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    Appraisal Interviews: What To Say & How To Say It
    STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don’t say: “You just don’t seem to care about doing a good job.” “You seem to be more interested in scoring points against Charlie than in working with him.” “You’re too defensive.” Do: Stick to behavior. say, “Here’s what I saw,” or, “Here’s what I heard you say.”Here is some advice for supervisors that will contribute to a successful appraisal interview. 1. Stick to goals. Measure performance against previously discussed and agreed upon goals. 2. Do not discuss rewards.. Make a statement at the beginning such as, “While this appraisal may be the basis for a raise, we are getting together today to review performance past and present and then discuss an improvement plan. Information about raises and promotions will need to come at a future time. We can set up a date to discuss them at the end of this meeting.” 3. Consistently ask for the employee’s view throughout
    uch ensures that resellers who've been in business for any length of time already knows how to sell.

    * Specialization.

    Re-sellers tend to pick a niche and specialize in particular industries and markets. So they spend their days in this environment and know what needs to be known from a business and technical standpoint. Therefore, if you pick the right ones they surely can handle your "complex" product.

    * Instant credibility.

    An established re-seller has been calling on companies in their market or territory for years

    What's For Lunch?
    As an entrepreneur, I'm always intrigued by small businesses, home-based or not, that exceed the expectations of their customers in a big way.Let me tell you about one of them.Recently I spent some time with my daughter in her college town of Tuscaloosa, Alabama. We were spending the day getting her apartment ready for her return to school in the fall. When it was time for lunch, she wanted to take me to a restaurant in the small town of Northport, just to the north of Tuscaloosa.Northport is one of those typical southern small towns whose downtown area has been converted into a delightfully quaint shopping area. Central to it is a restaurant called City Cafe.What an experience.We arrived at the location at 11:30 a.m. Typically I like going to restaurants for lunch at that time so that one can "beat the rush." I commented on this to my daughter before we arrived; she just laughed.
    Small to medium companies that want to increase sales or profits and find it is possible to outsource sales should - do it! At this point most business owners and executives either become overwhelmed with doubt or fear.

    Here's what we hear: "We can't give up control of sales, that's too risky." Or "Our products can't be sold by anyone but us, they are too complicated for anyone else to understand."

    Many small companies outsource accounting and legal work, but still find using contracted sales professionals universally out of the question. Unfortunately, most small to medium sized companies are good at one thing: making a particular product or providing a particular service - not selling.

    Hence, many companies find themselves dissatisfied with the salespeople they hire. They tend to hire people who have experience with a product or market and figure they can teach them how to sell.

    This, rarely works, and the company ends up with a product expert who just is not selling. A lose-lose situation is born.

    There are many industries that have a preponderance of willing and able partners that are looking for new and innovative (read profitable) products to sell.

    The vast majority of these re-sellers operate on a regional basis, other work on a national or even international level.

    There are even companies that will set up and manage the entire process for you, and some will even manage your marketing activities as well.

    So what makes this approach so good? Here are seven reasons:

    * Pay for performance.

    Contracted re-sellers do not get paid unless they sell something. They will either receive a commission on the goods sold, or be sold the goods at a discount which they in turn mark up and sell for a profit. This lowers your risk of having to pay salary and benefits and can also allow you to put more feet on the street faster because you're not handcuffed by these costs.

    * They already know how to sell. Professional sales organizations, whether they are called reps, agents, distributors, wholesalers, partners - whatever - have one thing in common, if they don't sell they don't get paid. This pretty much ensures that resellers who've been in business for any length of time already knows how to sell.

    * Specialization.

    Re-sellers tend to pick a niche and specialize in particular industries and markets. So they spend their days in this environment and know what needs to be known from a business and technical standpoint. Therefore, if you pick the right ones they surely can handle your "complex" product.

    * Instant credibility.

    An established re-seller has been calling on companies in their market or territory for years

    A Personal Professional Creed
    A common topic of discussion these days is health. Natural foods, organic gardens, aerobic exercise, weight training, balanced diet, healthy this, healthy that, healthy, healthy, healthy.You know what? It’s not a bad idea. It has caused us, as a people, to look more closely at ourselves and how we function. A closer look at our universe within, the many aspects, attitudes, and abilities we need and make active use of on a daily basis.We also look with a greater interest at the ever expanding universe that surrounds us, and how it is effected by the events of our universe within.We are concerned about our many “kinds” of health. Our physical, emotional, mental, spiritual, social, and professional health. These are all important to our total well-being, and we really need to pay attention to each one of them on a regular basis.I submit that there is one aspect of our professional well-be
    estion. Unfortunately, most small to medium sized companies are good at one thing: making a particular product or providing a particular service - not selling.

    Hence, many companies find themselves dissatisfied with the salespeople they hire. They tend to hire people who have experience with a product or market and figure they can teach them how to sell.

    This, rarely works, and the company ends up with a product expert who just is not selling. A lose-lose situation is born.

    There are many industries that have a preponderance of willing and able partners that are looking for new and innovative (read profitable) products to sell.

    The vast majority of these re-sellers operate on a regional basis, other work on a national or even international level.

    There are even companies that will set up and manage the entire process for you, and some will even manage your marketing activities as well.

    So what makes this approach so good? Here are seven reasons:

    * Pay for performance.

    Contracted re-sellers do not get paid unless they sell something. They will either receive a commission on the goods sold, or be sold the goods at a discount which they in turn mark up and sell for a profit. This lowers your risk of having to pay salary and benefits and can also allow you to put more feet on the street faster because you're not handcuffed by these costs.

    * They already know how to sell. Professional sales organizations, whether they are called reps, agents, distributors, wholesalers, partners - whatever - have one thing in common, if they don't sell they don't get paid. This pretty much ensures that resellers who've been in business for any length of time already knows how to sell.

    * Specialization.

    Re-sellers tend to pick a niche and specialize in particular industries and markets. So they spend their days in this environment and know what needs to be known from a business and technical standpoint. Therefore, if you pick the right ones they surely can handle your "complex" product.

    * Instant credibility.

    An established re-seller has been calling on companies in their market or territory for years

    Change Management Time for Dell Corporation
    When should a company consider change management? Most would say when the management is unable to perform up to the optimum level that is required to maintain shareholders' equity and quarterly profits. But when it comes to leadership it is much more than that and to that point let me discuss one of the major times it is important to consider a change management situation for the upper executive management.Often when a company is going to lay off many employees, it may be necessary to bring in a new set of corporate executives. Once the layoffs are completed many employees may feel that they no longer trust the Company or the leadership and that in the future they may lose their jobs as well. To alleviate some of this concern it may be necessary to once again change the management and that way all the layoffs that occurred can be blamed on the previous management.This allows the new management with a
    e of willing and able partners that are looking for new and innovative (read profitable) products to sell.

    The vast majority of these re-sellers operate on a regional basis, other work on a national or even international level.

    There are even companies that will set up and manage the entire process for you, and some will even manage your marketing activities as well.

    So what makes this approach so good? Here are seven reasons:

    * Pay for performance.

    Contracted re-sellers do not get paid unless they sell something. They will either receive a commission on the goods sold, or be sold the goods at a discount which they in turn mark up and sell for a profit. This lowers your risk of having to pay salary and benefits and can also allow you to put more feet on the street faster because you're not handcuffed by these costs.

    * They already know how to sell. Professional sales organizations, whether they are called reps, agents, distributors, wholesalers, partners - whatever - have one thing in common, if they don't sell they don't get paid. This pretty much ensures that resellers who've been in business for any length of time already knows how to sell.

    * Specialization.

    Re-sellers tend to pick a niche and specialize in particular industries and markets. So they spend their days in this environment and know what needs to be known from a business and technical standpoint. Therefore, if you pick the right ones they surely can handle your "complex" product.

    * Instant credibility.

    An established re-seller has been calling on companies in their market or territory for years

    Catastrophic Events = Business Purchase Opportunities
    As a buyer, everyone likes to get “a deal”. Finding a bargain often means being at the right place at the right time, whether intended or by fate. Finding a lucrative opportunity to buy a business that is for sale because of an unexpected catastrophic event requires a disciplined approach.As a business buyer, you often need to use “creative” means to position yourself to get the first, if not the only, shot at a promising business acquisition candidate. You need to explore as many ways as you can to find quality companies that are for sale that can be bought with extraordinarily favorable purchase terms. Pursuing acquisitions that surface due to unexpected business events or catastrophic business owner life situations can a “win–win” opportunity for both business buyers and sellers.Unexpected Personal and Business EventsAssuming you have clearly defined business purchase criteria and h
    They will either receive a commission on the goods sold, or be sold the goods at a discount which they in turn mark up and sell for a profit. This lowers your risk of having to pay salary and benefits and can also allow you to put more feet on the street faster because you're not handcuffed by these costs.

    * They already know how to sell. Professional sales organizations, whether they are called reps, agents, distributors, wholesalers, partners - whatever - have one thing in common, if they don't sell they don't get paid. This pretty much ensures that resellers who've been in business for any length of time already knows how to sell.

    * Specialization.

    Re-sellers tend to pick a niche and specialize in particular industries and markets. So they spend their days in this environment and know what needs to be known from a business and technical standpoint. Therefore, if you pick the right ones they surely can handle your "complex" product.

    * Instant credibility.

    An established re-seller has been calling on companies in their market or territory for years

    Getting Ahead at Work Part II
    Here are five ways prove your worth and get ahead at work from "The Office Coach:"Be Proactive This is the number one problem of new workers in the workplace. They spent their entire career up to this point in schools where they were spoon fed assignments and activities. They were always told where to go and what to do and now, suddenly, they’re at a job and they don’t know that they are required to think for themselves. Believe it or not, I’ve noticed it in some older workers too. We live in a different world now than, say, 20 years ago. This is a world of mergers, downsizing, technology that runs at the speed of thought. If you aren’t in on it, you risk being left behind. One way to be in on it is to develop an innovative mind. Learn a process first, then see how you can improve it. Strive to understand more than just your job so that you can see how what you do affects others. Find new ways to m
    uch ensures that resellers who've been in business for any length of time already knows how to sell.

    * Specialization.

    Re-sellers tend to pick a niche and specialize in particular industries and markets. So they spend their days in this environment and know what needs to be known from a business and technical standpoint. Therefore, if you pick the right ones they surely can handle your "complex" product.

    * Instant credibility.

    An established re-seller has been calling on companies in their market or territory for years and has long standing relationships in place. These relationships allow them to call their contacts within a target company and easily get some time to present a new product or service that they are now handling. This is, obviously, a lot more effective that having an inside salesperson from the your company cold calling on the same target companies. These existing relationships, therefore lead to increasing a product's speed to market.

    * Other lines bring leads.

    Almost all re-sellers have other products to sell. In selling these other products they will uncover opportunities for selling yours.

    * They will tell it like it is.

    They need you to be doing the right thing because they need to make money, not secure their job. Therefore, you will get candid and timely feedback from the field, allowing you to serve you customers better. Often, feedback received from a rep and one territory can be used to improve relationships and increase sales in all territories.

    * An enhanced sales function.

    This approach can replace or enhance your current sales function. In some cases it is appropriate to disband an existing direct sales force and commit fully to an indirect or outsourced sales strategy. In this instance you would have a sales manager working directly for you or hire a sales management agency to recruit and manage your indirect sales force. In other instances a company may choose to retain all or part of its direct sales force to certain markets, or manage certain accounts, and outsource other pieces. Despite the many virtues of outsourcing there are some caveats.

    First, you've got to pick the right ones. Independent re-sellers need to be selling products and services that line up with your offerings. They also need to be selling to the right customers, and the right players within those companies. (Example: You don't want a re-seller that makes its living calling on purchasing agents if engineers or CFOs are responsible for making the ultimate buying decision for your offering.) Taking the time to find the right reps is more productive and cost efficient than taking the first that express an interest. You don't wa

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