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    Understanding Workplace Violence and What You Can Do
    Women face a greater likelihood of encountering workplace violence than men.Workplace violence victim: Anyone who has been injured, harmed, or who has suffered in some way due to acts of another while on the job or due to job related factors.Victims are not only those who are the direct targets of a violent act. They may also be those who innocently witness the act. For example, someone who witnesses a verbal or physical attack on a co-worker may suffer emotionally, mentally or physically as a result of what they saw. Victims may also be the unfortunate innocent person who is just at the wrong place at the wrong time.Types of violence: Among the types of violent acts committed in the workplace, the following are the most common:HittingSqueezingPinchingScratchingTwisting of limbsBitingShootingStabbingStalkingProperty damageRapeThese are very traumatic experiences for the victims. According to the National Institute for Occupational Safety and Health, the above listed incidents resulted in victims taking 3-30 days off of work. The violent episode impacts virtually every aspect of the victim’s life. Because of the far-reaching effect on every aspect of the workplace, the problem must not be taken lightly. Domestic disputes are increasingly becoming a factor in workplace violence because the partner is easy to locate at work… Domestic Violence and Other Factors Domestic disputes have become an important factor in workplace violence incidents. An angry spouse or significant other may come to the workplace because h
    tionships open and honest. You’ll find that fewer people will try to take advantage of you when they trust you are not trying to take advantage of them.

    Nobody actually falls down elevator shafts. But you may want to consider pushing parts of your business over the edge. Soap operas are king when it comes to character turnover – if they are unpopular or the story line isn’t going anywhere, there never seems to be a lack of creative ways to kill them off. Take a look at your business and see if there are any aspects of it that may need to be “taken care of,” as it were. Cutting down costs by cutting out baggage could do wonders with regards to your bottom line.

    The SoapNet channel is now in more than 40 million homes. If you play your cards right, your business could be too.


    Nick Smith

    Just How Important is a Job Title Description
    A lot of things in our lives depend on our jobs or careers. We all have to do a daily chore for five or six days a week and 8 hours a day. We then rightfully get a regular sum of money as our income after working hard for one or two weeks. Our incomes allow us to survive in this modern-day world. This pretty much sums up the basic job or work process.However, a job title description is often not as clear. Even if your job description says "Video Store Sales Clerk," you may be asked to do a lot of other things apart from this particular task. You will be responsible for a number of other chores other than renting out DVDs and videos. I should know because I have been doing this for five years.I also worked as a Chinese food delivery guy back when I was just seventeen years old. I know that it wasn't the greatest job in the world, but I was earning $350 a week. That wasn't bad considering that I was still living at home. Anyway, my manager suddenly asked me to clean the restaurant bathroom one day. I reacted with a chuckle because I was sure that he as just joking. I mean, that's not my job title description because I’m the delivery guy. Since I’m a delivery guy, I’m supposed to deliver food to customers at their homes and businesses.However, my manger told me that he was serious about his request. He informed me that a mere job title description does not fully entail every aspect of the job. This is when I said I'd rather quit. Anyway, the job wasn't that crucial or necessary since I’m only 17. I made up my mind that I wasn't cleaning any bathrooms since it was not included in my job title description.Now, this was a problem for my manager. He cou
    Whether you want to admit it or not, soap operas may hold the key to your home business success. This article includes a few home and small business principles I learned while watching SoapNet.

    Be really, really good looking. I don’t know if you’ve had this experience, but every time I turn on SoapNet I feel overweight, ugly, and hopelessly average. There is no way I could ever compete with the collection of beauties, male and female, that the soap operas have assembled. But before you go out and buy a Bow Flex and dye your hair blonde, remember that I’m talking about your home business in this article. Just because you are running your business out of your home on a low budget does not mean it has to look like you are running your business out of your home on a low budget. Invest a little bit of money into getting a professional logo and stationary. If you own a website and cannot afford a professional web designer, take courses at your local college. Presenting your business professionally can open up doors you may believe are closed to you.

    Give them something to talk about. If soap operas do nothing else well, they create scandals that have people talking for days. It is a TV show for crying out loud! Can you imagine what kind of publicity you could bring to your business if you gave people something to talk about the way the soaps do? I’m not suggesting doing anything illegal or scandalous. But make sure your business does something that people would be willing to talk about. What do you differently than your competitors? How can you turn that idiosyncrasy into positive publicity? What good causes are related to your area of business? Is there some kind of event you could sponsor that would make the evening news and benefit a worthy cause at the same time? People like SoapNet because it is a lot more exciting than there own lives. Give people something exciting to talk about, and I guarantee they will.

    Be the good guy. In the days of silent films, the audience used to cheer when the hero first appeared on screen, and they would boo and hiss each time the villain showed up. Earn your clients’ and customers’ applause by being the good guy. We have all had dealings with people we don’t trust or who were extremely difficult to work with. Ask yourself, Are you the shifty-eyed gravedigger American housewives everywhere hate to see on television? Or are you the honest, wholesome doctor moms would love to have their daughters marry? Conducting your business in a way that earns peoples’ trust will go a long way in creating word-of-mouth referrals and sincere praise for your company. Remember, like so many SoapNet actors and actresses, your business can get type-cast very easily. Make sure you are cast as a hero and you can’t go wrong.

    Keep it simple. There is an entire channel, SoapNet, dedicated to explaining who is sleeping with whom, what happened when, and who is whose father. Plot twists and messed-up family trees may work well for soap operas, but people place a premium on simplicity when it comes to business. This does not mean that you have to dumb down everything you do, or stop offering complicated or intellectual services. It means the way you present your business is honest – what they see is what they get (see the first tip above). Do not sign a new client only to later surprise them with hidden fees or contract loopholes that will strain your relationship. This tip has everything to do with creating a relationship that is honest and transparent. Perhaps your business is built around something that you know that other people don’t. Do not put yourself out of business by giving away all your secrets. But keep your client or customer relationships open and honest. You’ll find that fewer people will try to take advantage of you when they trust you are not trying to take advantage of them.

    Nobody actually falls down elevator shafts. But you may want to consider pushing parts of your business over the edge. Soap operas are king when it comes to character turnover – if they are unpopular or the story line isn’t going anywhere, there never seems to be a lack of creative ways to kill them off. Take a look at your business and see if there are any aspects of it that may need to be “taken care of,” as it were. Cutting down costs by cutting out baggage could do wonders with regards to your bottom line.

    The SoapNet channel is now in more than 40 million homes. If you play your cards right, your business could be too.


    Nick Smith

    Should Salaries and Incentives be linked with Performance?
    When the spiritual teacher and his disciples began their evening meditation, the cat who lived in the monastery made such noise that it distracted them. So the teacher ordered that the cat be tied up during the evening practice. Years later, when the teacher died, the cat continued to be tied up during the meditation session. And when the cat eventually died, another cat was brought to the monastery and tied up. Centuries later, learned descendants of the spiritual teacher wrote scholarly treatises about the religious significance of tying up a cat for meditation practice.The traditional view in organizations has always been to link Salaries and incentives to Performance. And I wanted to question this tradition. Every good company in this world has a performance evaluation (P.E.) system. Salaries are linked to this P.E. . Even incentives such as extra training, monetary bonuses, freebies are given to the best performers. Joel Spolsky confirmed my theory that P.E. should not be conducted.In April,2000 Joel wrote a beautiful article - Incentive Pay Considered Harmful. I visit Joel's site, joelonsoftware.com, regularly and love reading his articles. These are the main points highlighted in this wonderful article -Treating your rocket scientist employees as if they were still in kindergarten is not an isolated phenomenon. Almost every company has some kind of incentive program that is insulting and demeaning. Most Performance review programs are copied from a Dilbertesque management book where the first stage is an "anonymous" upward reviews, followed by optional "self-evaluation" forms. Finally there is a numerical score, in lots of non-scalar catego
    r, take courses at your local college. Presenting your business professionally can open up doors you may believe are closed to you.

    Give them something to talk about. If soap operas do nothing else well, they create scandals that have people talking for days. It is a TV show for crying out loud! Can you imagine what kind of publicity you could bring to your business if you gave people something to talk about the way the soaps do? I’m not suggesting doing anything illegal or scandalous. But make sure your business does something that people would be willing to talk about. What do you differently than your competitors? How can you turn that idiosyncrasy into positive publicity? What good causes are related to your area of business? Is there some kind of event you could sponsor that would make the evening news and benefit a worthy cause at the same time? People like SoapNet because it is a lot more exciting than there own lives. Give people something exciting to talk about, and I guarantee they will.

    Be the good guy. In the days of silent films, the audience used to cheer when the hero first appeared on screen, and they would boo and hiss each time the villain showed up. Earn your clients’ and customers’ applause by being the good guy. We have all had dealings with people we don’t trust or who were extremely difficult to work with. Ask yourself, Are you the shifty-eyed gravedigger American housewives everywhere hate to see on television? Or are you the honest, wholesome doctor moms would love to have their daughters marry? Conducting your business in a way that earns peoples’ trust will go a long way in creating word-of-mouth referrals and sincere praise for your company. Remember, like so many SoapNet actors and actresses, your business can get type-cast very easily. Make sure you are cast as a hero and you can’t go wrong.

    Keep it simple. There is an entire channel, SoapNet, dedicated to explaining who is sleeping with whom, what happened when, and who is whose father. Plot twists and messed-up family trees may work well for soap operas, but people place a premium on simplicity when it comes to business. This does not mean that you have to dumb down everything you do, or stop offering complicated or intellectual services. It means the way you present your business is honest – what they see is what they get (see the first tip above). Do not sign a new client only to later surprise them with hidden fees or contract loopholes that will strain your relationship. This tip has everything to do with creating a relationship that is honest and transparent. Perhaps your business is built around something that you know that other people don’t. Do not put yourself out of business by giving away all your secrets. But keep your client or customer relationships open and honest. You’ll find that fewer people will try to take advantage of you when they trust you are not trying to take advantage of them.

    Nobody actually falls down elevator shafts. But you may want to consider pushing parts of your business over the edge. Soap operas are king when it comes to character turnover – if they are unpopular or the story line isn’t going anywhere, there never seems to be a lack of creative ways to kill them off. Take a look at your business and see if there are any aspects of it that may need to be “taken care of,” as it were. Cutting down costs by cutting out baggage could do wonders with regards to your bottom line.

    The SoapNet channel is now in more than 40 million homes. If you play your cards right, your business could be too.


    Nick Smith

    Ceramic and Pottery Defects 4: Defects Generated During Drying Operations
    Drying operations relate to plastic forming operations and casting operations. Forced drying in controlled driers expedites production and guarantees continual controlled production flow.Driers are usually built into automatic casting machines and roll forming machines. The drier is often designed to accommodate the different stages of drying. Airflow is adjustable throughout the drier.When a piece of ceramic ware is first formed, the particles are separated by a water layer which can be easily and safely removed. For that reason, excessive heat can be supplied at this stage of drying.Once the particles touch, the process becomes diffusion controlled and the water molecules must move slowly through the body matrix.Finally, the last tightly held water must be removed.These last two steps require careful heat and humidity control in the drier. Airflow must be controlled locally. See Ceramics: Industrial Processing and Testing by John T. Jones and M. F. Berard.For automatic plastic forming operations incorporating built-in driers, the slip must be controlled as to particle size, specific gravity, and viscosity. The slip must be in the flocculated state during filter pressing and subsequent operations. If not controlled, the ware may not dry properly after forming and the operations can be drastically slowed down. Drier losses due to cracking or distortion can be dramatic. Airflow control by adjustable jets can eliminate losses.Drying of cast ware is less critical except for automatic casting machines. Slip control is again the most important function to prevent loss.See the reference for more information on the dry
    own lives. Give people something exciting to talk about, and I guarantee they will.

    Be the good guy. In the days of silent films, the audience used to cheer when the hero first appeared on screen, and they would boo and hiss each time the villain showed up. Earn your clients’ and customers’ applause by being the good guy. We have all had dealings with people we don’t trust or who were extremely difficult to work with. Ask yourself, Are you the shifty-eyed gravedigger American housewives everywhere hate to see on television? Or are you the honest, wholesome doctor moms would love to have their daughters marry? Conducting your business in a way that earns peoples’ trust will go a long way in creating word-of-mouth referrals and sincere praise for your company. Remember, like so many SoapNet actors and actresses, your business can get type-cast very easily. Make sure you are cast as a hero and you can’t go wrong.

    Keep it simple. There is an entire channel, SoapNet, dedicated to explaining who is sleeping with whom, what happened when, and who is whose father. Plot twists and messed-up family trees may work well for soap operas, but people place a premium on simplicity when it comes to business. This does not mean that you have to dumb down everything you do, or stop offering complicated or intellectual services. It means the way you present your business is honest – what they see is what they get (see the first tip above). Do not sign a new client only to later surprise them with hidden fees or contract loopholes that will strain your relationship. This tip has everything to do with creating a relationship that is honest and transparent. Perhaps your business is built around something that you know that other people don’t. Do not put yourself out of business by giving away all your secrets. But keep your client or customer relationships open and honest. You’ll find that fewer people will try to take advantage of you when they trust you are not trying to take advantage of them.

    Nobody actually falls down elevator shafts. But you may want to consider pushing parts of your business over the edge. Soap operas are king when it comes to character turnover – if they are unpopular or the story line isn’t going anywhere, there never seems to be a lack of creative ways to kill them off. Take a look at your business and see if there are any aspects of it that may need to be “taken care of,” as it were. Cutting down costs by cutting out baggage could do wonders with regards to your bottom line.

    The SoapNet channel is now in more than 40 million homes. If you play your cards right, your business could be too.


    Nick Smith

    Managing Change
    All the talk today is about managing change in organizations. Leaders talk about it like it is really something one can ‘manage’. Everywhere I go I see consulting practices with change leaders and much of what comes out the other end, is only slightly better than the snake oil salesmen of time gone by. So what is up with managing change?The first thing to realize is that you cannot manage change you can only preferably lead or manage people. There is no such thing as organizational change, there is only people change. Organizations are large groups of people, yes organized in a particular way to accomplish a particular task, but they are still people. Right here is where most organizations, especially large ones, stumble when it comes to change.Imagine with me you are looking straight at an iceberg, a huge iceberg. If you could look straight at it you’d see a small tip on top, above the water and a huge bottom, probably at least three to four times the size of what is floating above the water. Imagine this is your organization, it look a little like an org chart doesn’t it? What if we laid an organization chart over top of what you see of the iceberg?If you did you’d see the CEO at the top sticking out of the water and his Lieutenants, the senior team as they say, sitting right out there with him. Under them around water level is where you start dropping in to middle management, according to the experts, the scourge of change management. Stick with me now and keep looking at the iceberg with the org chart overlay. Under the water level is everyone else in the organization.The problem in today’s organizations is the gap that exists between the CEO
    p>Keep it simple. There is an entire channel, SoapNet, dedicated to explaining who is sleeping with whom, what happened when, and who is whose father. Plot twists and messed-up family trees may work well for soap operas, but people place a premium on simplicity when it comes to business. This does not mean that you have to dumb down everything you do, or stop offering complicated or intellectual services. It means the way you present your business is honest – what they see is what they get (see the first tip above). Do not sign a new client only to later surprise them with hidden fees or contract loopholes that will strain your relationship. This tip has everything to do with creating a relationship that is honest and transparent. Perhaps your business is built around something that you know that other people don’t. Do not put yourself out of business by giving away all your secrets. But keep your client or customer relationships open and honest. You’ll find that fewer people will try to take advantage of you when they trust you are not trying to take advantage of them.

    Nobody actually falls down elevator shafts. But you may want to consider pushing parts of your business over the edge. Soap operas are king when it comes to character turnover – if they are unpopular or the story line isn’t going anywhere, there never seems to be a lack of creative ways to kill them off. Take a look at your business and see if there are any aspects of it that may need to be “taken care of,” as it were. Cutting down costs by cutting out baggage could do wonders with regards to your bottom line.

    The SoapNet channel is now in more than 40 million homes. If you play your cards right, your business could be too.


    Nick Smith

    Stop Hiding Behind Company Policy
    Does your company have ‘company policy’? You know, the policy that lets you say, “I’m sorry ma’am, we don’t offer refunds, exchanges only”? Or the policy that lets you say, “Here at ABC Bank, we only have teller services until 3:00 pm daily”? Or the policy that says “Check-out time is 1:00 pm – later check-out will be charged accordingly”?When your company was new, someone (maybe even you) said, “We need some guidelines about what we will and will not do for our customers. Let’s make those guidelines so that our customers don’t take advantage of us. And let’s call those guidelines Company Policy – that way, there’ll be no mistake about how serious we are about maintaining our integrity!”Well, I have a really good suggestion for you. Take your company manual, find the pages that cover ‘company policy’, rip them out of your manual and throw them away. Then you’ll be able to start looking after your customers with common sense and doing what’s best for them, rather than doing what’s most convenient for you and showing common distrust (both of your own staff and of your customers).The company where I previously worked, like all airlines, had company policy. One part of that policy was based on a hugely important safety factor. With any airline, you can only carry on as much baggage as can be safely stowed away, so if there’s turbulence (or worse), the carry-on baggage won’t harm you or other passengers, or block your way out of the aircraft if you have to evacuate. This policy is not for the convenience of the airline, but for the safety of their passengers. And so, you would think that this policy would be pretty rigid, right? Well, listen to my story and
    tionships open and honest. You’ll find that fewer people will try to take advantage of you when they trust you are not trying to take advantage of them.

    Nobody actually falls down elevator shafts. But you may want to consider pushing parts of your business over the edge. Soap operas are king when it comes to character turnover – if they are unpopular or the story line isn’t going anywhere, there never seems to be a lack of creative ways to kill them off. Take a look at your business and see if there are any aspects of it that may need to be “taken care of,” as it were. Cutting down costs by cutting out baggage could do wonders with regards to your bottom line.

    The SoapNet channel is now in more than 40 million homes. If you play your cards right, your business could be too.


    Nick Smith is a client account specialist with 10x Marketing – More Visitors. More Buyers. More Revenue. To find out how to get SoapNet on your television, check out I-Satellite.

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