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Other Added - How To Show Appreciation To Your Clients Without Breaking Your Budget
Do-It-Yourself Workforce Development - When to Ask for Help
We have become a do-it-yourself obsessed society. You cannot surf past more than five channels on any cable TV provider without some expert showing us how easy it is to remodel our home, landscape our backyard, or prepare a gourmet meal in less than 30 minutes.There are entire sections in bookstores where we can teach ourselves how to design a website, fix our car, or get rich selling real estate. So, we think, why not raise this concept above the personal level and apply
o your clients and customers and see a good return on your investment from increased satisfaction and loyalty.We have become a do-it-yourself obsessed society. You cannot surf past more than five channels on any cable TV provider without some expert showing us how easy it is to remodel our home, landscape our backyard, or prepare a gourmet meal in less than 30 minutes.There are entire sections in bookstores where we can teach ourselves how to design a website, fix our car, or get rich selling real estate. So, we think, why not raise this concept above the personal level and apply
So, what are some of the ways y
Staying in Top Condition to Serve Customers with Excellence
Here is some information to help you stay proactive - to be in control of yourself and your emotions.1. Have a safety valve for your emotions. If you suppress your anger and emotions all the time, you are likely to blow up at the wrong time at the wrong person. Express your anger, frustrations, and emotions to your “safety valve” - friends and family you trust.2. Get plenty of rest. Do not deprive yourself of sleep. If you are overly tired, you are mor
Let’s face it. We know that our clients and customers like to fee appreciated by us. Yet, how many times do we neglect to seize an opportunity to show appreciation to our clients and customers? And how many times do we use the excuse that we do not have money in our budget to do something special for them? What a non-strategic thinking and short-sighted view that thinking presents. What about the life time value of our clients and customers? Your Strategic Thinking Business Coach is letting you know that you do not have to spend a significant amount of money to show appreciation to your clients and customers and see a good return on your investment from increased satisfaction and loyalty.Here is some information to help you stay proactive - to be in control of yourself and your emotions.1. Have a safety valve for your emotions. If you suppress your anger and emotions all the time, you are likely to blow up at the wrong time at the wrong person. Express your anger, frustrations, and emotions to your “safety valve” - friends and family you trust.2. Get plenty of rest. Do not deprive yourself of sleep. If you are overly tired, you are mor
So, what are some of the ways yo
Product Positioning for Enterprise Software and Information Technology Companies
Good marketing positioning is like good lying. No, we’re not suggesting that you lie when creating your company and product positioning. Anything but, in fact. But, it’s remarkable how much the properties of good positioning resemble the properties of a good lie.Like an effective lie, an effective positioning statement should be:1. Believable. A lie that no one believes is rather pointless, isn’t it? Well, the same is true of your company or product’s positio
show appreciation to our clients and customers? And how many times do we use the excuse that we do not have money in our budget to do something special for them? What a non-strategic thinking and short-sighted view that thinking presents. What about the life time value of our clients and customers? Your Strategic Thinking Business Coach is letting you know that you do not have to spend a significant amount of money to show appreciation to your clients and customers and see a good return on your investment from increased satisfaction and loyalty.Good marketing positioning is like good lying. No, we’re not suggesting that you lie when creating your company and product positioning. Anything but, in fact. But, it’s remarkable how much the properties of good positioning resemble the properties of a good lie.Like an effective lie, an effective positioning statement should be:1. Believable. A lie that no one believes is rather pointless, isn’t it? Well, the same is true of your company or product’s positio
So, what are some of the ways y
Avoiding Step 13 by Leveraging a Value Chain Analysis Via Smarter Packaging
When you’re ready to invest your time in developing a solid Value Chain analysis, you want to leverage that time in the most efficient and effective manner. That means looking in the most high-value places in both your company and in your customer’s interaction with your product (service).A good place to start is by discovering complaints from your customer service dept.Imagine you are in the tricycle building business. You sell your trikes partially assembled to
cial for them? What a non-strategic thinking and short-sighted view that thinking presents. What about the life time value of our clients and customers? Your Strategic Thinking Business Coach is letting you know that you do not have to spend a significant amount of money to show appreciation to your clients and customers and see a good return on your investment from increased satisfaction and loyalty.When you’re ready to invest your time in developing a solid Value Chain analysis, you want to leverage that time in the most efficient and effective manner. That means looking in the most high-value places in both your company and in your customer’s interaction with your product (service).A good place to start is by discovering complaints from your customer service dept.Imagine you are in the tricycle building business. You sell your trikes partially assembled to
So, what are some of the ways y
Business Cards Are Great Salesmen For Any Company New Or Established
Business cards are great salesmen for any company new or established. They help you advertise your business to the public.You need to plan your distribution campaign so that you everyone in the area of your premises will know that you are situated there and that you are ready to do business with them. There are endless possibilities when you distribute your cards in the busy areas around you. Think of railway stations or bus stations with people standing around waiting
mers? Your Strategic Thinking Business Coach is letting you know that you do not have to spend a significant amount of money to show appreciation to your clients and customers and see a good return on your investment from increased satisfaction and loyalty.Business cards are great salesmen for any company new or established. They help you advertise your business to the public.You need to plan your distribution campaign so that you everyone in the area of your premises will know that you are situated there and that you are ready to do business with them. There are endless possibilities when you distribute your cards in the busy areas around you. Think of railway stations or bus stations with people standing around waiting
So, what are some of the ways y
Freebies For Your Customers - The How To Guide!
Who wants a free pen with your company’s name on it? I don’t and I doubt many others do. I recently advised a small business that was charging customers $10.00 if they wanted to purchase a t-shirt with the business’s name on it to stop. Sure they sold shirts to about 10% of their members but the profit margin was only $4.00 per shirt.Instead, I advised them that during the initial sign up for each new member the business owner provide a free t-shirt with the business’s nam
o your clients and customers and see a good return on your investment from increased satisfaction and loyalty.Who wants a free pen with your company’s name on it? I don’t and I doubt many others do. I recently advised a small business that was charging customers $10.00 if they wanted to purchase a t-shirt with the business’s name on it to stop. Sure they sold shirts to about 10% of their members but the profit margin was only $4.00 per shirt.Instead, I advised them that during the initial sign up for each new member the business owner provide a free t-shirt with the business’s nam
So, what are some of the ways you can exhibit appreciation to your clients and customers without breaking your budget? Your Strategic Thinking Business Coach offers the following ten (10) positive and proactive actions to do show that appreciation without significant costs.
Positive & Proactive Appreciation Action #1: Say and send a thank you. The more personalized the thank you the better. My most preferred method is a handwritten thank you.
Positive & Proactive Appreciation Action #2: Provide rapid response to complaints. You have an opportunity to turn complaints into compliments and increase the c
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