks working on it and the fast-approaching submission deadline that once filled you with fear, now makes you elated. You are ready to send it off and take a long weekend. Not yet! Stay dedicated enough to make the following last minute improvements and set your application apart from those that were sent off in haste.1. Hide it from yourself. After reading the same proposal repeatedly, your eyes gloss over typos and your mind hears what you wanted to say - not what you actually wrote. Take as much time away from it as you can, even if it is only a few hours. When you come back to it, your perspective will be fresh and you will easily pick up on details that you previously mis
DS: What qualities do you believe make a successful sales professional?
NP: The SAME THING that creates an ANYTHING professional and exceptional ..FOCUS, COURAGE, CLARITY, HONOUR, DREAMS – and giving out an EMOTIONAL INVESTMENT to everyone you ENCOUNTER.
DS: Do you think great sales professionals are born or made?
NP: SALESMEN are probably MADE – but you make that shift YOURSELF, from the INSIDE.
DS: What is the best way to warm up cold calling?
NP: WARM UP COLD CALLING??? - well that is certainly back to giving an EMOTIONAL INVESTMENT. Why should anyone be warm back to YOU if you just treat them as a way to get what YOU WANT??? Like a script to a walking cheque book??? It’s just not like that – the world has CHANGED. ALSO – PLEASE throw the ‘MOGODON’ in the BIN – and chuck away those hideously rigid SALES SCRIPTS!!!
DS: What simple and practicle steps can small business owners take to increase their sales performance?
NP: BE VERY FOCUSED and CLEAR as to what kind of clients are going to DEFINE your company. Write them down – put it to paper and keep it at the side of the bed and in your pocket or journal...... LIVE IT!!! and block out all outside influences saying you CAN’T. Most people aren’t successful because they don’t take time to consider what TH
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