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  • Other Added - Tales from the Corporate Frontlines: Creating a Culture of Empowerment

    Just in Time, JIT Strategies and Market Place Realities
    Much of the Just-in-Time Distribution Strategies and programs of the past gave industry hope and promises. While some of those promises were fulfilled many did not pan out. Am I down on JIT? Well, I am not against JIT fully, but I think too many CPAs and CFOs, Corporate Boards cut too deep and some of the early technology (web based) sold too hard and many partners got taken for a ride as some of the early VC split the scene. Hype; we can solve all your problems, sign h
    n we could proceed to improve the situation.

    Among other issues, the survey results revealed that morale was low because the staff felt stifled by regulations. The rigid rules needed to be examined and perhaps modified to empower caregivers to a greater degree. They were more satisfied when they felt able to improve the quality of life for their patients.

    Some other solutions we used to change the culture included:

    * Providing educational opportunities for caregivers to update and expand their skills

    * Adopting a new conflict management policy - developed with extensive caregiver feedback

    * Reevaluating our financ

    Misconceptions About Copywriters And Sales Letters
    Myth 1- Hiring a copywriter is expensive Not true: Depends what you are selling, how many of it and what you negotiate on but that’s not the real issue. Sure, good to pro copywriters are expensive, sometimes they ask for 50% of the sales but consider this:If you put a dollar in a machine and get 3,4,5 or 10 dollars back how many times would you do it?If you said “I’d never do it” then you may want to go back to your 9-5 job, and not have anything to do w
    This article relates to the Culture & Climate competency, commonly evaluated in employee satisfaction surveys. AlphaMeasure defines climate as the effect an organization has on the employees, while culture refers more to the acceptable behaviors, attitudes, and habits of the organization as a whole. Some relevant topics include employee values, attitudes, and morale throughout your organization. Knowing and understanding workplace culture and climate leads to a better understanding of what factors influence employees. In relation, the level of service your customers receive is almost always influenced by the culture and climate of your organization. Evaluating this competency can be especially useful if your organization is experiencing customer service related issues or problems working together internally.

    This short story, Creating a Culture of Empowerment, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It tells about the effects of a negative culture on nursing home residents and what was done to turn things around and create a better culture and climate in the workplace..

    Anonymous Submission

    I transferred into my current position as manager of a small nursing home two years ago. After my first meeting with the frontline caregivers---nursing staff, orderlies, etc., I was very concerned. The caregivers were clearly unhappy in their positions. They liked their work, they enjoyed caring for the residents, but there was some other factor at work here, creating a climate of uneasiness and a culture of apprehension in this small and close-knit group residence.

    I spoke with various residents. They were concerned as well. They felt that they were receiving good care, but many mentioned an unhappy mood that continued day to day. It affected some more than others, and they expressed a wish for brighter, more upbeat surroundings. A long time resident told me that things used to be different, and she had felt much better, physically and mentally, when her nurses and aides were happier.

    That, in a nutshell, was what troubled me most. Anyone involved in health care knows that patients, in this case nursing home residents, are much happier and healthier and make better progress when their caregivers are satisfied in their positions and careers.

    I decided to conduct an employee survey, mainly for the caregivers, to give them the opportunity to vent. I hadn't been able to find out much verbally, so I hoped that the survey would give them the opportunity to reveal the sources of their discontent. Then we could proceed to improve the situation.

    Among other issues, the survey results revealed that morale was low because the staff felt stifled by regulations. The rigid rules needed to be examined and perhaps modified to empower caregivers to a greater degree. They were more satisfied when they felt able to improve the quality of life for their patients.

    Some other solutions we used to change the culture included:

    * Providing educational opportunities for caregivers to update and expand their skills

    * Adopting a new conflict management policy - developed with extensive caregiver feedback

    * Reevaluating our financi

    Get More Customers by Saving Them Time
    Personal finance columnist Scott Burns says that one way to find good investment choices is to watch your own spending patterns. After analyzing his own spending, he realized that he had shifted his business to companies that respected his time. In some cases, he was spending more money than he had before, but he was freeing up time he had been spending in stores, standing in line, etc.I can relate. When I had more time than money, I was willing to spend time to
    ation. Evaluating this competency can be especially useful if your organization is experiencing customer service related issues or problems working together internally.

    This short story, Creating a Culture of Empowerment, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It tells about the effects of a negative culture on nursing home residents and what was done to turn things around and create a better culture and climate in the workplace..

    Anonymous Submission

    I transferred into my current position as manager of a small nursing home two years ago. After my first meeting with the frontline caregivers---nursing staff, orderlies, etc., I was very concerned. The caregivers were clearly unhappy in their positions. They liked their work, they enjoyed caring for the residents, but there was some other factor at work here, creating a climate of uneasiness and a culture of apprehension in this small and close-knit group residence.

    I spoke with various residents. They were concerned as well. They felt that they were receiving good care, but many mentioned an unhappy mood that continued day to day. It affected some more than others, and they expressed a wish for brighter, more upbeat surroundings. A long time resident told me that things used to be different, and she had felt much better, physically and mentally, when her nurses and aides were happier.

    That, in a nutshell, was what troubled me most. Anyone involved in health care knows that patients, in this case nursing home residents, are much happier and healthier and make better progress when their caregivers are satisfied in their positions and careers.

    I decided to conduct an employee survey, mainly for the caregivers, to give them the opportunity to vent. I hadn't been able to find out much verbally, so I hoped that the survey would give them the opportunity to reveal the sources of their discontent. Then we could proceed to improve the situation.

    Among other issues, the survey results revealed that morale was low because the staff felt stifled by regulations. The rigid rules needed to be examined and perhaps modified to empower caregivers to a greater degree. They were more satisfied when they felt able to improve the quality of life for their patients.

    Some other solutions we used to change the culture included:

    * Providing educational opportunities for caregivers to update and expand their skills

    * Adopting a new conflict management policy - developed with extensive caregiver feedback

    * Reevaluating our financ

    Medical Billing - Hidden Costs
    It isn't easy to get into the field of medical billing and not get hammered by all the costs. It's bad enough having to deal with the costs that you are told about up front, but when you get hit with costs that nobody told you about, that's when things can get very frustrating. The purpose of this article is to prepare you for what you're in for should you decide that you want to get into the medical billing profession.The first thing you're going to need is so
    regivers---nursing staff, orderlies, etc., I was very concerned. The caregivers were clearly unhappy in their positions. They liked their work, they enjoyed caring for the residents, but there was some other factor at work here, creating a climate of uneasiness and a culture of apprehension in this small and close-knit group residence.

    I spoke with various residents. They were concerned as well. They felt that they were receiving good care, but many mentioned an unhappy mood that continued day to day. It affected some more than others, and they expressed a wish for brighter, more upbeat surroundings. A long time resident told me that things used to be different, and she had felt much better, physically and mentally, when her nurses and aides were happier.

    That, in a nutshell, was what troubled me most. Anyone involved in health care knows that patients, in this case nursing home residents, are much happier and healthier and make better progress when their caregivers are satisfied in their positions and careers.

    I decided to conduct an employee survey, mainly for the caregivers, to give them the opportunity to vent. I hadn't been able to find out much verbally, so I hoped that the survey would give them the opportunity to reveal the sources of their discontent. Then we could proceed to improve the situation.

    Among other issues, the survey results revealed that morale was low because the staff felt stifled by regulations. The rigid rules needed to be examined and perhaps modified to empower caregivers to a greater degree. They were more satisfied when they felt able to improve the quality of life for their patients.

    Some other solutions we used to change the culture included:

    * Providing educational opportunities for caregivers to update and expand their skills

    * Adopting a new conflict management policy - developed with extensive caregiver feedback

    * Reevaluating our financ

    How Good Is Your Big Idea
    Q: I want to start my own business. I have tons of business ideas that all sound great to me, but my husband is not so sure. He says that we need to figure out a way to test my ideas to pick the one that has the best chance of succeeding. I’m ready to just pick one and go for it. What is the best way to determine if a business idea really is as good as it sounds? -- Hannah C.A: Heather, I know you probably don’t want to hear this, but your husband is right (firs
    ngs used to be different, and she had felt much better, physically and mentally, when her nurses and aides were happier.

    That, in a nutshell, was what troubled me most. Anyone involved in health care knows that patients, in this case nursing home residents, are much happier and healthier and make better progress when their caregivers are satisfied in their positions and careers.

    I decided to conduct an employee survey, mainly for the caregivers, to give them the opportunity to vent. I hadn't been able to find out much verbally, so I hoped that the survey would give them the opportunity to reveal the sources of their discontent. Then we could proceed to improve the situation.

    Among other issues, the survey results revealed that morale was low because the staff felt stifled by regulations. The rigid rules needed to be examined and perhaps modified to empower caregivers to a greater degree. They were more satisfied when they felt able to improve the quality of life for their patients.

    Some other solutions we used to change the culture included:

    * Providing educational opportunities for caregivers to update and expand their skills

    * Adopting a new conflict management policy - developed with extensive caregiver feedback

    * Reevaluating our financ

    Using a Headhunter to Find a New Job
    Do you get calls at work from third party recruiters (AKA Headhunters) telling you they have the greatest career opportunity. Maybe you laugh at them, or at the very least don’t take them seriously. No matter what your opinion of them, Headhunters can be a valuable resource in getting you your next job.Many times you'll be contacted by a recruiter when you’re not considering a career change. You might be very content with your current employer. That’s good; h
    n we could proceed to improve the situation.

    Among other issues, the survey results revealed that morale was low because the staff felt stifled by regulations. The rigid rules needed to be examined and perhaps modified to empower caregivers to a greater degree. They were more satisfied when they felt able to improve the quality of life for their patients.

    Some other solutions we used to change the culture included:

    * Providing educational opportunities for caregivers to update and expand their skills

    * Adopting a new conflict management policy - developed with extensive caregiver feedback

    * Reevaluating our financial policies to free up funds to hire more caregivers to ease the burden of understaffed areas.

    As a result, we were able to engage our caregivers in creating a workplace culture that emphasizes the value of each human being and a climate of respect. The caregivers are satisfied, and the residents are happier and healthier.

    © 2005 AlphaMeasure, Inc. - All Rights Reserved

    This article may be reprinted, provided it is published in its entirety, includes the author bio information, and all links remain active.

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