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Other Added - Special Delivery! Tips for Improving Your Humor
ACH or Credit Cards "normal" look. Those of you that have obvious physical characteristics that can be used in teasing yourself have an advantage. People love characters who are not afraid of teasing themselves. You can enhance the funny look with fun patterns and colors on ties and dresses, hats and funny glasses.Most businesses accept credit cards and consider the process fees a cost of doing business. However by implementing an ACH payment system you can realize dramatic savings and increase sales.ACH refers to the Automated Clearing House and generically means moving money electronically to and from checking and savings accounts. An example would be a check by phone or taking recurring payments directly from a checking account.The MAJOR difference between ACH and credit card processing is that a credit card transaction “captures” the merchant’s funds from the consumer and essentially guarantees payment. An ACH transaction is a request to transfer funds. The transaction may reject for several reasons with the most common being NSF (non sufficient funds) or a closed account. The funds are not guaranteed.It is the guarantee piece that allows the credit card company to charge a percentage of the transaction to cover the risks involved. Typically a transaction will consist of a discount rate, 2.5% for example and a transaction fee, typ Bombproof Your Talks Are you afraid of bombing when you get up in front of a group? You don't have to be. With proper material selection, a few prepared comments in case of unexpected problems and attention to time, worries about bombing can be virtually eliminated. As in tip above, make sure your material is relevant to your topic, and keep it short. The longer a piece of humor is, the funnier it better be. A. Saver Lines Saver Lines are what you say when your supposedly humorous statement does not get a laugh. You shouldn't be ashamed to use saver lines. The top comedians in the world need them and some purposely make mistakes so they can get a laugh from the saver line. Johnny Carson was an expert at this. After a poor response to a joke, he would say a comically insulting line like, "This is the kind of crowd that would watch Bambi through a sniper scope." Don't overdo the saver lines. If you have to use too many, your material must be pretty bad. B. Pre-Planned Ad-Libs Another way to keep from bombing is to "expect the unexpected." Canned or pre-planned ad-libs are pre-written responses to unex Executive Coaching Is Hot Delivering humorous speeches involves a lot more than simply having good material. Take some time to incorporate these tips into your presentations and watch the fun and laughter factors rise.Driving the trend for executive coaching is the business reality that good people are hard to find and even harder to keep. The flip side of the coin is helping managers address difficult performance or behavioral issues in a time when there is a constant need to stay competitive. Companies are seeing boomers retire and are now looking to develop within. Coaching is a way to help employees create their own personalized development plan-something that is very much needed in our constantly evolving business environment.Eighty percent of Fortune 500 companies now offer executive coaching. By hiring external coaches, companies can assure their people of the confidential nature of the learning plus its one-on-one approach. They have also found that coaching is essential for creating change and moving people towards their highest productivity and potential. In the past year we have assisted numerous executives, both male and female, take a look at ways in which they can improve. We have helped them focus on their communication and listening skill In Fun Sigmund Freud wrote: "The most favorable condition for comic pleasure is a generally happy disposition in which one is in the mood for laughter." This concept is called "in fun." If you want your audience to laugh, they must be in fun. You, the speaker, must be in fun. The emcee or program coordinator must be in fun. The whole program should be designed in fun. Do anything you can to be sure your audience knows that it's OK to laugh. Time Of Day The first speaker of the day for an early morning program should not expect hearty laughter. People are not conditioned to laugh a great deal in the early morning. Many won't even be awake yet. Use more information and less humor. It's important for you to know when not to expect hearty laughter. It would be a waste of time to use your best material at a time when laughter normally wouldn't be expected. The poor response also brings your energy level down. Many consider brunch and lunch to be the best times of day to expect a responsive audience. In the afternoon people are starting to get tired so don't expect laughter to be as intense. Male/Female Makeup of Audience All-female audiences tend to laugh more easily and louder than all-male audiences. Audiences that consist of more than 50 percent women are good too. The presence of the females provides a good buffer and makes it OK for the "big-ego" men to laugh. Size No, I'm not talking about how much you weigh today. I'm saying that the size of your audience has a direct effect on the types of humor which are most appropriate. Members of small business groups tend to be too self-conscious to laugh much. Use short one-liners. Don't use any long stories or jokes. In larger groups it's OK to stretch to jokes and short stories. Pre-Program Research The more you know about your audience, the better able you will be to pick the humor that will get the greatest response. Your research before the program will also allow you to uncover the group's inside humor. Seating The best seating arrangement for laughter is semicircular theater style. When audience members are seated close together on a curve, they can look to their left or right and see the faces of each person in the row. This togetherness allows laughter to pass immediately from one person to the other. Contact NSA member and seating expert Paul Radde for advanced seating information. Choose Funnier Words Your word choice can be the key to creating a successful witty line or a dud. In particular, words with the "K" sound in them are funny. Cucumber is funnier than mushroom. Cupcake is funnier than pastry. Turkey is a funnier word than loser. Deliver The Punch Some humorists will disagree, but I say deliver your punch line to one person and make sure that person is going to laugh. You must punch the line out a little harder and with a slightly different voice than the rest of the joke. Lean into the microphone and say it louder and more clearly than you said the setup lines. If the audience does not hear the punch line, they aren't going to laugh. Deliver the punch line to a person you know will laugh, so that others will be positively influenced to laugh. How do you know if a person will laugh or not? Pay attention to those who have been laughing, those nodding their heads in agreement with you during the program, and those you identified before the program. Pause Pausing just before and just after your punch line gives the audience a chance to "get" the humor and laugh. Absolutely do not continue to talk when laughter is expected. If you do, you will "step on" your laughter and squelch it quickly. Make It Relevant If you make all your attempts at humor relevant to your presentation, you get an automatic excuse from your mother if your humor is not all that funny. If your humor is received as funny, so much the better; but if it isn't, at least you made your point. Audiences will be much more tolerant if the humor ties into the subject at hand. Use this formula: A. Make your point. B. Illustrate your point with something funny. C. Restate your point. Vary The Types The above formula would get boring and redundant rather quickly if you used the exact same type of humor every time for part B. By varying the type of humor in B, you can go on virtually forever, and no one will recognize that you are using a formula. I have identified more than 34 different types of humor to plug into the formula. You could use one liners, jokes, humorous props, funny stories, magic, cartoons or other funny visuals. Rule Of Three One of the most pervasive principles in the construction of humorous situations is the "Rule of Three." You will see it used over and over because it's simple, it's powerful, and it works. (See, I just used it there in a non-funny situation.) Most of the time in humor the Rule of Three is used in the following fashion: The first comment names the topic, the second sets a pattern, and the third unexpectedly switches the pattern, making it funny. Here's an example from a brochure advertising my seminars: In the "How to Get There" section From Washington, D.C., take Route 50. From Baltimore, Md., take Route 95. From Bangkok, Thailand, board Thai Airways. Look Funnier I have been accused of being too "corporate-looking?? to be funny. When I'm being funny, I use facial expressions, odd body angles and bizarre comments and props to make up for my "normal" look. Those of you that have obvious physical characteristics that can be used in teasing yourself have an advantage. People love characters who are not afraid of teasing themselves. You can enhance the funny look with fun patterns and colors on ties and dresses, hats and funny glasses. Bombproof Your Talks Are you afraid of bombing when you get up in front of a group? You don't have to be. With proper material selection, a few prepared comments in case of unexpected problems and attention to time, worries about bombing can be virtually eliminated. As in tip above, make sure your material is relevant to your topic, and keep it short. The longer a piece of humor is, the funnier it better be. A. Saver Lines Saver Lines are what you say when your supposedly humorous statement does not get a laugh. You shouldn't be ashamed to use saver lines. The top comedians in the world need them and some purposely make mistakes so they can get a laugh from the saver line. Johnny Carson was an expert at this. After a poor response to a joke, he would say a comically insulting line like, "This is the kind of crowd that would watch Bambi through a sniper scope." Don't overdo the saver lines. If you have to use too many, your material must be pretty bad. B. Pre-Planned Ad-Libs Another way to keep from bombing is to "expect the unexpected." Canned or pre-planned ad-libs are pre-written responses to unexp How To Write Your Resume to Overcome Age Bias s. Audiences that consist of more than 50 percent women are good too. The presence of the females provides a good buffer and makes it OK for the "big-ego" men to laugh.DO trim your resume back to the most recent 10, 15, or 20 years. Your resume is a marketing document. It is NOT an autobiography. Readers want to know what you have done recently to add value in the companies you have been associated with. Skills, experiences, and achievements from 25 or 30 years ago or more are almost certainly irrelevant at this point. But, if those early experiences are still relevant, you do have options...DON'T be afraid to mention early experience that is still relevant. Just don't mention the dates associated with it. You might choose to highlight the undated achievements or qualifications in the summary profile section of your resume. Or, another effective strategy is to summarize that experience at the end of your resume. Your description should be concise. Just one or two sentences that begin with the words "Additional experience includes..." will usually suffice.DO be creative and strategic in how you list employment dates on your resume. Don't feel locked in by the trad Size No, I'm not talking about how much you weigh today. I'm saying that the size of your audience has a direct effect on the types of humor which are most appropriate. Members of small business groups tend to be too self-conscious to laugh much. Use short one-liners. Don't use any long stories or jokes. In larger groups it's OK to stretch to jokes and short stories. Pre-Program Research The more you know about your audience, the better able you will be to pick the humor that will get the greatest response. Your research before the program will also allow you to uncover the group's inside humor. Seating The best seating arrangement for laughter is semicircular theater style. When audience members are seated close together on a curve, they can look to their left or right and see the faces of each person in the row. This togetherness allows laughter to pass immediately from one person to the other. Contact NSA member and seating expert Paul Radde for advanced seating information. Choose Funnier Words Your word choice can be the key to creating a successful witty line or a dud. In particular, words with the "K" sound in them are funny. Cucumber is funnier than mushroom. Cupcake is funnier than pastry. Turkey is a funnier word than loser. Deliver The Punch Some humorists will disagree, but I say deliver your punch line to one person and make sure that person is going to laugh. You must punch the line out a little harder and with a slightly different voice than the rest of the joke. Lean into the microphone and say it louder and more clearly than you said the setup lines. If the audience does not hear the punch line, they aren't going to laugh. Deliver the punch line to a person you know will laugh, so that others will be positively influenced to laugh. How do you know if a person will laugh or not? Pay attention to those who have been laughing, those nodding their heads in agreement with you during the program, and those you identified before the program. Pause Pausing just before and just after your punch line gives the audience a chance to "get" the humor and laugh. Absolutely do not continue to talk when laughter is expected. If you do, you will "step on" your laughter and squelch it quickly. Make It Relevant If you make all your attempts at humor relevant to your presentation, you get an automatic excuse from your mother if your humor is not all that funny. If your humor is received as funny, so much the better; but if it isn't, at least you made your point. Audiences will be much more tolerant if the humor ties into the subject at hand. Use this formula: A. Make your point. B. Illustrate your point with something funny. C. Restate your point. Vary The Types The above formula would get boring and redundant rather quickly if you used the exact same type of humor every time for part B. By varying the type of humor in B, you can go on virtually forever, and no one will recognize that you are using a formula. I have identified more than 34 different types of humor to plug into the formula. You could use one liners, jokes, humorous props, funny stories, magic, cartoons or other funny visuals. Rule Of Three One of the most pervasive principles in the construction of humorous situations is the "Rule of Three." You will see it used over and over because it's simple, it's powerful, and it works. (See, I just used it there in a non-funny situation.) Most of the time in humor the Rule of Three is used in the following fashion: The first comment names the topic, the second sets a pattern, and the third unexpectedly switches the pattern, making it funny. Here's an example from a brochure advertising my seminars: In the "How to Get There" section From Washington, D.C., take Route 50. From Baltimore, Md., take Route 95. From Bangkok, Thailand, board Thai Airways. Look Funnier I have been accused of being too "corporate-looking?? to be funny. When I'm being funny, I use facial expressions, odd body angles and bizarre comments and props to make up for my "normal" look. Those of you that have obvious physical characteristics that can be used in teasing yourself have an advantage. People love characters who are not afraid of teasing themselves. You can enhance the funny look with fun patterns and colors on ties and dresses, hats and funny glasses. Bombproof Your Talks Are you afraid of bombing when you get up in front of a group? You don't have to be. With proper material selection, a few prepared comments in case of unexpected problems and attention to time, worries about bombing can be virtually eliminated. As in tip above, make sure your material is relevant to your topic, and keep it short. The longer a piece of humor is, the funnier it better be. A. Saver Lines Saver Lines are what you say when your supposedly humorous statement does not get a laugh. You shouldn't be ashamed to use saver lines. The top comedians in the world need them and some purposely make mistakes so they can get a laugh from the saver line. Johnny Carson was an expert at this. After a poor response to a joke, he would say a comically insulting line like, "This is the kind of crowd that would watch Bambi through a sniper scope." Don't overdo the saver lines. If you have to use too many, your material must be pretty bad. B. Pre-Planned Ad-Libs Another way to keep from bombing is to "expect the unexpected." Canned or pre-planned ad-libs are pre-written responses to unex The Inevitability Of Change nier word than loser.Change is inevitable and it will happen with your help or without it. You may be a traditional person who likes life as it is. But your life has changed all around you since your childhood and it will continue to do so for you, your children and theirs. Of course, you don't have to like it and you can even resist it but you will not stop it. To be an effective manager you must try to understand change and use the benefits to your and the company's benefit. You have a greater problem than most other people do because you have to overcome your own natural resistance to change and convince the people that work for you too. Factors which affect our attitude to changeOvercoming the fear of change The biggest problem with effecting change is the fear that it creates.· Feeling too old to learn new techniques or technology· Changes in relationships in the working team· Fear on being embarrassed in front of others· Fear of losing promotion opportunities or even their own jobPersonal sense of securityW Deliver The Punch Some humorists will disagree, but I say deliver your punch line to one person and make sure that person is going to laugh. You must punch the line out a little harder and with a slightly different voice than the rest of the joke. Lean into the microphone and say it louder and more clearly than you said the setup lines. If the audience does not hear the punch line, they aren't going to laugh. Deliver the punch line to a person you know will laugh, so that others will be positively influenced to laugh. How do you know if a person will laugh or not? Pay attention to those who have been laughing, those nodding their heads in agreement with you during the program, and those you identified before the program. Pause Pausing just before and just after your punch line gives the audience a chance to "get" the humor and laugh. Absolutely do not continue to talk when laughter is expected. If you do, you will "step on" your laughter and squelch it quickly. Make It Relevant If you make all your attempts at humor relevant to your presentation, you get an automatic excuse from your mother if your humor is not all that funny. If your humor is received as funny, so much the better; but if it isn't, at least you made your point. Audiences will be much more tolerant if the humor ties into the subject at hand. Use this formula: A. Make your point. B. Illustrate your point with something funny. C. Restate your point. Vary The Types The above formula would get boring and redundant rather quickly if you used the exact same type of humor every time for part B. By varying the type of humor in B, you can go on virtually forever, and no one will recognize that you are using a formula. I have identified more than 34 different types of humor to plug into the formula. You could use one liners, jokes, humorous props, funny stories, magic, cartoons or other funny visuals. Rule Of Three One of the most pervasive principles in the construction of humorous situations is the "Rule of Three." You will see it used over and over because it's simple, it's powerful, and it works. (See, I just used it there in a non-funny situation.) Most of the time in humor the Rule of Three is used in the following fashion: The first comment names the topic, the second sets a pattern, and the third unexpectedly switches the pattern, making it funny. Here's an example from a brochure advertising my seminars: In the "How to Get There" section From Washington, D.C., take Route 50. From Baltimore, Md., take Route 95. From Bangkok, Thailand, board Thai Airways. Look Funnier I have been accused of being too "corporate-looking?? to be funny. When I'm being funny, I use facial expressions, odd body angles and bizarre comments and props to make up for my "normal" look. Those of you that have obvious physical characteristics that can be used in teasing yourself have an advantage. People love characters who are not afraid of teasing themselves. You can enhance the funny look with fun patterns and colors on ties and dresses, hats and funny glasses. Bombproof Your Talks Are you afraid of bombing when you get up in front of a group? You don't have to be. With proper material selection, a few prepared comments in case of unexpected problems and attention to time, worries about bombing can be virtually eliminated. As in tip above, make sure your material is relevant to your topic, and keep it short. The longer a piece of humor is, the funnier it better be. A. Saver Lines Saver Lines are what you say when your supposedly humorous statement does not get a laugh. You shouldn't be ashamed to use saver lines. The top comedians in the world need them and some purposely make mistakes so they can get a laugh from the saver line. Johnny Carson was an expert at this. After a poor response to a joke, he would say a comically insulting line like, "This is the kind of crowd that would watch Bambi through a sniper scope." Don't overdo the saver lines. If you have to use too many, your material must be pretty bad. B. Pre-Planned Ad-Libs Another way to keep from bombing is to "expect the unexpected." Canned or pre-planned ad-libs are pre-written responses to unex 8 Ways to Get Close to Your Customers ustrate your point with something funny.Want to add more value to your customers? Be sure you know what to add!Here are eight proven ways to get close to your customers and find out what they value, what they care about, what they really want:1. Ask them! Whether in print, in person or over the phone, nothing beats asking customers exactly what they want, and how they want it. (Ask them what they don’t want, too!) Use printed sheets, mail-back forms, comment cards, telephone scripts and more.2. Conduct focus groups. Bring a group of customers together for an open-ended chat session. Set them at ease and get them talking about what they really like, don’t like and wish they could get from your business. Don’t defend, justify or argue. Just ask questions and take good notes. Follow up with a sincere and generous ‘Thank you!’3. Study complaints and compliments. Every message from a customer brings value to your doorstep. Compliments show you what to reinforce. Complaints point to new ideas and action steps for improvement.4. Set up a customer hotline. Some customers will tell you C. Restate your point. Vary The Types The above formula would get boring and redundant rather quickly if you used the exact same type of humor every time for part B. By varying the type of humor in B, you can go on virtually forever, and no one will recognize that you are using a formula. I have identified more than 34 different types of humor to plug into the formula. You could use one liners, jokes, humorous props, funny stories, magic, cartoons or other funny visuals. Rule Of Three One of the most pervasive principles in the construction of humorous situations is the "Rule of Three." You will see it used over and over because it's simple, it's powerful, and it works. (See, I just used it there in a non-funny situation.) Most of the time in humor the Rule of Three is used in the following fashion: The first comment names the topic, the second sets a pattern, and the third unexpectedly switches the pattern, making it funny. Here's an example from a brochure advertising my seminars: In the "How to Get There" section From Washington, D.C., take Route 50. From Baltimore, Md., take Route 95. From Bangkok, Thailand, board Thai Airways. Look Funnier I have been accused of being too "corporate-looking?? to be funny. When I'm being funny, I use facial expressions, odd body angles and bizarre comments and props to make up for my "normal" look. Those of you that have obvious physical characteristics that can be used in teasing yourself have an advantage. People love characters who are not afraid of teasing themselves. You can enhance the funny look with fun patterns and colors on ties and dresses, hats and funny glasses. Bombproof Your Talks Are you afraid of bombing when you get up in front of a group? You don't have to be. With proper material selection, a few prepared comments in case of unexpected problems and attention to time, worries about bombing can be virtually eliminated. As in tip above, make sure your material is relevant to your topic, and keep it short. The longer a piece of humor is, the funnier it better be. A. Saver Lines Saver Lines are what you say when your supposedly humorous statement does not get a laugh. You shouldn't be ashamed to use saver lines. The top comedians in the world need them and some purposely make mistakes so they can get a laugh from the saver line. Johnny Carson was an expert at this. After a poor response to a joke, he would say a comically insulting line like, "This is the kind of crowd that would watch Bambi through a sniper scope." Don't overdo the saver lines. If you have to use too many, your material must be pretty bad. B. Pre-Planned Ad-Libs Another way to keep from bombing is to "expect the unexpected." Canned or pre-planned ad-libs are pre-written responses to unex Managing Risks - How to Avoid Accidents? "normal" look. Those of you that have obvious physical characteristics that can be used in teasing yourself have an advantage. People love characters who are not afraid of teasing themselves. You can enhance the funny look with fun patterns and colors on ties and dresses, hats and funny glasses.One of the best techniques of preventing accidents at a large project site is to let the contractor supervisors ponder over the jobs to be done and then putting them down in writing.It's a common fact that workers coming together in a large construction project have different levels of experience and training. The key persons for preventing accidents are the supervisors.By getting the supervisors to put their work steps and procedures in writing, safety personnel can use this method to reduce incidents of workers taking shortcuts in safety.The way to do this is to have a form for the supervisors to fill. This is called the site incident prevention plan or SIPP. It's just a form that informs the safety officers their work plan. A good description of the work plan will include the following:1. A sequence of work that starts with informing the project manager or supervisor before starting work. The work will then have a description of the potential hazard if this was not carried out. Having made aware of the potential h Bombproof Your Talks Are you afraid of bombing when you get up in front of a group? You don't have to be. With proper material selection, a few prepared comments in case of unexpected problems and attention to time, worries about bombing can be virtually eliminated. As in tip above, make sure your material is relevant to your topic, and keep it short. The longer a piece of humor is, the funnier it better be. A. Saver Lines Saver Lines are what you say when your supposedly humorous statement does not get a laugh. You shouldn't be ashamed to use saver lines. The top comedians in the world need them and some purposely make mistakes so they can get a laugh from the saver line. Johnny Carson was an expert at this. After a poor response to a joke, he would say a comically insulting line like, "This is the kind of crowd that would watch Bambi through a sniper scope." Don't overdo the saver lines. If you have to use too many, your material must be pretty bad. B. Pre-Planned Ad-Libs Another way to keep from bombing is to "expect the unexpected." Canned or pre-planned ad-libs are pre-written responses to unexpected happenings or mistakes that occur during a presentation, i.e., the microphone squeals, the projection bulb burns out, you say the wrong thing, etc. Prepared ad-libs actually do more than just save you. They make you look tremendously polished. Here's the continuum: A bad presenter will stammer around when a problem occurs. A ZZZZZs presenter will say nothing and try to ignore the problem. A great Wake 'em Up presenter will make a witty comment that appears to be spontaneous. The audience believes you are originating humor on the spot. You are just quickly recalling pre-planned responses. Microphone Squeals This is the portion of my presentation where I do my elephant impression. Projector Light Burns Out This is the first time I have been brighter than my equipment. Highlighter Runs Out Of Ink I'm out of ink. I'll be back in a wink. (remember . . . "k" words are funny) Think Diversity Our audiences are more ethnically diverse than ever before, so it's crucial to watch your political correctness and eliminate sexist language from your presentation. Not only is it easy to offend, which will turn your audience off completely, easily understandable word choice is more critical than ever to ensure that your audience members "get" the humor. When speaking across cultural lines, especially, visual humor such as magic, cartoons and comic strips are the most readily understood. www.netaim.info
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