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    Nice Work! Well Done! Keep It Up!
    I like to (quickly) thank those who give me good service, and (gently) critique those who don’t.Here’s an easy and effective way to do it.I designed and then printed 500,000 laminated, full-color, wallet-sized cards that say: ‘GOOD JOB! Nice work! Well done! Keep it up!’ on one side, and ‘CHEER UP! A smile costs you nothing, but brightens up everything!’ on the other.There’s a big, bright yellow sun on the ‘Good Job!’ side, and a smaller timid sun peeking out from behind dark clouds on the ‘Cheer Up!’ side.I took these cards on a recent trip and gave them to immigration officers, taxi drivers, airline cabin crew, room service staff and others. The impact was amazing! Eyes lit up and smiles appeared. Even those who did no
    ve it ONE try and if it fails we go home. I don’t know of successful business people or successful marketing campaigns that take that approach. Instead of giving it this one shot and then not doing anything after that, create a process for creating, promoting, testing and measuring continual viral marketing efforts.

    9. Failing to test and track the results

    To be successful you need to experiment with different titles for the article or e-book; test different ethical bribes; try different promotional methods; approach different list owners. Find all of the elements that can be tested in your project, test various combinations and measure the results.

    10. Not recognizing it is different from word-of-mouth marketing

    I fell in love with word-of-mouth marketing early in my consulting career. After 10 years of consulting I analyzed every project I’d worked on, every client I’d worked for and wrote down the source. To my shock, 95% of all of them came from word-of-mouth. The good news was it was cheap (free). The bad news it was unp

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    The chief advantage of being a member of a cash back portal is of course the cash back deals you get upon every purchase. A cash back portal, however, can not be chosen as the favourite solely on the basis of the cash back it offers. There are other factors to consider as well. Some of the other benefits you should look for are:Number of retailers listed:The greater the numbers of retailers listed on a cash back site, the greater are the chances of finding all your favourite products on it. Before you choose your favourite cash back site, therefore, check how many retailers are actually listed on it.Payment methods: This is another thing you should consider before signing up with a cash back site. While in
    1. Failing to understand how to make a marketing piece “viral”

    Often people create what they call a viral marketing piece when it is nothing more than a brochure and an advertisement. It is way too self serving. It has no possibility of creating buzz. While there is no guaranteed formula for creating a viral marketing piece, there are many things you can do to increase its effectiveness and its viral nature.

    2. Failing to make it interesting enough to pass along

    Whether or not there are external incentives to encourage the viral spread, if you failed to make the article or e-book interesting enough with high quality content that is useful or entertaining, you couldn’t pay them enough to pass it along. If on the other hand it is very useful, high quality or entertaining, it will get passed along with or without any other incentives.

    3. Failing to provide incentives to encourage people to pass your message along

    While there are many successes where the sender was not rewarded for passing on viral information, it works better if you can provide an incentive. Provide an incentive that you don’t have to pay up front. Instead provide a success incentive. If the desired outcome is met then you give them money, commissions, discounts, extended memberships, additional MP3 recordings, more articles, more eBooks, etc. Whatever incentive you decide to use, make sure it is easy to sign up for and easy to collect.

    4. Failing to provide an incentive for people to respond to your call to action

    The way to sell with a viral marketing piece is to do so at the very end, in the conclusion, in the summary or in the resource box. It doesn’t need to be a hard pitch, just an offer for an ethical bribe that will move them to visit your website, call your 800 number or send an email to get whatever you are offering.

    Experience has shown that the incentive should be related to your product or service. If you are a law firm, don’t offer a chance to win a Corvette or an iPod. Too many unqualified people will sign up and waste your time following up with them. Instead if you are a law firm specializing in Intellectual Property, offer a free e-book on “How you can increase the value of your company with patents and trademarks.”

    5. Failing to effectively promote their viral campaigns

    Because we’ve heard of some success stories where no promotion was needed, it is easy to fall into the trap that yours too will be one of those. I’m not sure what the statistics are but the vast majority of viral marketing requires promotion to make them successful.

    6. Failing to encourage others to pass it along

    There is a wonderful piece of wisdom you should apply to viral marketing – “you have not because you ask not.” Does your viral marketing ask the reader to pass this along to others? This can be done in the resource box with something very simple like, “If you found this useful, please pass it onto others that might be helped by it too.”

    If it is a viral article and you have also it published on your website, have a button or link on the page that says “Send to your friends.” While it is true the “Send to your friends” button won’t make it viral all by itself you never know which “friend” that gets it might decide to promote it to their list of 100,000.

    7. Failing to send out anything less than a blockbuster success

    While it would be nice to repeat viral marketing successes like Blair Witch, Hotmail, Purple Cow or ICQ those are rare occurrences. Just because your idea falls a bit short of phenomenal doesn’t mean it isn’t worth doing. Let’s say you shoot for exponential viral results and only obtain a moderate success, it is still a success. The fact you got free visitors to come to your site is great.

    I love Michael Jordan’s quote when he attempted to go into baseball after his wildly successful basketball career. “I can accept failure, but I can’t accept not trying.” Even if you think it won’t blow away Blair Witch’s success, try it anyway.

    8. Focusing on a single viral piece rather than a viral process

    One thing I’ve noticed in my business career is that we tend to adopt the John Wayne syndrome, go big or go home. We give it ONE try and if it fails we go home. I don’t know of successful business people or successful marketing campaigns that take that approach. Instead of giving it this one shot and then not doing anything after that, create a process for creating, promoting, testing and measuring continual viral marketing efforts.

    9. Failing to test and track the results

    To be successful you need to experiment with different titles for the article or e-book; test different ethical bribes; try different promotional methods; approach different list owners. Find all of the elements that can be tested in your project, test various combinations and measure the results.

    10. Not recognizing it is different from word-of-mouth marketing

    I fell in love with word-of-mouth marketing early in my consulting career. After 10 years of consulting I analyzed every project I’d worked on, every client I’d worked for and wrote down the source. To my shock, 95% of all of them came from word-of-mouth. The good news was it was cheap (free). The bad news it was unpr

    Employment Screening
    Bad hiring decisions can lead to consequences later on. This could be due to false credentials, bad credit, or a hidden criminal record. This can have a bad impact on the company as well as the other employees if the candidate does not seem to be as portrayed at the time of interview or on the resume. Employers these days prefer to screen applicants to avoid such consequences. Applicant screening has proven to be one of the best risk management strategies that can help management provide a safe working environment for all its employees.The applicant is usually told that the job would entitle a pre-employment screening so that applicants who are not being entirely truthful will be more cautious while applying for the job. Also, applicants who
    rks better if you can provide an incentive. Provide an incentive that you don’t have to pay up front. Instead provide a success incentive. If the desired outcome is met then you give them money, commissions, discounts, extended memberships, additional MP3 recordings, more articles, more eBooks, etc. Whatever incentive you decide to use, make sure it is easy to sign up for and easy to collect.

    4. Failing to provide an incentive for people to respond to your call to action

    The way to sell with a viral marketing piece is to do so at the very end, in the conclusion, in the summary or in the resource box. It doesn’t need to be a hard pitch, just an offer for an ethical bribe that will move them to visit your website, call your 800 number or send an email to get whatever you are offering.

    Experience has shown that the incentive should be related to your product or service. If you are a law firm, don’t offer a chance to win a Corvette or an iPod. Too many unqualified people will sign up and waste your time following up with them. Instead if you are a law firm specializing in Intellectual Property, offer a free e-book on “How you can increase the value of your company with patents and trademarks.”

    5. Failing to effectively promote their viral campaigns

    Because we’ve heard of some success stories where no promotion was needed, it is easy to fall into the trap that yours too will be one of those. I’m not sure what the statistics are but the vast majority of viral marketing requires promotion to make them successful.

    6. Failing to encourage others to pass it along

    There is a wonderful piece of wisdom you should apply to viral marketing – “you have not because you ask not.” Does your viral marketing ask the reader to pass this along to others? This can be done in the resource box with something very simple like, “If you found this useful, please pass it onto others that might be helped by it too.”

    If it is a viral article and you have also it published on your website, have a button or link on the page that says “Send to your friends.” While it is true the “Send to your friends” button won’t make it viral all by itself you never know which “friend” that gets it might decide to promote it to their list of 100,000.

    7. Failing to send out anything less than a blockbuster success

    While it would be nice to repeat viral marketing successes like Blair Witch, Hotmail, Purple Cow or ICQ those are rare occurrences. Just because your idea falls a bit short of phenomenal doesn’t mean it isn’t worth doing. Let’s say you shoot for exponential viral results and only obtain a moderate success, it is still a success. The fact you got free visitors to come to your site is great.

    I love Michael Jordan’s quote when he attempted to go into baseball after his wildly successful basketball career. “I can accept failure, but I can’t accept not trying.” Even if you think it won’t blow away Blair Witch’s success, try it anyway.

    8. Focusing on a single viral piece rather than a viral process

    One thing I’ve noticed in my business career is that we tend to adopt the John Wayne syndrome, go big or go home. We give it ONE try and if it fails we go home. I don’t know of successful business people or successful marketing campaigns that take that approach. Instead of giving it this one shot and then not doing anything after that, create a process for creating, promoting, testing and measuring continual viral marketing efforts.

    9. Failing to test and track the results

    To be successful you need to experiment with different titles for the article or e-book; test different ethical bribes; try different promotional methods; approach different list owners. Find all of the elements that can be tested in your project, test various combinations and measure the results.

    10. Not recognizing it is different from word-of-mouth marketing

    I fell in love with word-of-mouth marketing early in my consulting career. After 10 years of consulting I analyzed every project I’d worked on, every client I’d worked for and wrote down the source. To my shock, 95% of all of them came from word-of-mouth. The good news was it was cheap (free). The bad news it was unp

    Into The Limelight
    To stand out in a cluttered world, become a recognized expertThere are millions of small businesses vying for our attention. Yet, because the marketplace is more discriminating and skeptical, it's hard to get noticed. To enjoy the greatest return on your marketing efforts, you need to rise above the crowd. You need an edge over the competition. In short, you need to become slightly famous by establishing an expert reputation.Not so long ago, expertise was equated with the number of years you were in business or the college diploma that hung on your wall. That has changed as people have come to be more interested in results. If you can deliver, people will be interested in you no matter how brief your business experience or how bare yo
    re a law firm specializing in Intellectual Property, offer a free e-book on “How you can increase the value of your company with patents and trademarks.”

    5. Failing to effectively promote their viral campaigns

    Because we’ve heard of some success stories where no promotion was needed, it is easy to fall into the trap that yours too will be one of those. I’m not sure what the statistics are but the vast majority of viral marketing requires promotion to make them successful.

    6. Failing to encourage others to pass it along

    There is a wonderful piece of wisdom you should apply to viral marketing – “you have not because you ask not.” Does your viral marketing ask the reader to pass this along to others? This can be done in the resource box with something very simple like, “If you found this useful, please pass it onto others that might be helped by it too.”

    If it is a viral article and you have also it published on your website, have a button or link on the page that says “Send to your friends.” While it is true the “Send to your friends” button won’t make it viral all by itself you never know which “friend” that gets it might decide to promote it to their list of 100,000.

    7. Failing to send out anything less than a blockbuster success

    While it would be nice to repeat viral marketing successes like Blair Witch, Hotmail, Purple Cow or ICQ those are rare occurrences. Just because your idea falls a bit short of phenomenal doesn’t mean it isn’t worth doing. Let’s say you shoot for exponential viral results and only obtain a moderate success, it is still a success. The fact you got free visitors to come to your site is great.

    I love Michael Jordan’s quote when he attempted to go into baseball after his wildly successful basketball career. “I can accept failure, but I can’t accept not trying.” Even if you think it won’t blow away Blair Witch’s success, try it anyway.

    8. Focusing on a single viral piece rather than a viral process

    One thing I’ve noticed in my business career is that we tend to adopt the John Wayne syndrome, go big or go home. We give it ONE try and if it fails we go home. I don’t know of successful business people or successful marketing campaigns that take that approach. Instead of giving it this one shot and then not doing anything after that, create a process for creating, promoting, testing and measuring continual viral marketing efforts.

    9. Failing to test and track the results

    To be successful you need to experiment with different titles for the article or e-book; test different ethical bribes; try different promotional methods; approach different list owners. Find all of the elements that can be tested in your project, test various combinations and measure the results.

    10. Not recognizing it is different from word-of-mouth marketing

    I fell in love with word-of-mouth marketing early in my consulting career. After 10 years of consulting I analyzed every project I’d worked on, every client I’d worked for and wrote down the source. To my shock, 95% of all of them came from word-of-mouth. The good news was it was cheap (free). The bad news it was unp

    How to Give Better Instructions
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    your friends” button won’t make it viral all by itself you never know which “friend” that gets it might decide to promote it to their list of 100,000.

    7. Failing to send out anything less than a blockbuster success

    While it would be nice to repeat viral marketing successes like Blair Witch, Hotmail, Purple Cow or ICQ those are rare occurrences. Just because your idea falls a bit short of phenomenal doesn’t mean it isn’t worth doing. Let’s say you shoot for exponential viral results and only obtain a moderate success, it is still a success. The fact you got free visitors to come to your site is great.

    I love Michael Jordan’s quote when he attempted to go into baseball after his wildly successful basketball career. “I can accept failure, but I can’t accept not trying.” Even if you think it won’t blow away Blair Witch’s success, try it anyway.

    8. Focusing on a single viral piece rather than a viral process

    One thing I’ve noticed in my business career is that we tend to adopt the John Wayne syndrome, go big or go home. We give it ONE try and if it fails we go home. I don’t know of successful business people or successful marketing campaigns that take that approach. Instead of giving it this one shot and then not doing anything after that, create a process for creating, promoting, testing and measuring continual viral marketing efforts.

    9. Failing to test and track the results

    To be successful you need to experiment with different titles for the article or e-book; test different ethical bribes; try different promotional methods; approach different list owners. Find all of the elements that can be tested in your project, test various combinations and measure the results.

    10. Not recognizing it is different from word-of-mouth marketing

    I fell in love with word-of-mouth marketing early in my consulting career. After 10 years of consulting I analyzed every project I’d worked on, every client I’d worked for and wrote down the source. To my shock, 95% of all of them came from word-of-mouth. The good news was it was cheap (free). The bad news it was unp

    Two Lean Tools You Can Use to Improve Processes at Your Site
    In quality improvement engineering there are many tools. I would like to illustrate a few and show how they can apply to healthcare. I will be using tools taken from Lean Manufacturing, an approach used at Toyota Motor Company for many years now. These tools are easily adaptable with a bit of imagination to healthcare. I am not proposing that all healthcare should blindly adopt Lean as the new “flavor of the month,” but if some of the tools fit your site well, then use them. From my experience, the best progress in quality at a site is in the identification and use of quality improvement tools that can be mastered by the employees of the site. There is no use in being a Jack-of-all-trades and master of none.Two tools that seem to go ha
    ve it ONE try and if it fails we go home. I don’t know of successful business people or successful marketing campaigns that take that approach. Instead of giving it this one shot and then not doing anything after that, create a process for creating, promoting, testing and measuring continual viral marketing efforts.

    9. Failing to test and track the results

    To be successful you need to experiment with different titles for the article or e-book; test different ethical bribes; try different promotional methods; approach different list owners. Find all of the elements that can be tested in your project, test various combinations and measure the results.

    10. Not recognizing it is different from word-of-mouth marketing

    I fell in love with word-of-mouth marketing early in my consulting career. After 10 years of consulting I analyzed every project I’d worked on, every client I’d worked for and wrote down the source. To my shock, 95% of all of them came from word-of-mouth. The good news was it was cheap (free). The bad news it was unpredictable and couldn’t be controlled on-demand like I needed.

    Viral marketing is like word-of-mouth in that one person passes it on to another but typical word-of-mouth comes from one person asking the other if they know how to solve a problem. It is much more reactive than proactive. Viral marketing is proactive. A person who reads a viral article or e-book immediately thinks of 5, 10, 500 or even 1,000 people that should know about this and they send it via email or put it up on their website or post in on their blog. Viral isn’t one person coughing in another person’s face, it is one person coughing in a crowded room causing it to spread like wildfire.

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