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  • Other Added - Building Trust in Your Business Relationships - 10 Steps

    Implementing Your Business Plan - Getting Off The Fence And Taking Action
    The day has finally come where you have completed your dreaming and planning and are ready to take the big plunge. It is time to start your business. Your business has a catchy name describing your products or services (at least we hope so), a great location has been found, the pro forma is established, and the money to get started is in the bank. By the way, if you have made it this far then
    agreed principles and standards that everyone works to - sorry, but no exceptions.

  • Challenge the Behaviour - Not the Person
    People make mistakes, do things wrong and need to be told. It's the thing they did, not the person they are. "You're useless", is not a good way to build trust, but, "That wasn't what I would expect of you usually, tell me more about what happened", works better. Innovation Management - Raw brainpower versus experience
    Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance pro
  • There are some simple things you can do with your people to ensure that they start to trust you. As a letter from Mike Emmott of the Chartered Institute of Personnel and Development in the UK says, in April 2005's UK Management Today says:-

    "Our surveys show that only one in four employees trust senior management to look after their interests"

    Is that not appalling? How on earth can businesses develop, survive and above all hang onto their best people if they are seen to be untrustworthy?

    It's horrible.

    There is an article below which talks a little about 'Rapport Building', but to supplement that, here are Ten Steps to help you build trust with your people.

    1. Keep Your Promises
      If you can't keep a promise, then don't make it in the first place - it is a big negative emotion being let down in this way.

    2. Never Tell Lies
      Why would you? And if you have to, it's much, much more about you. Your people will really lose faith in you fast.

    3. Keep Confidences
      Sometimes people will tell you things that they don't want broadcast - they need you to hear them sometimes. But keep it to yourself. Do not be the instigator of gossip and rumour.

    4. Communicate as Fully as Possible
      Keep as little from your people as you can. Communicate as openly as possible. Sometimes you have to hold some information back - it happens, but think really carefully about it.

    5. Have No Favourites
      Treat all of your people equally and show no favourites. I know this is tough - I found it tough, but it needs to be right. Have agreed principles and standards that everyone works to - sorry, but no exceptions.

    6. Challenge the Behaviour - Not the Person
      People make mistakes, do things wrong and need to be told. It's the thing they did, not the person they are. "You're useless", is not a good way to build trust, but, "That wasn't what I would expect of you usually, tell me more about what happened", works better. Machiavelli: The Prince - Acquisition Strategy
      The British food giant Tesco chooses its foreign markets based on the similarity of culture of the foreign market to that of its present markets. The company calls it psychic distance from the parent market. The factors comprising in the psychic distance are (Jody Evans, 2006) – Economic environment, legal and political environment, business practices, language and market structure. As per thearth can businesses develop, survive and above all hang onto their best people if they are seen to be untrustworthy?

      It's horrible.

      There is an article below which talks a little about 'Rapport Building', but to supplement that, here are Ten Steps to help you build trust with your people.

      1. Keep Your Promises
        If you can't keep a promise, then don't make it in the first place - it is a big negative emotion being let down in this way.

      2. Never Tell Lies
        Why would you? And if you have to, it's much, much more about you. Your people will really lose faith in you fast.

      3. Keep Confidences
        Sometimes people will tell you things that they don't want broadcast - they need you to hear them sometimes. But keep it to yourself. Do not be the instigator of gossip and rumour.

      4. Communicate as Fully as Possible
        Keep as little from your people as you can. Communicate as openly as possible. Sometimes you have to hold some information back - it happens, but think really carefully about it.

      5. Have No Favourites
        Treat all of your people equally and show no favourites. I know this is tough - I found it tough, but it needs to be right. Have agreed principles and standards that everyone works to - sorry, but no exceptions.

      6. Challenge the Behaviour - Not the Person
        People make mistakes, do things wrong and need to be told. It's the thing they did, not the person they are. "You're useless", is not a good way to build trust, but, "That wasn't what I would expect of you usually, tell me more about what happened", works better. You Are Your Own Brand
        Recently, I wrote an article discussing the Unique Selling Proposition: its definition, its use and its penultimate importance in all aspects of marketing, no matter what business you’re in. In another article, I told the story of Julie’s Mansion, a wonderful restaurant I was studying as a young hospitality school student. I mentioned that Julie (Jules F., the owner) was an eccentric- it is a big negative emotion being let down in this way.

      7. Never Tell Lies
        Why would you? And if you have to, it's much, much more about you. Your people will really lose faith in you fast.

      8. Keep Confidences
        Sometimes people will tell you things that they don't want broadcast - they need you to hear them sometimes. But keep it to yourself. Do not be the instigator of gossip and rumour.

      9. Communicate as Fully as Possible
        Keep as little from your people as you can. Communicate as openly as possible. Sometimes you have to hold some information back - it happens, but think really carefully about it.

      10. Have No Favourites
        Treat all of your people equally and show no favourites. I know this is tough - I found it tough, but it needs to be right. Have agreed principles and standards that everyone works to - sorry, but no exceptions.

      11. Challenge the Behaviour - Not the Person
        People make mistakes, do things wrong and need to be told. It's the thing they did, not the person they are. "You're useless", is not a good way to build trust, but, "That wasn't what I would expect of you usually, tell me more about what happened", works better. Tips for Job Interviews
        Many people are extremely anxious before a job interview. However, if you prepare your answers and technique in advance, they can be a lot less stressful. Here are some tips to make interviews a more pleasant experience.Any job interview is a 2 way process, with both parties assessing the other to see if there is a good match. However, although you will be given the opportunity to ask qp and rumour.

      12. Communicate as Fully as Possible
        Keep as little from your people as you can. Communicate as openly as possible. Sometimes you have to hold some information back - it happens, but think really carefully about it.

      13. Have No Favourites
        Treat all of your people equally and show no favourites. I know this is tough - I found it tough, but it needs to be right. Have agreed principles and standards that everyone works to - sorry, but no exceptions.

      14. Challenge the Behaviour - Not the Person
        People make mistakes, do things wrong and need to be told. It's the thing they did, not the person they are. "You're useless", is not a good way to build trust, but, "That wasn't what I would expect of you usually, tell me more about what happened", works better. Mini Golf Fundraising Tournament
        Hosting a mini golf tournament is a great fundraiser for school clubs, youth sports teams, church groups, and cheerleading squads. It's great fun and done right, a mini golf fundraiser can raise considerable funds.Getting started You will need to arrange a place to play and that's best done well in advance. Seasonal factors will affect price and availability, but most of the time yagreed principles and standards that everyone works to - sorry, but no exceptions.

      15. Challenge the Behaviour - Not the Person
        People make mistakes, do things wrong and need to be told. It's the thing they did, not the person they are. "You're useless", is not a good way to build trust, but, "That wasn't what I would expect of you usually, tell me more about what happened", works better.

      16. Follow Through
        If you say you are going to do something. Do it! Your people will love that you do what you say (or apologise at least if you find you can't). And it sets a great example.

      17. Listen Attentively
        There's a whole piece about this, but safe to say if you don't pay attention to people fully, they will not trust you. It's rude and it diminishes the relationship.

      18. Forgive Mistakes
        Be generous. It is a value-creating action. People hate to get things wrong - they expect a 'bollocking' (as they say!). Help them with a learning from the mistake. "What might you do next time?", is far more valuable.

      19. Don't Talk Behind Backs
        If you do this with anyone, they will always wonder what you say about them when they aren't there - and what are they saying about you - it's a bad habit.

      Building trust is vital if you, your people and your business are going to excel. Working on it is just a discipline. These points will help you.

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