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Other Added - Sticky Situations: Nametag Best Practices
Media Advertising Agencies heir clothes. But with a little improvisation you can still maintain your approachability.A media advertising agency handle a variety of tasks for a client, but its main responsibility is to create the right messages to the right media outlets to project the most positive company image as possible.Media advertising agencies have a whole gamut of people who perform various specialized tasks. For example, there is a full-fledged client-servicing department that is the contact point between the client and the agency. This department meets with and discusses a client's needs and then passes on the information to a creative team. This team designs ads, logos, company messages, etc. The execution team then takes the finished products and create a media plan to release the company designs and information to the public. The execution team generally works closely with a writing team to make sure that the company's message is clear and receives the proper exposure to gain positive public and company feedback. This team then passes on the requirements of the clients to the creative team, which designs the ads. Then comes the execution team, which works around the media plan to get the message across to the media of choice, in the manner that was planned. There is often a public relations team in an ad agency, to look at other options for getting publicity for the various schemes of the clients. This kind of publicity is gaining more prominence, as it carries a neutral tag in the eyes of the audience.Over the years, there has been a drastic change in the I was giving a speech last week when a lady at my table thought of an ingenious nametag modification technique. Because the straps on her dress limited the surface area on which she could stick her nametag - and because she didn't want to stick the adhesive on her collar bone - she tore the nametag in half. It fit perfectly on her strap without damaging the clothes or her skin! 10) How do organizations approach nametags? Some organizations have employees, members, guests and other people coming in and out all the time. In order to avoid alienating some of those people, the organization must first make a decision: either EVERYBODY wears nametags, or NOBODY wears nametags. Unfortunately, there will always be people who refuse to wear nametags. The only solution is (if you decide to implement nametags for everybody) is to make it expressly written externally (signage) or internally (handbook) so people will adhere to the rule. Nobody should be “too cool” to wear a nametag. Another concern is the nametag text's potential to segregate members based on position. I think it can go both ways. For example, I am a member of the National Speakers Association. We recently had our National Convention during which each member was assigned a custom nametag based on years of experience, membership, if a guest, etc. To my surprise, people were actual! ly MORE willing to encourage team building because of these designations. I couldn't count how many of the veteran speakers who have been in the business longer than I have been alive came up to me and said, "So Scott, this is your first convention, huh? How do you like it so far?" On the other hand, if "isolation by way of nametagging" is a possible threat, I would suggest having the exact same type of nametag worn by all people, r Trapped in Your Comfort Zone? Break Out and Send Your Marketing Skyrocketing Because a person's name is the single context of human memory most apt to be forgotten; because self-disclosure is the single most effective way to build rapport and connect with people you just met; and because initiating the conversation is half the battle - your nametag is your best friend.A marketer whose advice I generally respect recently published an article about how to find your comfort zone and stick to it in your business in order to create a more harmonious work environment.In theory, it makes sense. Most of us have gone into business for ourselves to have more control over our own destinies, financially and otherwise.In reality, however, settling into a routine can wreak havoc on your marketing, making you complacent with small rewards when taking tiny risks could give you a major business boost.Small risks can't hurtRecently a large corporation I did some marketing work for developed a product that was head and shoulders above the anything like it anywhere in the world (really!) in terms of quality and price. We "oohed" and "ahhed" over the product and everyone wanted one.You'd think the company would want to capitalize on their new winner. But management wouldn't allow any comparisons to the competition in the marketing campaign for this product because it had not been done in their market before.However, it's a tactic that is proven to work in just about every other market, it's perfectly legal and could easily have been launched on a small scale just to test it. It wouldn't even be expensive. If it worked, it would pay for itself 20 times over and could be implemented elsewhere for a small additional sum."No," said Mr. Top Marketer. "We want to have 1 launch because it's what we've al However, improper creation and wearing of nametags can work against you (and your business) if you're not careful. Scott Ginsberg has been internationally recognized by CNN, CBS, The Associated Press, The Washington Post and Paul Harvey as "the world's foremost field expert on nametags." Below are Scott's responses to several nametag related inquiries. 1) What are some tips for wearing nametags at trade shows? Before you even pack your show, make sure your employees, salespeople and booth representatives each have THEIR OWN pre-made company nametags. You can get these done at any local engraving store for less than $7 a piece, probably cheaper en masse. The reason to do this is because a) trade show nametags don't always maximize your "nametag real estate," and b) trade show nametags rarely include your logo - which helps for brand recognition. Now, perhaps it seems redundant to wear two nametags, right? Well, think about the Superbowl: How many commercials does Budweiser run each year? Exactly. Always more than one. So even with nametags, it's all about the Three R's of Networking: Repetition, Repetition, Repetition! Next, when you get to the show, wear your own custom nametag in a visible location so that everyone who walks in and out of your booth sees is. Potential buyers need to make the instant connection between YOU and the BOOTH. Also, when you get busy, it can get hard for prospects to locate the right person. The last thing you want is uncertainty about who the actual booth employee is! So use your nametag to identify and differentiate yourself among the masses. 2) How do you handle poorly designed nametags that are already provided for you at events? Tough issue. About 80% of the nametags I've ever seen at events are designed without consideration of font size, color, etc. I always suggest that people create and bring THEIR OWN custom made nametag to all events in the situation that the given nametag is ineffective. You can wear both if security and identification is an issue. But most chairs or hosts of meetings won't be offended, as long as you initially take the nametag given to you as an extension of courtesy - even if you don't wear it. Of course, none of this would be a problem if the meeting planners would just make them right the first time! 3) On which side of your chest should you wear a nametag? There isn't a single book on networking, meeting planning or interpersonal communication that doesn't say nametags should go on the right. "They" say you should wear your nametag on the right hand side so it is visible in the direct line with your handshake. For the most part, I agree. And so do most people. This is one of the few nametag protocols most people are familiar with. On the other hand, the horizontal placement of your nametag should be dependent on the capacity in which you are wearing it. For example, if you work in a hotel, in retail, at a trade show or any other mobile environment where there are aisles, rows and hallways, consider the possibility of wearing your nametag on the left side of your chest so it is most visible to oncoming traffic. (If you live in a country where you walk on the right side of the path.) Now, this is a debatable issue. But the bottom line about horizontal placement is this: it doesn't matter which side of your chest the nametag lays, as long as it's above your breastbone and readable from 10 feel away. Is it redundant to have your first name twice on your nametag? Yes and no. "Doubling" the first name is very common for conventions, meetings or large groups. Usually, the first name is reprinted above the entire name in a larger font - possibly all caps - to be more visible. (In fact, most computer programs have this as a default setting on their templates.) Doubling is helpful for people who go by abbreviated, middle or different names. After all, all you really need to get their attention is their first name! On the other hand, if your name is Don, and people call you Don, it would be an ineffective use of your nametag space to write it twice. So, just write Don...but make it bigger. As big as you can! 5) Are some nametags better quality than others? Absolutely. Especially when it comes casual settings and parties, handwrite nametags are usually an inelastic, last minute purchase. Most people just buy the first box they see at their local supply store. But I must warn you that there are plenty of nametags out there that are HORRIBLE. Some have faded colors, while others have paper quality consistent with that of tissue. In fact, many companies advertise "weak adhesive to prevent clothing damage" on their packaging to protect your fabulous wardrobe. But keep in mind, this second-rate adhesive will wear off in minutes and cause your nametag to "curl" and become unreadable. So decide what's more important: sticky stuff on your clothes or being unapproachable. 6) Are gold nametags a no-no? Gold nametags are few and far between because a) it's very difficult to read ANY text printed on them, b) they're usually too expensive to purchase en masse, and c) street thugs might hold you up at gunpoint and rob you. People in education - mainly collegiate - wear gold nametags because it's been their tradition for a long time. And it certainly looks very elegant. But other than that, gold is not a recommended color. 7) Are first and last names necessary for employee nametags? Anonymity and personal safety are two issues that must be taken into account when issuing nametags to employees. Most handbooks or employee manuals briefly mention their nametag policies, however many organizations fail to address this issue. Some people may not feel comfortable wearing both their first and last names on the job. I’ve heard accounts of nosey customers who tried to contact, even stalk, employees outside of work because they could obtain their personal information. One solution to this problem is to print first name only nametags. This protects the anonymity of the employee, maximizes the space and looks friendly. (Besides…the knowledge of your Radio Shack salesman’s last name is not crucial to the service process!) Should a situation arise where a person’s safety may be in jeopardy, it might a good idea to have an extra nametag with alternate spelling, or even a different name. 8) How can I avoid nametag-related clothing damage? Holes, wrinkles, adhesive stains - these things will happen to you. I suggest that when nametags are provided, always read the back of the nametag before applying it. Most badge manufacturers - at least, the good ones - will tell you which types of materials are susceptible to damage. Now, this doesn't give you the right not to wear your nametag, but it may help you decide how to wear it. In the past 10 years most nametags have shifted to fastener types like clips, lanyards, magnets, etc. These are excellent solutions, although I'd watch out for those magnetic fasteners: they will destroy silk. 9) How can you modify nametags to accommodate your clothes? Whether it's adhesive damage, fashion trouble or lack of a good location, some people refuse to wear adhesive nametags solely because of their clothes. But with a little improvisation you can still maintain your approachability. I was giving a speech last week when a lady at my table thought of an ingenious nametag modification technique. Because the straps on her dress limited the surface area on which she could stick her nametag - and because she didn't want to stick the adhesive on her collar bone - she tore the nametag in half. It fit perfectly on her strap without damaging the clothes or her skin! 10) How do organizations approach nametags? Some organizations have employees, members, guests and other people coming in and out all the time. In order to avoid alienating some of those people, the organization must first make a decision: either EVERYBODY wears nametags, or NOBODY wears nametags. Unfortunately, there will always be people who refuse to wear nametags. The only solution is (if you decide to implement nametags for everybody) is to make it expressly written externally (signage) or internally (handbook) so people will adhere to the rule. Nobody should be “too cool” to wear a nametag. Another concern is the nametag text's potential to segregate members based on position. I think it can go both ways. For example, I am a member of the National Speakers Association. We recently had our National Convention during which each member was assigned a custom nametag based on years of experience, membership, if a guest, etc. To my surprise, people were actual! ly MORE willing to encourage team building because of these designations. I couldn't count how many of the veteran speakers who have been in the business longer than I have been alive came up to me and said, "So Scott, this is your first convention, huh? How do you like it so far?" On the other hand, if "isolation by way of nametagging" is a possible threat, I would suggest having the exact same type of nametag worn by all people, re The Power of the Freebie mong the masses.J. W. Wrigley, the chewing gum king is reported to have said: "Half the money I spend on advertising is wasted. The problem isI don't know which half."You too could be wasting half the money you spend on advertising if you don’t do these three things:1.Switch from brand name or prestige advertising to direct response. 2.Code all your advertisements. 3.Ask every telephone inquirer where they saw your advertisement.Here’s an example of a direct response advertisement Mr. Wrigley could have used: ______________________________________________________________“Spearmint or Juicy Fruit?” Which Wrigley's Chewing Gum Flavor Do You Prefer? Get a Free Sample Pack Containing Both Flavors!All you have to do is fill in your name and address on this coupon. Mail today and receive a Free Sample Pack and a Discount Coupon for 10% off your next purchase.Your Name............................................... ………………………….M/FAddress..................................................................................................... ................................................................................................................. Mail to: J. W. Wrigley Co. Dept, NE/7/6. Address...................................... _________________________________________________________________Note: Dept. NE/7/6 is a simple code meaning the advertisement appeared in the National Enquirer.July 200 2) How do you handle poorly designed nametags that are already provided for you at events? Tough issue. About 80% of the nametags I've ever seen at events are designed without consideration of font size, color, etc. I always suggest that people create and bring THEIR OWN custom made nametag to all events in the situation that the given nametag is ineffective. You can wear both if security and identification is an issue. But most chairs or hosts of meetings won't be offended, as long as you initially take the nametag given to you as an extension of courtesy - even if you don't wear it. Of course, none of this would be a problem if the meeting planners would just make them right the first time! 3) On which side of your chest should you wear a nametag? There isn't a single book on networking, meeting planning or interpersonal communication that doesn't say nametags should go on the right. "They" say you should wear your nametag on the right hand side so it is visible in the direct line with your handshake. For the most part, I agree. And so do most people. This is one of the few nametag protocols most people are familiar with. On the other hand, the horizontal placement of your nametag should be dependent on the capacity in which you are wearing it. For example, if you work in a hotel, in retail, at a trade show or any other mobile environment where there are aisles, rows and hallways, consider the possibility of wearing your nametag on the left side of your chest so it is most visible to oncoming traffic. (If you live in a country where you walk on the right side of the path.) Now, this is a debatable issue. But the bottom line about horizontal placement is this: it doesn't matter which side of your chest the nametag lays, as long as it's above your breastbone and readable from 10 feel away. Is it redundant to have your first name twice on your nametag? Yes and no. "Doubling" the first name is very common for conventions, meetings or large groups. Usually, the first name is reprinted above the entire name in a larger font - possibly all caps - to be more visible. (In fact, most computer programs have this as a default setting on their templates.) Doubling is helpful for people who go by abbreviated, middle or different names. After all, all you really need to get their attention is their first name! On the other hand, if your name is Don, and people call you Don, it would be an ineffective use of your nametag space to write it twice. So, just write Don...but make it bigger. As big as you can! 5) Are some nametags better quality than others? Absolutely. Especially when it comes casual settings and parties, handwrite nametags are usually an inelastic, last minute purchase. Most people just buy the first box they see at their local supply store. But I must warn you that there are plenty of nametags out there that are HORRIBLE. Some have faded colors, while others have paper quality consistent with that of tissue. In fact, many companies advertise "weak adhesive to prevent clothing damage" on their packaging to protect your fabulous wardrobe. But keep in mind, this second-rate adhesive will wear off in minutes and cause your nametag to "curl" and become unreadable. So decide what's more important: sticky stuff on your clothes or being unapproachable. 6) Are gold nametags a no-no? Gold nametags are few and far between because a) it's very difficult to read ANY text printed on them, b) they're usually too expensive to purchase en masse, and c) street thugs might hold you up at gunpoint and rob you. People in education - mainly collegiate - wear gold nametags because it's been their tradition for a long time. And it certainly looks very elegant. But other than that, gold is not a recommended color. 7) Are first and last names necessary for employee nametags? Anonymity and personal safety are two issues that must be taken into account when issuing nametags to employees. Most handbooks or employee manuals briefly mention their nametag policies, however many organizations fail to address this issue. Some people may not feel comfortable wearing both their first and last names on the job. I’ve heard accounts of nosey customers who tried to contact, even stalk, employees outside of work because they could obtain their personal information. One solution to this problem is to print first name only nametags. This protects the anonymity of the employee, maximizes the space and looks friendly. (Besides…the knowledge of your Radio Shack salesman’s last name is not crucial to the service process!) Should a situation arise where a person’s safety may be in jeopardy, it might a good idea to have an extra nametag with alternate spelling, or even a different name. 8) How can I avoid nametag-related clothing damage? Holes, wrinkles, adhesive stains - these things will happen to you. I suggest that when nametags are provided, always read the back of the nametag before applying it. Most badge manufacturers - at least, the good ones - will tell you which types of materials are susceptible to damage. Now, this doesn't give you the right not to wear your nametag, but it may help you decide how to wear it. In the past 10 years most nametags have shifted to fastener types like clips, lanyards, magnets, etc. These are excellent solutions, although I'd watch out for those magnetic fasteners: they will destroy silk. 9) How can you modify nametags to accommodate your clothes? Whether it's adhesive damage, fashion trouble or lack of a good location, some people refuse to wear adhesive nametags solely because of their clothes. But with a little improvisation you can still maintain your approachability. I was giving a speech last week when a lady at my table thought of an ingenious nametag modification technique. Because the straps on her dress limited the surface area on which she could stick her nametag - and because she didn't want to stick the adhesive on her collar bone - she tore the nametag in half. It fit perfectly on her strap without damaging the clothes or her skin! 10) How do organizations approach nametags? Some organizations have employees, members, guests and other people coming in and out all the time. In order to avoid alienating some of those people, the organization must first make a decision: either EVERYBODY wears nametags, or NOBODY wears nametags. Unfortunately, there will always be people who refuse to wear nametags. The only solution is (if you decide to implement nametags for everybody) is to make it expressly written externally (signage) or internally (handbook) so people will adhere to the rule. Nobody should be “too cool” to wear a nametag. Another concern is the nametag text's potential to segregate members based on position. I think it can go both ways. For example, I am a member of the National Speakers Association. We recently had our National Convention during which each member was assigned a custom nametag based on years of experience, membership, if a guest, etc. To my surprise, people were actual! ly MORE willing to encourage team building because of these designations. I couldn't count how many of the veteran speakers who have been in the business longer than I have been alive came up to me and said, "So Scott, this is your first convention, huh? How do you like it so far?" On the other hand, if "isolation by way of nametagging" is a possible threat, I would suggest having the exact same type of nametag worn by all people, r The Marriage of BPM and Six Sigma our first name twice on your nametag?Companies are just discovering the benefits of combining BPM and Six Sigma. Ideal for enhancing the long-term performance of business processes, the BPM/Six Sigma union helps companies better characterize, understand, and manage entire value chains. It also helps companies improve control and predictability of corporate business processes and generate sustainable enterprise improvements in performance levels.BPM aligns processes across an enterprise using technologies to provide visibility and management at any point in a business process. BPM and associated technologies help model data flow, people, resources, and systems in an organization. They also help build or modify processes to better align enterprise systems with business objectives and market needs. Unfortunately, BPM lacks the analytical tools to solve difficult and complex process problems.Six Sigma, on the other hand, is a quality improvement and problem solving methodology. It has the tools necessary to solve the complex problems BPM can’t solve. Where Six Sigma falls short is in its ability to collect huge amounts of data across enterprises, the direct result of a lack of standardized process monitoring technology. Six Sigma also falls short in controlling business processes. It often uses manual methods and controls, which inhibit its ability to sustain long-term performance initiatives.Without BPM, Six Sigma may founder because executives lack the critical data needed to focus the Yes and no. "Doubling" the first name is very common for conventions, meetings or large groups. Usually, the first name is reprinted above the entire name in a larger font - possibly all caps - to be more visible. (In fact, most computer programs have this as a default setting on their templates.) Doubling is helpful for people who go by abbreviated, middle or different names. After all, all you really need to get their attention is their first name! On the other hand, if your name is Don, and people call you Don, it would be an ineffective use of your nametag space to write it twice. So, just write Don...but make it bigger. As big as you can! 5) Are some nametags better quality than others? Absolutely. Especially when it comes casual settings and parties, handwrite nametags are usually an inelastic, last minute purchase. Most people just buy the first box they see at their local supply store. But I must warn you that there are plenty of nametags out there that are HORRIBLE. Some have faded colors, while others have paper quality consistent with that of tissue. In fact, many companies advertise "weak adhesive to prevent clothing damage" on their packaging to protect your fabulous wardrobe. But keep in mind, this second-rate adhesive will wear off in minutes and cause your nametag to "curl" and become unreadable. So decide what's more important: sticky stuff on your clothes or being unapproachable. 6) Are gold nametags a no-no? Gold nametags are few and far between because a) it's very difficult to read ANY text printed on them, b) they're usually too expensive to purchase en masse, and c) street thugs might hold you up at gunpoint and rob you. People in education - mainly collegiate - wear gold nametags because it's been their tradition for a long time. And it certainly looks very elegant. But other than that, gold is not a recommended color. 7) Are first and last names necessary for employee nametags? Anonymity and personal safety are two issues that must be taken into account when issuing nametags to employees. Most handbooks or employee manuals briefly mention their nametag policies, however many organizations fail to address this issue. Some people may not feel comfortable wearing both their first and last names on the job. I’ve heard accounts of nosey customers who tried to contact, even stalk, employees outside of work because they could obtain their personal information. One solution to this problem is to print first name only nametags. This protects the anonymity of the employee, maximizes the space and looks friendly. (Besides…the knowledge of your Radio Shack salesman’s last name is not crucial to the service process!) Should a situation arise where a person’s safety may be in jeopardy, it might a good idea to have an extra nametag with alternate spelling, or even a different name. 8) How can I avoid nametag-related clothing damage? Holes, wrinkles, adhesive stains - these things will happen to you. I suggest that when nametags are provided, always read the back of the nametag before applying it. Most badge manufacturers - at least, the good ones - will tell you which types of materials are susceptible to damage. Now, this doesn't give you the right not to wear your nametag, but it may help you decide how to wear it. In the past 10 years most nametags have shifted to fastener types like clips, lanyards, magnets, etc. These are excellent solutions, although I'd watch out for those magnetic fasteners: they will destroy silk. 9) How can you modify nametags to accommodate your clothes? Whether it's adhesive damage, fashion trouble or lack of a good location, some people refuse to wear adhesive nametags solely because of their clothes. But with a little improvisation you can still maintain your approachability. I was giving a speech last week when a lady at my table thought of an ingenious nametag modification technique. Because the straps on her dress limited the surface area on which she could stick her nametag - and because she didn't want to stick the adhesive on her collar bone - she tore the nametag in half. It fit perfectly on her strap without damaging the clothes or her skin! 10) How do organizations approach nametags? Some organizations have employees, members, guests and other people coming in and out all the time. In order to avoid alienating some of those people, the organization must first make a decision: either EVERYBODY wears nametags, or NOBODY wears nametags. Unfortunately, there will always be people who refuse to wear nametags. The only solution is (if you decide to implement nametags for everybody) is to make it expressly written externally (signage) or internally (handbook) so people will adhere to the rule. Nobody should be “too cool” to wear a nametag. Another concern is the nametag text's potential to segregate members based on position. I think it can go both ways. For example, I am a member of the National Speakers Association. We recently had our National Convention during which each member was assigned a custom nametag based on years of experience, membership, if a guest, etc. To my surprise, people were actual! ly MORE willing to encourage team building because of these designations. I couldn't count how many of the veteran speakers who have been in the business longer than I have been alive came up to me and said, "So Scott, this is your first convention, huh? How do you like it so far?" On the other hand, if "isolation by way of nametagging" is a possible threat, I would suggest having the exact same type of nametag worn by all people, r Business Process Management Resources that, gold is not a recommended color.Business process management resources are valuable repositories of details regarding the management of any business. One such main resource is the Internet. There are a lot of websites offering guidance for managing business processes in order to run a very competitive and cost effective company. Even though several companies and agencies come forward with references to business process management resources through their websites, only a few among them are trustful.Through the Internet, you get ample options to browse through a large collection of articles related to the management of business processes. You also get a chance to ask your questions on the forums. There are some websites providing links to sites devoted to business process management. These provide information about the latest software tools developed for business processes. These tools are the business process management systems. A software tool must be installed only after understanding the business processes well. If the processes are not clear then incorporating BPM technology will create more confusion. There are numerous websites offering a free evaluation copy of these software tools so that a concern can implement it to see whether that software is beneficial.There are leaning centers which conduct effective seminars and presentations to show entrepreneurs and established businesses possible ways to increase performance and produce desired results. The faculty members of these inst 7) Are first and last names necessary for employee nametags? Anonymity and personal safety are two issues that must be taken into account when issuing nametags to employees. Most handbooks or employee manuals briefly mention their nametag policies, however many organizations fail to address this issue. Some people may not feel comfortable wearing both their first and last names on the job. I’ve heard accounts of nosey customers who tried to contact, even stalk, employees outside of work because they could obtain their personal information. One solution to this problem is to print first name only nametags. This protects the anonymity of the employee, maximizes the space and looks friendly. (Besides…the knowledge of your Radio Shack salesman’s last name is not crucial to the service process!) Should a situation arise where a person’s safety may be in jeopardy, it might a good idea to have an extra nametag with alternate spelling, or even a different name. 8) How can I avoid nametag-related clothing damage? Holes, wrinkles, adhesive stains - these things will happen to you. I suggest that when nametags are provided, always read the back of the nametag before applying it. Most badge manufacturers - at least, the good ones - will tell you which types of materials are susceptible to damage. Now, this doesn't give you the right not to wear your nametag, but it may help you decide how to wear it. In the past 10 years most nametags have shifted to fastener types like clips, lanyards, magnets, etc. These are excellent solutions, although I'd watch out for those magnetic fasteners: they will destroy silk. 9) How can you modify nametags to accommodate your clothes? Whether it's adhesive damage, fashion trouble or lack of a good location, some people refuse to wear adhesive nametags solely because of their clothes. But with a little improvisation you can still maintain your approachability. I was giving a speech last week when a lady at my table thought of an ingenious nametag modification technique. Because the straps on her dress limited the surface area on which she could stick her nametag - and because she didn't want to stick the adhesive on her collar bone - she tore the nametag in half. It fit perfectly on her strap without damaging the clothes or her skin! 10) How do organizations approach nametags? Some organizations have employees, members, guests and other people coming in and out all the time. In order to avoid alienating some of those people, the organization must first make a decision: either EVERYBODY wears nametags, or NOBODY wears nametags. Unfortunately, there will always be people who refuse to wear nametags. The only solution is (if you decide to implement nametags for everybody) is to make it expressly written externally (signage) or internally (handbook) so people will adhere to the rule. Nobody should be “too cool” to wear a nametag. Another concern is the nametag text's potential to segregate members based on position. I think it can go both ways. For example, I am a member of the National Speakers Association. We recently had our National Convention during which each member was assigned a custom nametag based on years of experience, membership, if a guest, etc. To my surprise, people were actual! ly MORE willing to encourage team building because of these designations. I couldn't count how many of the veteran speakers who have been in the business longer than I have been alive came up to me and said, "So Scott, this is your first convention, huh? How do you like it so far?" On the other hand, if "isolation by way of nametagging" is a possible threat, I would suggest having the exact same type of nametag worn by all people, r Your Service Sucks! heir clothes. But with a little improvisation you can still maintain your approachability.I didn’t realize how bad service had become until recently when I tried to get a brand new dryer repaired under warranty.I did everything right. In fact, I didn’t even press to get an earlier appointment.The repair truck pulled up, and the driver just sat there for about ten minutes before coming to the door. When he arrived, he mumbled so badly that I had to keep prompting him to repeat himself.He asked what was wrong with the machine, as if he hadn’t been briefed.“It won’t dry clothes.”Looking at the machine he said “We’ve had a lot of problems with this model. Maybe you can get them to give you a new one.”“It is new,” I pointed out.“Well, I suppose we can order the parts,” he murmured, not at all bolstering my confidence in his abilities.“You mean you don’t have the parts on the truck?” I asked, wondering at that point why they even bothered having trucks, except for the fact that customers might expect to see them.“No, I’ll have to order the parts for you,” he replied weakly, and with that, he opened a battered laptop, something out of Han Solo’s junk cruiser, and began to tap in an order.He printed a receipt and told me he was setting an appointment for the following Thursday, but he didn’t expect the parts would even be in at that point. If they hadn’t arrived, he’d set yet another appointment.Fast forwarding, I got an automated call on Tuesday telling me to phone in about my scheduled I was giving a speech last week when a lady at my table thought of an ingenious nametag modification technique. Because the straps on her dress limited the surface area on which she could stick her nametag - and because she didn't want to stick the adhesive on her collar bone - she tore the nametag in half. It fit perfectly on her strap without damaging the clothes or her skin! 10) How do organizations approach nametags? Some organizations have employees, members, guests and other people coming in and out all the time. In order to avoid alienating some of those people, the organization must first make a decision: either EVERYBODY wears nametags, or NOBODY wears nametags. Unfortunately, there will always be people who refuse to wear nametags. The only solution is (if you decide to implement nametags for everybody) is to make it expressly written externally (signage) or internally (handbook) so people will adhere to the rule. Nobody should be “too cool” to wear a nametag. Another concern is the nametag text's potential to segregate members based on position. I think it can go both ways. For example, I am a member of the National Speakers Association. We recently had our National Convention during which each member was assigned a custom nametag based on years of experience, membership, if a guest, etc. To my surprise, people were actual! ly MORE willing to encourage team building because of these designations. I couldn't count how many of the veteran speakers who have been in the business longer than I have been alive came up to me and said, "So Scott, this is your first convention, huh? How do you like it so far?" On the other hand, if "isolation by way of nametagging" is a possible threat, I would suggest having the exact same type of nametag worn by all people, regardless of volunteer/member/paid employee status. 11) Should you KISS your nametag? Yes. Not literally, of course. By KISS I mean "Keep It Simple Stupid." Recently an audience member asked me, "Why don't put your last name, company, position, etc. on your nametag? Don't you want people to know that information?" Well, yes and no. We all want people to know who we are, what we do and how we can help them. But it's more effective if you tell them as a response to an open ended question such as, "Tell me about the work you do." So when you use your nametag as a conversation starter (if you have the chance to create it yourself), design it in a simple way that sets you up with an opportunity to share the value you give. 12) Is there really a condition called Nametag Deficiency Syndrome? You better believe it. Over a half of a million people suffer every year from Emblema Nomenpenia, more commonly known as Nametag Deficiency Syndrome (NDS). This debilitating condition has run rampant through the American business community for many decades - experts say - although only recently has it been classified. Symptoms: You may experience localized font shrinkage, inflammation of the company logo, noticeable eye irritation due to cluttered texts, absence of upper-chest nametag placement and mild conversational uncertainty and frustration. Possible Side Effects: Beware of sudden, sever attacks of name-forgetting, possible networking anxiety, unapproachable behavior, missed opportunities to make new friends or business contacts, feelings of annoyance due to the inability to say hello to a new member or employee whose name you can’t read because their nametag is turned backwards. 13) Who makes the best casual, handwrite nametags? After six years of wearing a nametag all day, every day - through the rain, hail, sleet and snow - there is absolutely nobody better than Maco (of Wilson Jones). They have the highest paper quality, most vivid color and strongest adhesive power, and only cost about $3.39 per 100. LET ME ASK YA THIS... What are your biggest nametag pet peeves? LET ME SUGGEST THIS... Email them to me and I'll post your thoughts on my blog!
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