Other Added
#1 in Business Subscribe Email Print

You are here: Home > Business > Sales > Are You Really Making The Most Of Your Most Important Customers?

Tags

  • entrepreneurs
  • salesperson
  • sustained approach
  • financial times
  • salesperson fails

  • Links

  • An Unbelievable Opportunity That Is What A Home Improvement Loan Is
  • Laminate Flooring Can Be A Winner
  • Medical Billing - Troubleshooting Barcoding
  • Other Added - Are You Really Making The Most Of Your Most Important Customers?

    Dressing Tips for Interview Success
    Dressing appropriately for job interviews is one of those areas that puzzles some people.Should you dress conservatively or wear casual attire?What colors work best?What types of shoes should you wear?As a rule, you should dress conservatively for most job interviews. Remember, you only get one shot at making a good first impression.Here are some
    >

    Number of influencers visited by salespeople: 1.65

    In essence, without a sustained approach to ongoing servicing and support activities, customers that took months to win are ultimately lost because there was a lack of interest from their supplier.

    To-days clients/customers are looking for vendors who can be business-partners, who are willing and abl

    The Seven Keys to Creating Power Partnerships to Exponentially Grow Your Business
    Whether you call them strategic alliances, joint ventures, or Power Partnerships, they all have the same potential benefits: a more joyful life and exponential business growth. When you ask any successful person what the key to their results was, they will reply, “Others who helped me.”Why create Power Partnerships? Three reasons:• You need not do it alone. Whether a
    A vitally important sales activity is that of managing existing customer accounts to consolidate and grow the relationship. Yet unfortunately, when compared over time, the customers’ interest levels increase while salespeople’s interest levels tend to decrease. This creates a “relationship gap” and is due entirely to complacency.

    Another major issue is that too often the salesperson fails to expand his “contact base” as this next survey proves which results in vulnerability and exposure to competitive activity

    Periodically, the Financial Times conducts a survey of British industry to establish how companies go about their purchasing. The survey is very comprehensive, broken down into many kinds of products and services.

    From a Sales Director’s perspective, these are very worrying statistics.

    Customer size (Number of employees): Less than 200

    Average number of buying influencers: 3.43

    Number of influencers visited by salespeople: 1.72

    Customer size (Number of employees): 200 – 400

    Average number of buying influencers: 4.85

    Number of influencers visited by salespeople: 1.75

    Customer size (Number of employees): 401 – 1000

    Average number of buying influencers: 5.81

    Number of influencers visited by salespeople: 1.90

    Customer size (Number of employees): 1001 +

    Average number of buying influencers: 6.50

    Number of influencers visited by salespeople: 1.65

    In essence, without a sustained approach to ongoing servicing and support activities, customers that took months to win are ultimately lost because there was a lack of interest from their supplier.

    To-days clients/customers are looking for vendors who can be business-partners, who are willing and able

    Entrepreneurs – Do You Really Need A Marketing Strategy?
    Do you have Marketing Strategy? Do you, like many other entrepreneurs think that you don’t need one? Or do you just not know how to write your own Marketing Strategy? No surprises that a Marketing Strategy is a key part of your business strategy. So how do you write your own Marketing Strategy?Marketing is the lifeblood of your business – without marketing, people won’t kn
    o often the salesperson fails to expand his “contact base” as this next survey proves which results in vulnerability and exposure to competitive activity

    Periodically, the Financial Times conducts a survey of British industry to establish how companies go about their purchasing. The survey is very comprehensive, broken down into many kinds of products and services.

    From a Sales Director’s perspective, these are very worrying statistics.

    Customer size (Number of employees): Less than 200

    Average number of buying influencers: 3.43

    Number of influencers visited by salespeople: 1.72

    Customer size (Number of employees): 200 – 400

    Average number of buying influencers: 4.85

    Number of influencers visited by salespeople: 1.75

    Customer size (Number of employees): 401 – 1000

    Average number of buying influencers: 5.81

    Number of influencers visited by salespeople: 1.90

    Customer size (Number of employees): 1001 +

    Average number of buying influencers: 6.50

    Number of influencers visited by salespeople: 1.65

    In essence, without a sustained approach to ongoing servicing and support activities, customers that took months to win are ultimately lost because there was a lack of interest from their supplier.

    To-days clients/customers are looking for vendors who can be business-partners, who are willing and abl

    Does Your Sale's Presentation Have What It Takes?
    How well do you present yourself and your company to a prospect? Are you too busy bashing your competition to tell your prospect what YOU have to offer? Stop telling your prospects that you’re the best choice and show them you are with an approach that your competition won’t be able to duplicate! Forget about the competition!There are two methods of presenting yourse
    ces.

    From a Sales Director’s perspective, these are very worrying statistics.

    Customer size (Number of employees): Less than 200

    Average number of buying influencers: 3.43

    Number of influencers visited by salespeople: 1.72

    Customer size (Number of employees): 200 – 400

    Average number of buying influencers: 4.85

    Number of influencers visited by salespeople: 1.75

    Customer size (Number of employees): 401 – 1000

    Average number of buying influencers: 5.81

    Number of influencers visited by salespeople: 1.90

    Customer size (Number of employees): 1001 +

    Average number of buying influencers: 6.50

    Number of influencers visited by salespeople: 1.65

    In essence, without a sustained approach to ongoing servicing and support activities, customers that took months to win are ultimately lost because there was a lack of interest from their supplier.

    To-days clients/customers are looking for vendors who can be business-partners, who are willing and abl

    Free Samples
    Free samples are products or services provided to a potential customer to allow them to try the product or service without charge. The ultimate aim of providing free samples to customers is to persuade them to buy a product. This is one of the most effective promotional tools available, as customers can check the quality of the product or service before they decide to buy. However
    rs: 4.85

    Number of influencers visited by salespeople: 1.75

    Customer size (Number of employees): 401 – 1000

    Average number of buying influencers: 5.81

    Number of influencers visited by salespeople: 1.90

    Customer size (Number of employees): 1001 +

    Average number of buying influencers: 6.50

    Number of influencers visited by salespeople: 1.65

    In essence, without a sustained approach to ongoing servicing and support activities, customers that took months to win are ultimately lost because there was a lack of interest from their supplier.

    To-days clients/customers are looking for vendors who can be business-partners, who are willing and abl

    Focus On White-Collar Crime: Accounting Fraud and Computer Crimes Creates Need; Qualified Investing
    An epidemic of white-collar financial crime has resulted in the development of specialized education programs focused on economic crime investigation and fraud management. These college-level degree programs attract students who are interested in law enforcement and are attracted by the very unique nature of these types of crimes and the special investigative techniques required t
    >

    Number of influencers visited by salespeople: 1.65

    In essence, without a sustained approach to ongoing servicing and support activities, customers that took months to win are ultimately lost because there was a lack of interest from their supplier.

    To-days clients/customers are looking for vendors who can be business-partners, who are willing and able to share risks and who are able to properly manage the entire sales process.

    Fact: It costs seven times as much to locate and sell to a new customer as it does to an existing one.

    Are you making the most of your customer base? Answer the questions below honestly and find out.

    Question: 1. How many regular clients do you have?

    2. Has that number increased in the last twelve months?

    3. How many of them have bought in the last three months?

    4. Of those ‘regular clients’, how many have you contacted in the last month?

    5. Of those, in how many have you progressed upwards from the user/recommender?

    6. With how many of them do you enjoy exclusivity i.e. preferred supplier status?

    7. How many of your clients have bought more the ‘second’ time around than when they originally bought from you?

    8. With how many of your regular clients have you conducted

    an account review within the last six months?

    Study your answers - Are you still confident you are making the most of your existing accounts?

    Copyright © 2006 Jonathan Farrington. All rights reserved

    HTTP = HTML link (for blogs, profiles,phorums):
    <a href="http://www.otheradded.com/article/36462/otheradded-Are-You-Really--Making-The-Most-Of-Your-Most-Important-Customers.html">Are You Really Making The Most Of Your Most Important Customers?</a>

    BB link (for phorums):
    [url=http://www.otheradded.com/article/36462/otheradded-Are-You-Really--Making-The-Most-Of-Your-Most-Important-Customers.html]Are You Really Making The Most Of Your Most Important Customers?[/url]

    Related Articles:

    Avoid the Pitfalls That Could Make Or Break Your New Business

    Enthusiasm, Energy and Success Are Critical Keys For Providing Excellent Customer Service

    How To Incorporate In The Us

    Bookmark it: del.icio.us digg.com reddit.com netvouz.com google.com yahoo.com technorati.com furl.net bloglines.com socialdust.com ma.gnolia.com newsvine.com slashdot.org simpy.com shadows.com blinklist.com