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    What Clients Want
    The following list cannot - and doesn't intend to - be a complete list because the spectrum of products and suppliers is just too broad, however, it can assist in serving 'OUR clients' better and avoid to be exchangeable as a supplier.Yet we must not forget that nowadays the competition is just an 'email/a mouse click' away - even if it is on the other end of the world. The clients will choose him, if he is in a position to SERVE THEIR NEEDS better than us - just around the corner.* 1. GeneralOur client does not live in a vacuum, but has to satisfy in-turn the needs of HIS CLIENTS - otherwise again the compe
    ilar things that work for them to your business.

    Subscribe to their mailing list. Visit their premises. Talk to their staff. Talk to their customers. Read their ads (or notice that they don't advertise). Network with them.

    You can learn just as much from non-competing businesses too. So why not set up a support / learning group or see if a successful entrepreneur would be able to mentor you.

    #3. Have A BIG Goal

    Big goals, by definition, should be easier to hit than small goals. So don't think small - think big.

    After nearly 8 years in business I still like to set regular, big, 90 day goals. I call these goals SHAGs - Short Hairy Audacious Goals.

    Too many businesses focus on surviving. They think in terms of wha

    5 Big Questions to Ask Yourself: Do I Need Career Change?
    Enthused with your daily routine of work? Since “what we do” is wrapped up so compactly with “who we are” it is a natural starting point to look at our vocations for hints on what we need to address in our lives. When you answer these 5 simple questions for yourself, you can determine if you would benefit from working with a career coach.Do you feel passion for your job, your work, and your “part” in the “department”?A feeling of zest and enjoyment is not just for a few people. You’ve seen them in your workplace—always smiling, walking quickly, and happy to be doing their job. Does this describe you or are you living for break
    Business startup and failure rates are scary...

    In The USA...

    - Every Year Over 1 Million People Start A Business

    - By The End Of The First Year 40% Of Them Will Be Out Of Business

    - Within 5 Years More Than 80% (800,000) Of These Businesses Will Have Failed

    (Source: The eMyth Revisited, Michal E Gerber, US Department of Commerce)

    In The UK...

    - 2003 Saw 423,100 New Businesses In England & Wales Startup

    - Over Half of All New Firms Fail In The First 3 Years

    - At Least 211,550 Of These Businesses Will Have Failed Before The End Of 2006

    (Source: Barclays SME Market Research Team England & Wales Statistics Based On Business Current Account Customers)

    Unfortunately more and more people are being encouraged to go it alone by government agencies and banks while being given out-dated advice that doesn't actually work.

    The advisors in these organisations typically have experience in larger production / manufacturing / financial businesses and share marketing advice that really doesn't work for the majority of small service-based businesses today.

    Their text-book marketing principles simply do not translate to businesses with limited money to invest in advertising, direct mail and telesales.

    In many cases these advisors are telling people how to run a business even though they're actually working for a bank or government agency themselves. They have no real experience spending their own money to grow a business.

    Survival and inevitable success means being lean, mean and focused on getting a genuine result (in the form of profit) from the time and money you invest.

    So here are 5 tips you can use to take the power back and begin "fail proofing" your growing business today.

    #1. Question "Experts" Thoroughly

    Be wary of government funded trainers and / or advisors put forward by banks.

    These people, in many cases, don't have a clue what its like to run and grow their own business. Make it your job to "suss them out" before taking anything they tell you too seriously.

    Some questions that I like...

    What's your experience of starting and running a small business?

    Have you actually spent your own money trying to make a business work?

    What mistakes have you made? What lessons can I learn from your experience?

    Will this advice / support / idea cost me money or make me money?

    Who really benefits when I take the course of action you're recommending?

    #2. Model Excellent Businesses

    Now by this I don't mean simply copy random things they do.

    Just because the boss of a successful firm like yours drives a brand-new Bentley it doesn't mean you should rush out and buy one too. That won't guarantee success.

    You're looking to find the things that she did in order to afford the Bentley in the first place.

    So find out as much about their processes and systems as you can and then look for evidence to support applying similar things that work for them to your business.

    Subscribe to their mailing list. Visit their premises. Talk to their staff. Talk to their customers. Read their ads (or notice that they don't advertise). Network with them.

    You can learn just as much from non-competing businesses too. So why not set up a support / learning group or see if a successful entrepreneur would be able to mentor you.

    #3. Have A BIG Goal

    Big goals, by definition, should be easier to hit than small goals. So don't think small - think big.

    After nearly 8 years in business I still like to set regular, big, 90 day goals. I call these goals SHAGs - Short Hairy Audacious Goals.

    Too many businesses focus on surviving. They think in terms of what

    Getting and Keeping Good People
    As the competition for talented people picks up, forward thinking managers need to assess how they are positioned to keep their good people and attract some more.Get the basics right People who have choices, and good people normally do, look for certain features in their employer. It continues to amaze us as we visit different businesses how little attention is paid to some of the basics in the work place.Why would someone put up with poor pay, disinterested management, run down physical surroundings, poor equipment and sub standard recreation facilities (and by this we mean something as basic as a lunch room and tea and co
    nd more people are being encouraged to go it alone by government agencies and banks while being given out-dated advice that doesn't actually work.

    The advisors in these organisations typically have experience in larger production / manufacturing / financial businesses and share marketing advice that really doesn't work for the majority of small service-based businesses today.

    Their text-book marketing principles simply do not translate to businesses with limited money to invest in advertising, direct mail and telesales.

    In many cases these advisors are telling people how to run a business even though they're actually working for a bank or government agency themselves. They have no real experience spending their own money to grow a business.

    Survival and inevitable success means being lean, mean and focused on getting a genuine result (in the form of profit) from the time and money you invest.

    So here are 5 tips you can use to take the power back and begin "fail proofing" your growing business today.

    #1. Question "Experts" Thoroughly

    Be wary of government funded trainers and / or advisors put forward by banks.

    These people, in many cases, don't have a clue what its like to run and grow their own business. Make it your job to "suss them out" before taking anything they tell you too seriously.

    Some questions that I like...

    What's your experience of starting and running a small business?

    Have you actually spent your own money trying to make a business work?

    What mistakes have you made? What lessons can I learn from your experience?

    Will this advice / support / idea cost me money or make me money?

    Who really benefits when I take the course of action you're recommending?

    #2. Model Excellent Businesses

    Now by this I don't mean simply copy random things they do.

    Just because the boss of a successful firm like yours drives a brand-new Bentley it doesn't mean you should rush out and buy one too. That won't guarantee success.

    You're looking to find the things that she did in order to afford the Bentley in the first place.

    So find out as much about their processes and systems as you can and then look for evidence to support applying similar things that work for them to your business.

    Subscribe to their mailing list. Visit their premises. Talk to their staff. Talk to their customers. Read their ads (or notice that they don't advertise). Network with them.

    You can learn just as much from non-competing businesses too. So why not set up a support / learning group or see if a successful entrepreneur would be able to mentor you.

    #3. Have A BIG Goal

    Big goals, by definition, should be easier to hit than small goals. So don't think small - think big.

    After nearly 8 years in business I still like to set regular, big, 90 day goals. I call these goals SHAGs - Short Hairy Audacious Goals.

    Too many businesses focus on surviving. They think in terms of wha

    Getting Started as an Interim Manager
    First and foremost, don't rely totally on interim providers to find your first assignment. Interim management providers tend to use a 'trusted'number of interim managers who they know will represent their company in a professional manner. By all means register with companies like ours but you must also go on the self-promotion offensive at the same time.Start by making up a list of companies and people you have worked with over your career. If you are lucky you might have 100+ names of people who may have an interest in your skills and experience. Contact these people by telephone or by a well constructed letter.Explain what you ca
    business.

    Survival and inevitable success means being lean, mean and focused on getting a genuine result (in the form of profit) from the time and money you invest.

    So here are 5 tips you can use to take the power back and begin "fail proofing" your growing business today.

    #1. Question "Experts" Thoroughly

    Be wary of government funded trainers and / or advisors put forward by banks.

    These people, in many cases, don't have a clue what its like to run and grow their own business. Make it your job to "suss them out" before taking anything they tell you too seriously.

    Some questions that I like...

    What's your experience of starting and running a small business?

    Have you actually spent your own money trying to make a business work?

    What mistakes have you made? What lessons can I learn from your experience?

    Will this advice / support / idea cost me money or make me money?

    Who really benefits when I take the course of action you're recommending?

    #2. Model Excellent Businesses

    Now by this I don't mean simply copy random things they do.

    Just because the boss of a successful firm like yours drives a brand-new Bentley it doesn't mean you should rush out and buy one too. That won't guarantee success.

    You're looking to find the things that she did in order to afford the Bentley in the first place.

    So find out as much about their processes and systems as you can and then look for evidence to support applying similar things that work for them to your business.

    Subscribe to their mailing list. Visit their premises. Talk to their staff. Talk to their customers. Read their ads (or notice that they don't advertise). Network with them.

    You can learn just as much from non-competing businesses too. So why not set up a support / learning group or see if a successful entrepreneur would be able to mentor you.

    #3. Have A BIG Goal

    Big goals, by definition, should be easier to hit than small goals. So don't think small - think big.

    After nearly 8 years in business I still like to set regular, big, 90 day goals. I call these goals SHAGs - Short Hairy Audacious Goals.

    Too many businesses focus on surviving. They think in terms of wha

    Marketing To Make Your Message Stick: Ad Specialty Item – What Works And What Doesn't
    This is the second article in the series: Marketing to make your message stick:In the first article, we discussed promoting your company through branding and message. One of the ways to make your message stick is through the use of the ad specialty item.An ad specialty item needs to be useful, durable, and visible.Useful, because if it isn’t useful, what happens to your item? It goes in the trash.Durable - so it won’t wear out the first time it gets used and end up where? In the trash.Visible - if you are going to spend good money o
    g to make a business work?

    What mistakes have you made? What lessons can I learn from your experience?

    Will this advice / support / idea cost me money or make me money?

    Who really benefits when I take the course of action you're recommending?

    #2. Model Excellent Businesses

    Now by this I don't mean simply copy random things they do.

    Just because the boss of a successful firm like yours drives a brand-new Bentley it doesn't mean you should rush out and buy one too. That won't guarantee success.

    You're looking to find the things that she did in order to afford the Bentley in the first place.

    So find out as much about their processes and systems as you can and then look for evidence to support applying similar things that work for them to your business.

    Subscribe to their mailing list. Visit their premises. Talk to their staff. Talk to their customers. Read their ads (or notice that they don't advertise). Network with them.

    You can learn just as much from non-competing businesses too. So why not set up a support / learning group or see if a successful entrepreneur would be able to mentor you.

    #3. Have A BIG Goal

    Big goals, by definition, should be easier to hit than small goals. So don't think small - think big.

    After nearly 8 years in business I still like to set regular, big, 90 day goals. I call these goals SHAGs - Short Hairy Audacious Goals.

    Too many businesses focus on surviving. They think in terms of wha

    Survivor and the Staying Power of Reality TV
    Survivor is the grandfather of all reality series. This is undeniable. Survivor was the instigator in what can now be considered TV's reality era. What I don't understand is how Survivor doesn't receive its just due. It deserves far more critical credit than it has received. Why is this? Why is this gem of a TV show being taken for granted?Along with "Who Wants to Be a Millionaire", Survivor was the origin of the reality TV boom that has resulted in the creation of everything from "The Osbourne's" to "The Simple Life" to "The Apprentice". This is an undeniable fact. Survivor, however, has remained on the air, remained popular, while so ma
    ilar things that work for them to your business.

    Subscribe to their mailing list. Visit their premises. Talk to their staff. Talk to their customers. Read their ads (or notice that they don't advertise). Network with them.

    You can learn just as much from non-competing businesses too. So why not set up a support / learning group or see if a successful entrepreneur would be able to mentor you.

    #3. Have A BIG Goal

    Big goals, by definition, should be easier to hit than small goals. So don't think small - think big.

    After nearly 8 years in business I still like to set regular, big, 90 day goals. I call these goals SHAGs - Short Hairy Audacious Goals.

    Too many businesses focus on surviving. They think in terms of what they don't want. They miss the opportunity to really succeed and then get what they were desperately trying to avoid - failure!

    Focusing on what you don't want really doesn't work. If you don't want to fail you should focus on succeeding in a big way.

    #4. Improve Constantly

    Have goals and set targets. Know what outcomes you want and quantify them where possible.

    Then work towards your goals using the following cycle...

    1. Implement (Do Something) 2. Measure (Test & Review) 3. Improve (Learn & Adjust)

    As my friend and firewalk trainer Sanjay Shah says, if you simply improve by 1 percent a day, you'll have improved 300 percent (allowing for holidays) in a year!

    #5. Don't Follow The Crowd

    Look, we both know most businesses fail so don't do what most other businesses do or you'll get the same results.

    Don't just advertise because every other business seems to advertise. Make sure advertising will make you money.

    Don't just do telesales because that happens to be the service your local Chamber of Commerce is selling.

    Don't measure turnover when profit and cashflow is usually more important.

    Don't take on staff just because other businesses believe more people equals growth. More people often just means less profit!

    Don't do the same thing, in the same way, to the same people as every other business like yours.

    Do something different!

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