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Other Added - Do You Hate Salespeople?
Those Promotion Blues ery brief summary.You’ve had your eye on that promotion for some time now. You’re bound and determined to get out of your office worker status into a supervisory position you’re certain you’re well suited for-- but apparently no one else is convinced. You watch others from your work group move on, out and up, and you’re getting seriously depressed. “What’s wrong with me?” you wonder. All your supervisor says is “There’s a lot of competition for those jobs,” as if you didn’t know that already. You know the work you do in your current position is good, your reviews are proof of that, but how do you qualify yourself for work you’re not doing yet? You can’t very well start supervising your peers--they would resent it!True enough, they would, so that’s not where to begin, although you have the right idea. If you want something, you have to in a sense become it, so others can recognize you as a viable candidate. No, you can’t supervise your peers, but you can, in many other ways, demonstrate supervisor capabilities.Observe the supervisors at your work: how do they dress? Talk? Interact with others? Is there an att See if you posses some of these. For more information, you can download the free universal selling framework for how all this is put together called the 'Compendium of Professional Selling' at our website. There are Seven Roles of Highly Competent Salespeople ROLE 1: 'The CLIENT-FOCUSED SOLUTION PROVIDER' **Knowledge Needed for this Role: **Abilities Needed for this Role: **Skills Necessary for this Role: ======================================= **Abilities Needed for this Role: **Knowledge Needed for this Role: **Skills necessary: ======================================= **Abilities Needed for this Role: **Skills necessary: **Knowledge Ne Do You Earn What You Deserve? Chances are when you think of the word 'salesperson' you hardly end up with a warm and fuzzy feeling. Come on! Admit it! You really don't like salespeople do you? Aren't they ALL just ___________ (fill in the blank). Unfortunately for the business community, sales professional is often seen as an oxymoron. Why is this?Are you satisfied with your salary? You would be an exception, if you answered this question with yes. A survey among bank employees has shown that they are not satisfied with their salaries. They find that they should earn more money for their work. Do you know that the bank employees are the best paid category of employees worldwide?What is the conclusion of this survey? Everybody does not earn enough money, if even the bank employees do not.Why Is Your Income Too Low?There are a lot of reasons why the people are not satisfied with their earnings, income, wages or whatever you want call it. Many people work for industries on traditionally low wages and profitability. It is well known that most of the small business owners struggle daily in order to survive. Only a small minority of the people make a great career. Only a few individuals make their way to the top of big companies, where great salaries along with juicy stock options are paid. Most of the people have to live on small salaries. A growing number of people has to spend more money than they can earn because the costs of So, when you think of salesperson, what's the first thing that comes to YOUR mind? Unfortunately many times what comes to mind is anything but comforting to your business or personal mindset. Do you really understand what salespeople do? Why do you dislike them? Is it because it's easy to? Is it because you were burned by one? Or is it just fun to do? Are all salespeople really in it just for the money? Are they really just pushy loners who will do anything for your money? Isn't this a negative portrayal of salespeople -- in other words... aren't you just stereotyping? Aren't you really doing the same thing (judging someone by their title) as others do with skin color or clothes people wear? Unfortunately when people don't understand what salespeople really do, they have a tendency to over-generalize and stereotype. Are you one of these people? Be honest. Many would argue that there should be a push to phase 'direct salespeople' out of many different industries. Sure, that makes sense! Go ahead! Especially if you don't want to have any open positions to place people into, you don't care if you get a paycheck, or you don't need any bills to be paid by your company. What people are wrestle with is the reality of salesperson competency. They wonder if salespeople are relevant any more. They are also armed with the perception that there really are no professional salespeople. It's too bad that people think this way. But who's fault is it? It's the sales professional's fault of course! Let's face it....we've done a TERRIBLE job of explaining what we really do for a living. Many salespeople would submit that there is a difference between a salesPERSON and a sales PROFESSIONAL. But what exactly is that difference and where do you find a commonly accepted definition of it? Here's a hint: It doesn't really exist Sure, there could be "bad apples" in selling. But there are "bad [insert occupation here]" too....to generalize all people in one occupation as "bad apples" just by their title is a foul and it's stereotyping...plain and simple. I would also say that of the 5,000 salespeople I have personally spoken to and the thousands of members our organization has DEFINITELY DON'T add to the image of a shady, oily salesperson who cares less about the buyer than the numbers. If you have ever been burned by one of these types, I am sorry on their behalf. In fact, if you have been hurt by a salesperson in your past, perhaps you can share your story with me so I can then discuss it as a case study when I run training and guided discussions on sales ethics and sales process. With over 3,000 people in our organization, I have yet to find someone who WASN'T humanely motivated to make a call, communicate the results or next step, or even a apologize when they are wrong about something. Any salesperson who has done well in the field would actually steer clear from 'not taking no for an answer' Perhaps if you should go to lunch with one of them, you'll find out that they care about more than you think. Many people are passionate about PR or Marketing. To many, it "just feels better." It might surprise you to find out that occupations such as PR or Advertising are in the same Marketing Mix component (called Placement) in which salespeople reside. The promotion element of the Marketing mix is comprised of advertising, selling, sales promotion, and public relations. In other words, it is a subset of the marketing mix. Promotion is the communication function of the marketing mix, and the components of the promotion mix are used to provide information to the target buyer (or candidate). To be successful in promoting to these groups, organizations use the promotion mix, which is comprised of functions that are not tied to a specific product. It may surprise you to find out that you're actually closely related to a salesperson not only in job function but also in responsibility and competency. Everyone knows: • the best salespeople are able to put themselves in their customer’s shoes and provide a solution that makes the customer happy. • The best salesperson is the one the customer trusts and never has to question. The best salesperson is the one who knows that with every cold call made, they are closer to helping someone. • The best salesperson is the one who takes immense satisfaction from the satisfaction their customer gets. • The best salesperson is the one who wakes up early every morning excited to come to the office and get on the phone and let people know exactly why they love their product, their job and their clients It sounds so very simple and there has yet to be a successful company that has survived with zero sales. So if selling is the most important job in a company, why is it so hard to find someone to fit within an organization and stay there? Also, why do negative stereotypes exist? It's because this simple job hasn't been defined too well. In my book the 'Models of Salesperson Improvement', I highlight in depth the roles, competencies and outputs of salespeople. Below is a very brief summary. See if you posses some of these. For more information, you can download the free universal selling framework for how all this is put together called the 'Compendium of Professional Selling' at our website. There are Seven Roles of Highly Competent Salespeople ROLE 1: 'The CLIENT-FOCUSED SOLUTION PROVIDER' **Knowledge Needed for this Role: **Abilities Needed for this Role: **Skills Necessary for this Role: ======================================= **Abilities Needed for this Role: **Knowledge Needed for this Role: **Skills necessary: ======================================= **Abilities Needed for this Role: **Skills necessary: **Knowledge Nee Those Promotion Blues Especially if you don't want to have any open positions to place people into, you don't care if you get a paycheck, or you don't need any bills to be paid by your company.You’ve had your eye on that promotion for some time now. You’re bound and determined to get out of your office worker status into a supervisory position you’re certain you’re well suited for-- but apparently no one else is convinced. You watch others from your work group move on, out and up, and you’re getting seriously depressed. “What’s wrong with me?” you wonder. All your supervisor says is “There’s a lot of competition for those jobs,” as if you didn’t know that already. You know the work you do in your current position is good, your reviews are proof of that, but how do you qualify yourself for work you’re not doing yet? You can’t very well start supervising your peers--they would resent it!True enough, they would, so that’s not where to begin, although you have the right idea. If you want something, you have to in a sense become it, so others can recognize you as a viable candidate. No, you can’t supervise your peers, but you can, in many other ways, demonstrate supervisor capabilities.Observe the supervisors at your work: how do they dress? Talk? Interact with others? Is there an att What people are wrestle with is the reality of salesperson competency. They wonder if salespeople are relevant any more. They are also armed with the perception that there really are no professional salespeople. It's too bad that people think this way. But who's fault is it? It's the sales professional's fault of course! Let's face it....we've done a TERRIBLE job of explaining what we really do for a living. Many salespeople would submit that there is a difference between a salesPERSON and a sales PROFESSIONAL. But what exactly is that difference and where do you find a commonly accepted definition of it? Here's a hint: It doesn't really exist Sure, there could be "bad apples" in selling. But there are "bad [insert occupation here]" too....to generalize all people in one occupation as "bad apples" just by their title is a foul and it's stereotyping...plain and simple. I would also say that of the 5,000 salespeople I have personally spoken to and the thousands of members our organization has DEFINITELY DON'T add to the image of a shady, oily salesperson who cares less about the buyer than the numbers. If you have ever been burned by one of these types, I am sorry on their behalf. In fact, if you have been hurt by a salesperson in your past, perhaps you can share your story with me so I can then discuss it as a case study when I run training and guided discussions on sales ethics and sales process. With over 3,000 people in our organization, I have yet to find someone who WASN'T humanely motivated to make a call, communicate the results or next step, or even a apologize when they are wrong about something. Any salesperson who has done well in the field would actually steer clear from 'not taking no for an answer' Perhaps if you should go to lunch with one of them, you'll find out that they care about more than you think. Many people are passionate about PR or Marketing. To many, it "just feels better." It might surprise you to find out that occupations such as PR or Advertising are in the same Marketing Mix component (called Placement) in which salespeople reside. The promotion element of the Marketing mix is comprised of advertising, selling, sales promotion, and public relations. In other words, it is a subset of the marketing mix. Promotion is the communication function of the marketing mix, and the components of the promotion mix are used to provide information to the target buyer (or candidate). To be successful in promoting to these groups, organizations use the promotion mix, which is comprised of functions that are not tied to a specific product. It may surprise you to find out that you're actually closely related to a salesperson not only in job function but also in responsibility and competency. Everyone knows: • the best salespeople are able to put themselves in their customer’s shoes and provide a solution that makes the customer happy. • The best salesperson is the one the customer trusts and never has to question. The best salesperson is the one who knows that with every cold call made, they are closer to helping someone. • The best salesperson is the one who takes immense satisfaction from the satisfaction their customer gets. • The best salesperson is the one who wakes up early every morning excited to come to the office and get on the phone and let people know exactly why they love their product, their job and their clients It sounds so very simple and there has yet to be a successful company that has survived with zero sales. So if selling is the most important job in a company, why is it so hard to find someone to fit within an organization and stay there? Also, why do negative stereotypes exist? It's because this simple job hasn't been defined too well. In my book the 'Models of Salesperson Improvement', I highlight in depth the roles, competencies and outputs of salespeople. Below is a very brief summary. See if you posses some of these. For more information, you can download the free universal selling framework for how all this is put together called the 'Compendium of Professional Selling' at our website. There are Seven Roles of Highly Competent Salespeople ROLE 1: 'The CLIENT-FOCUSED SOLUTION PROVIDER' **Knowledge Needed for this Role: **Abilities Needed for this Role: **Skills Necessary for this Role: ======================================= **Abilities Needed for this Role: **Knowledge Needed for this Role: **Skills necessary: ======================================= **Abilities Needed for this Role: **Skills necessary: **Knowledge Ne 3 Mistakes That Prevent Effective Meetings am sorry on their behalf. In fact, if you have been hurt by a salesperson in your past, perhaps you can share your story with me so I can then discuss it as a case study when I run training and guided discussions on sales ethics and sales process.These mistakes ruin meetings. Here's what to do.Mistake #1: Do all of the talking.Some meetings are run like a medieval court. The chairperson sits on a verbal throne while the subjects sit in respectful silence. The big talker justifies this by thinking: if the other people in the meeting knew anything worthwhile, they’d be leading the meeting.Reality: If you’re the only one talking, you’re working too hard. In addition, realize that most people protect themselves from long monologues by sending their brains off on a holiday. That is, no one is paying attention to the monologue. Instead, they're busy daydreaming, doodling, or dreaming.The Fix: Convey large amounts of information by a memo or email. If you must deliver it verbally, call the event a lecture instead of a meeting. And then be as brief as possible.Mistake #2) Be spontaneous.Most meetings are held without an agenda or a clearly stated goal. The chairperson simply invites people to an endless discussion, sort of like a party that lasts until everyone is too tired to continue.Reality: A meeting i With over 3,000 people in our organization, I have yet to find someone who WASN'T humanely motivated to make a call, communicate the results or next step, or even a apologize when they are wrong about something. Any salesperson who has done well in the field would actually steer clear from 'not taking no for an answer' Perhaps if you should go to lunch with one of them, you'll find out that they care about more than you think. Many people are passionate about PR or Marketing. To many, it "just feels better." It might surprise you to find out that occupations such as PR or Advertising are in the same Marketing Mix component (called Placement) in which salespeople reside. The promotion element of the Marketing mix is comprised of advertising, selling, sales promotion, and public relations. In other words, it is a subset of the marketing mix. Promotion is the communication function of the marketing mix, and the components of the promotion mix are used to provide information to the target buyer (or candidate). To be successful in promoting to these groups, organizations use the promotion mix, which is comprised of functions that are not tied to a specific product. It may surprise you to find out that you're actually closely related to a salesperson not only in job function but also in responsibility and competency. Everyone knows: • the best salespeople are able to put themselves in their customer’s shoes and provide a solution that makes the customer happy. • The best salesperson is the one the customer trusts and never has to question. The best salesperson is the one who knows that with every cold call made, they are closer to helping someone. • The best salesperson is the one who takes immense satisfaction from the satisfaction their customer gets. • The best salesperson is the one who wakes up early every morning excited to come to the office and get on the phone and let people know exactly why they love their product, their job and their clients It sounds so very simple and there has yet to be a successful company that has survived with zero sales. So if selling is the most important job in a company, why is it so hard to find someone to fit within an organization and stay there? Also, why do negative stereotypes exist? It's because this simple job hasn't been defined too well. In my book the 'Models of Salesperson Improvement', I highlight in depth the roles, competencies and outputs of salespeople. Below is a very brief summary. See if you posses some of these. For more information, you can download the free universal selling framework for how all this is put together called the 'Compendium of Professional Selling' at our website. There are Seven Roles of Highly Competent Salespeople ROLE 1: 'The CLIENT-FOCUSED SOLUTION PROVIDER' **Knowledge Needed for this Role: **Abilities Needed for this Role: **Skills Necessary for this Role: ======================================= **Abilities Needed for this Role: **Knowledge Needed for this Role: **Skills necessary: ======================================= **Abilities Needed for this Role: **Skills necessary: **Knowledge Ne Using, Choosing, and Using an educational consultant rised of functions that are not tied to a specific product.IntroductionThe aim of this document is to provide advice and guidance in choosing a consultant in the field of education. You may be the headteacher or principal of a school or college, an officer in a local education authority (LEA) or school district, or the director of a private company wishing to undertake work in the educational sector. This article focuses mainly on information and communication technology (ICT), but the underlying principles also apply more generally.Using a consultantConsultants, at least in the UK, have a poor reputation as a species, and yet they are in greater demand than ever. Why? Why would any organisation elect to use a consultant rather than hiring someone? There are several reasons for this.Short-term workSome work is, by its very nature, short-term. If, for example, you are having a new computer suite installed, you might want some advice from an external person who has no axe to grind – and whom you can blame when half the staff complain about the design, the equipment and so on!ExpertiseIn a specialist area, such as IC It may surprise you to find out that you're actually closely related to a salesperson not only in job function but also in responsibility and competency. Everyone knows: • the best salespeople are able to put themselves in their customer’s shoes and provide a solution that makes the customer happy. • The best salesperson is the one the customer trusts and never has to question. The best salesperson is the one who knows that with every cold call made, they are closer to helping someone. • The best salesperson is the one who takes immense satisfaction from the satisfaction their customer gets. • The best salesperson is the one who wakes up early every morning excited to come to the office and get on the phone and let people know exactly why they love their product, their job and their clients It sounds so very simple and there has yet to be a successful company that has survived with zero sales. So if selling is the most important job in a company, why is it so hard to find someone to fit within an organization and stay there? Also, why do negative stereotypes exist? It's because this simple job hasn't been defined too well. In my book the 'Models of Salesperson Improvement', I highlight in depth the roles, competencies and outputs of salespeople. Below is a very brief summary. See if you posses some of these. For more information, you can download the free universal selling framework for how all this is put together called the 'Compendium of Professional Selling' at our website. There are Seven Roles of Highly Competent Salespeople ROLE 1: 'The CLIENT-FOCUSED SOLUTION PROVIDER' **Knowledge Needed for this Role: **Abilities Needed for this Role: **Skills Necessary for this Role: ======================================= **Abilities Needed for this Role: **Knowledge Needed for this Role: **Skills necessary: ======================================= **Abilities Needed for this Role: **Skills necessary: **Knowledge Ne The Value of Clothing Labels ery brief summary.A clothing label is often the finishing touch to a designer’s product. Clothing and accessory designer/manufacturers have spent a lot of time and effort to make sure that their products are top quality, and the label is a reflection of the total product. Designers want to make sure that their labels reflect the attention that has gone into their new creation. Oftentimes, the care placed into creating the garment is mirrored in the label. One of the first things that a potential buyer looks at before purchasing an item is the label. Consumers read the labels for many purposes, and the labels are often the “icing on the cake” for their products.When a consumer buys a garment or an accessory, they are making an investment. They want to keep their clothes in good shape. So they need to know exactly what types of fabrics are in the garment and how to care for these fabrics. It can be difficult to actually identify the materials in clothes at times. The care needed for synthetic fabrics may be very different that the care needed for cotton fabrics. Labels are the primary means of communicati See if you posses some of these. For more information, you can download the free universal selling framework for how all this is put together called the 'Compendium of Professional Selling' at our website. There are Seven Roles of Highly Competent Salespeople ROLE 1: 'The CLIENT-FOCUSED SOLUTION PROVIDER' **Knowledge Needed for this Role: **Abilities Needed for this Role: **Skills Necessary for this Role: ======================================= **Abilities Needed for this Role: **Knowledge Needed for this Role: **Skills necessary: ======================================= **Abilities Needed for this Role: **Skills necessary: **Knowledge Needed for this Role: ======================================= Role 4: 'The CONCERTED FACILITATOR' **Abilities Needed for this Role: **Knowledge Needed for this Role: **Skills necessary: ======================================= **Abilities Needed for this Role: **Knowledge Needed for this Role: **Skills necessary: ======================================= **Abilities Needed for this Role: **Knowledge Needed for this Role: **Skills necessary: ======================================= Role 7: 'The STRATEGIC PLANNER ' **Abilities Needed for this Role: **knowledge needed for this role I would encourage all business professionals to look internally at themselves and what they are saying when the feel like throwing salespeople under a bus. I would also submit that you should know what you're talking about before making unprofessional comments about what salespeople do and the role they serve -- especially if you're in a position that is closely related to selling. Finally, if you took the word "salesperson" out of this list you would probably agree that it's a complicated and far reaching list of competencies. Nowhere will you find the convergence of so many fields within one profession (purchasing, marketing, HR, PR, economics, finance, law, etc). If you don't believe me, spend a day with a salesperson on sales calls.
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