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    The Secret To Making Event Volunteers Like You
    A couple of days ago I had a conversation with a volunteer, we'll call him Bob, in which he said, "I know online registration is the way to do it, I've used it at another organization, but they say we don't have the budget for it here, so we're doing it manually." Bob's chuckle at the end of this explanation was very telling. Free labour is a myth. Volunteers are in demand. Finding and recruiting these people takes time and effort and though there are no salary costs, there are expenses in covering:The equipment they require Possible office space Someone to train, manage and supervise their efforts More importantly, if you're wanting to keep your volunteers happy and keen to offer their time again, you need to make sure that they feel their contribution is worth it. Getting them to physically send out and receive registrations, fax and phone confirmations, process
    43. A lack of empowered employees contributes to________________________________________

    44. Having an open door policy always encourages employees to share issues. True/False.

    45. Employees generally want more training. True/False.

    46. Politics in an organization is inevitable. True/False.

    47. It is impossible to eliminate rumor and hearsay. True/False.

    48. Arrogance and ignorance are two of the biggest reasons why organizations fail. True/False.

    49. As a manager you should always give the credit and take the_____________________________

    50. When you promote your best employee you will always end up with a good manager.

    True/False.

    Correct Answers: Management Quiz

    Keep in mind that the answers to several of the questions are subjective. In many cases there is no right or wrong answer only - a best or better answer. This quiz is not designed to give you an in-depth explanation for each answer but rather to stimulate your thinking. With this in mind let’

    Evaluating A Franchise Before Buying
    Understand Both Merits and DemeritsThose who are planning to start a new business should also think about buying into a franchise. Several established companies offer franchises, giving you the opportunity of working in a diverse field of business. However, you must learn how to evaluate a franchise before buying because this will make you aware of both the merits and demerits of franchise before investing your hard-earned money.BenefitsThe biggest benefit of owning a franchise is that you immediately get name recognition. People are already aware about what to expect from a franchise so they feel more comfortable while shopping with you. In addition to this, you also get help on marketing plans, financing, and operating business smoothly. Moreover, you also get discounts for the products you are selling.More Investment in the BeginningThe disadvantage of owning a franchis
    Why not give the following quiz to your management staff. It will give you an idea of their understanding and application of some of the critical issues, concepts and techniques that have an impact on their performance and success as managers. If you feel your team could benefit from an in-depth custom in-house management training program, please give me a call. I will be happy to discuss a custom curriculum for your staff with you.

    Other quizzes are also available on the following topics: Customer Service, Relationships, Sales, Happiness, Success, Motivation

    See the end of this quiz for the answers

    1. You should always praise in________________________________________________________

    2. Listening is the most important management skill: True/False.

    3. Most managers spend too little time planning. True/False.

    4. You should always discipline in_____________________________________________________

    5. Every employee can benefit from additional training. True/False.

    6. All corporate culture flows_________________________________________________________

    7. Morale is directly related to_________________________________________________________

    8. Employee perceptions become______________________________________________________

    9. One of the biggest weaknesses of most managers is______________________________________

    10. Organization direction is one of the biggest employee___________________________________

    11. Money and/or benefits is the number one issue with most employees. True/False.

    12. Most employees feel they receive adequate recognition. True/False.

    13. When you hire under pressure you always____________________________________________

    14. One of the major responsibilities of a manager is to motivate their employees. True/False.

    15. One of the biggest employee concerns is management___________________________________

    16. Turnover is the direct result of_____________________________________________________

    17. The best employees come in early and stay late. True/False.

    18. Disagreement from an employee is a: positive/negative trait.

    19. You can’t motivate anyone. True/False.

    20. Managers do not contribute to employee performance. True/False.

    21. Most employees don’t care about the organization’s success. True / False.

    22. Always inspect what you__________________________________________________________

    23. You should solicit employee feedback on all issues. True/False.

    24. You get the behavior you_________________________________________________________

    25. Good managers hire weaker candidates. True/False.

    26. You should only seek opinions that reinforce your opinions. True/ False.

    27. Keeping a poor employee too long__________________________________________________

    28. The purpose of negative feedback is to_______________________________________________

    29. You should always hire attitudes rather than__________________________________________

    30. You should delegate ____________________ and _____________________________________

    31. Most managers are good interviewers. True/False.

    32. Organizational goals should be communicated to employees: True/False

    33. A vision statement is_____________________________________________________________

    34. A mission statement is____________________________________________________________

    35. Familiarity breeds contempt. True/False. 36. Employees like to feel in on things because___________________________________________

    37. You should always consult employees when you make decisions that impact them. True/False.

    38. You can manage your organization from behind your desk. True/False.

    39. Always delegate activities rather than results. True/False.

    40. Rules and policies should be flexible. True/False.

    41. By not clearly communicating expectations to an employee you___________________________

    42. It is important to really know your people. True/False.

    43. A lack of empowered employees contributes to________________________________________

    44. Having an open door policy always encourages employees to share issues. True/False.

    45. Employees generally want more training. True/False.

    46. Politics in an organization is inevitable. True/False.

    47. It is impossible to eliminate rumor and hearsay. True/False.

    48. Arrogance and ignorance are two of the biggest reasons why organizations fail. True/False.

    49. As a manager you should always give the credit and take the_____________________________

    50. When you promote your best employee you will always end up with a good manager.

    True/False.

    Correct Answers: Management Quiz

    Keep in mind that the answers to several of the questions are subjective. In many cases there is no right or wrong answer only - a best or better answer. This quiz is not designed to give you an in-depth explanation for each answer but rather to stimulate your thinking. With this in mind let’s

    How To Track Your Advertising Like A Hawk
    Tired of pouring endless money into advertising? Do you wonder which ads are “REALLY” working for the business you manage? Would you like a bullet-proof system for capturing the results from your advertising and marketing? Below are three concepts that will enable you to track your advertising and marketing like a hawk! Really, it’s that simple!Developing a tracking system: As a business owner/executive/manager, you need an efficient way to record and evaluate the results from your advertising and marketing programs. To get started, you will need a “prospect card” which includes a list of ALL the places you advertise and market your company. This prospect card must be current and complete, so your staff will be able to accurately track the results from each advertising/marketing source. Your business should also have a phone log, a summary of the daily and weekly advertising results and a rep
    ll corporate culture flows_________________________________________________________

    7. Morale is directly related to_________________________________________________________

    8. Employee perceptions become______________________________________________________

    9. One of the biggest weaknesses of most managers is______________________________________

    10. Organization direction is one of the biggest employee___________________________________

    11. Money and/or benefits is the number one issue with most employees. True/False.

    12. Most employees feel they receive adequate recognition. True/False.

    13. When you hire under pressure you always____________________________________________

    14. One of the major responsibilities of a manager is to motivate their employees. True/False.

    15. One of the biggest employee concerns is management___________________________________

    16. Turnover is the direct result of_____________________________________________________

    17. The best employees come in early and stay late. True/False.

    18. Disagreement from an employee is a: positive/negative trait.

    19. You can’t motivate anyone. True/False.

    20. Managers do not contribute to employee performance. True/False.

    21. Most employees don’t care about the organization’s success. True / False.

    22. Always inspect what you__________________________________________________________

    23. You should solicit employee feedback on all issues. True/False.

    24. You get the behavior you_________________________________________________________

    25. Good managers hire weaker candidates. True/False.

    26. You should only seek opinions that reinforce your opinions. True/ False.

    27. Keeping a poor employee too long__________________________________________________

    28. The purpose of negative feedback is to_______________________________________________

    29. You should always hire attitudes rather than__________________________________________

    30. You should delegate ____________________ and _____________________________________

    31. Most managers are good interviewers. True/False.

    32. Organizational goals should be communicated to employees: True/False

    33. A vision statement is_____________________________________________________________

    34. A mission statement is____________________________________________________________

    35. Familiarity breeds contempt. True/False. 36. Employees like to feel in on things because___________________________________________

    37. You should always consult employees when you make decisions that impact them. True/False.

    38. You can manage your organization from behind your desk. True/False.

    39. Always delegate activities rather than results. True/False.

    40. Rules and policies should be flexible. True/False.

    41. By not clearly communicating expectations to an employee you___________________________

    42. It is important to really know your people. True/False.

    43. A lack of empowered employees contributes to________________________________________

    44. Having an open door policy always encourages employees to share issues. True/False.

    45. Employees generally want more training. True/False.

    46. Politics in an organization is inevitable. True/False.

    47. It is impossible to eliminate rumor and hearsay. True/False.

    48. Arrogance and ignorance are two of the biggest reasons why organizations fail. True/False.

    49. As a manager you should always give the credit and take the_____________________________

    50. When you promote your best employee you will always end up with a good manager.

    True/False.

    Correct Answers: Management Quiz

    Keep in mind that the answers to several of the questions are subjective. In many cases there is no right or wrong answer only - a best or better answer. This quiz is not designed to give you an in-depth explanation for each answer but rather to stimulate your thinking. With this in mind let’

    Benefiting from Check 21 Legislation
    The Check Clearing for the 21st Century Act, more commonly known as 'Check 21', came into effect on Oct 28th, 2004. Essentially a means of ending the slow, costly and inefficient reliance on the physical transportation of paper checks; Check 21 allows banks to transmit electronic images of the check through the clearing process. While the advantage of this legislation to banks is self-evident, what is less clear to many merchants and retailers is how they can benefit and how Check 21 will affect the way they do business .How Check 21 WorksCheck 21 works by sanctioning a legal replacement for checks, called the "substitute check," which can be generated from a check image file when the paying bank and/or the check writer insists on receiving paper rather than electronic check images as proof that a payment occurred and was settled. Although the Federal Reserve regulations (http://www.federalre
    best employees come in early and stay late. True/False.

    18. Disagreement from an employee is a: positive/negative trait.

    19. You can’t motivate anyone. True/False.

    20. Managers do not contribute to employee performance. True/False.

    21. Most employees don’t care about the organization’s success. True / False.

    22. Always inspect what you__________________________________________________________

    23. You should solicit employee feedback on all issues. True/False.

    24. You get the behavior you_________________________________________________________

    25. Good managers hire weaker candidates. True/False.

    26. You should only seek opinions that reinforce your opinions. True/ False.

    27. Keeping a poor employee too long__________________________________________________

    28. The purpose of negative feedback is to_______________________________________________

    29. You should always hire attitudes rather than__________________________________________

    30. You should delegate ____________________ and _____________________________________

    31. Most managers are good interviewers. True/False.

    32. Organizational goals should be communicated to employees: True/False

    33. A vision statement is_____________________________________________________________

    34. A mission statement is____________________________________________________________

    35. Familiarity breeds contempt. True/False. 36. Employees like to feel in on things because___________________________________________

    37. You should always consult employees when you make decisions that impact them. True/False.

    38. You can manage your organization from behind your desk. True/False.

    39. Always delegate activities rather than results. True/False.

    40. Rules and policies should be flexible. True/False.

    41. By not clearly communicating expectations to an employee you___________________________

    42. It is important to really know your people. True/False.

    43. A lack of empowered employees contributes to________________________________________

    44. Having an open door policy always encourages employees to share issues. True/False.

    45. Employees generally want more training. True/False.

    46. Politics in an organization is inevitable. True/False.

    47. It is impossible to eliminate rumor and hearsay. True/False.

    48. Arrogance and ignorance are two of the biggest reasons why organizations fail. True/False.

    49. As a manager you should always give the credit and take the_____________________________

    50. When you promote your best employee you will always end up with a good manager.

    True/False.

    Correct Answers: Management Quiz

    Keep in mind that the answers to several of the questions are subjective. In many cases there is no right or wrong answer only - a best or better answer. This quiz is not designed to give you an in-depth explanation for each answer but rather to stimulate your thinking. With this in mind let’

    Working From Home - Legit at Home Business!
    Are you tired of all the work at home gimmicks? So was I. I was getting tired of doing the same routine everyday. I was really tired of having someone else raising my son for me. I missed out on alot things that I should have been there for. But I was not, because I had pulled a double shift that night or someone did not show up so I covered for them at the job. I was not happy with my life and the way things were going.To be totally honest, I too thought all Home Based Businesses were scams. I would never give them the time of day until my life really started getting out of control. I found myself going to college, working, and having not one bit of free time with my son. Until now. I went on the internet, did some research and found a great way to work at home, earn a great income, and have extra time to do whatever I want with my son.We work with an award winning, 21 year old comp
    You should delegate ____________________ and _____________________________________

    31. Most managers are good interviewers. True/False.

    32. Organizational goals should be communicated to employees: True/False

    33. A vision statement is_____________________________________________________________

    34. A mission statement is____________________________________________________________

    35. Familiarity breeds contempt. True/False. 36. Employees like to feel in on things because___________________________________________

    37. You should always consult employees when you make decisions that impact them. True/False.

    38. You can manage your organization from behind your desk. True/False.

    39. Always delegate activities rather than results. True/False.

    40. Rules and policies should be flexible. True/False.

    41. By not clearly communicating expectations to an employee you___________________________

    42. It is important to really know your people. True/False.

    43. A lack of empowered employees contributes to________________________________________

    44. Having an open door policy always encourages employees to share issues. True/False.

    45. Employees generally want more training. True/False.

    46. Politics in an organization is inevitable. True/False.

    47. It is impossible to eliminate rumor and hearsay. True/False.

    48. Arrogance and ignorance are two of the biggest reasons why organizations fail. True/False.

    49. As a manager you should always give the credit and take the_____________________________

    50. When you promote your best employee you will always end up with a good manager.

    True/False.

    Correct Answers: Management Quiz

    Keep in mind that the answers to several of the questions are subjective. In many cases there is no right or wrong answer only - a best or better answer. This quiz is not designed to give you an in-depth explanation for each answer but rather to stimulate your thinking. With this in mind let’

    Rate Your Service Five Different Ways
    Have you experienced exceptional customer service? How did it make you feel? I do not know about you but it gives me a wonderful feeling somebody showing they really care. When I receive service as such, I try to let the person or manager know. In today's world it is rare that you receive comments of satisfaction, much less for superior service.I recently stopped at a Captain D's fast food restaurant in Tifton, Georgia. As my husband and I were walking up to the restaurant, an employee was outside and greeted us with a friendly “hello”. We walk into the restaurant and we are greeted by many friendly “hellos”. The front counter and kitchen personnel were all wearing big smiles and welcoming faces. I asked them if a contest was going on within the franchise system to judge who the friendliest store was. I was told by the order taker that it was their job to greet customers in a friendly manner
    43. A lack of empowered employees contributes to________________________________________

    44. Having an open door policy always encourages employees to share issues. True/False.

    45. Employees generally want more training. True/False.

    46. Politics in an organization is inevitable. True/False.

    47. It is impossible to eliminate rumor and hearsay. True/False.

    48. Arrogance and ignorance are two of the biggest reasons why organizations fail. True/False.

    49. As a manager you should always give the credit and take the_____________________________

    50. When you promote your best employee you will always end up with a good manager.

    True/False.

    Correct Answers: Management Quiz

    Keep in mind that the answers to several of the questions are subjective. In many cases there is no right or wrong answer only - a best or better answer. This quiz is not designed to give you an in-depth explanation for each answer but rather to stimulate your thinking. With this in mind let’s take a look at what I believe - are some of the vital issues that impact management performance and ultimate organization success.

    1. Public.
    2. True.
    3. True.
    4. Private.
    5. True.
    6. Top-down.
    7. Corporate culture, communication patterns, stress levels, management style.
    8. Reality.
    9. Failure to give timely positive and negative feedback.
    10. Issues, concerns, frustrations, needs.
    11. False.
    12. False.
    13. Hire beneath your standards.
    14. False.
    15. Direction.
    16. See answer No. 7 - plus poor hiring, poor training, poor compensation plans.
    17. False.
    18. Can be both and it depends.
    19. True.
    20. False.
    21. False.
    22. Expect.
    23. True.
    24. Reward.
    25. False.
    26. False.
    27. Is a sign of management weakness, sends the wrong message to other employees.
    28. Change or modify behavior.
    29. Skills.
    30. Responsibility and authority.
    31. False.
    32. True.
    33. A statement of direction, purpose, meaning.
    34. Who you are, who your customers are, how you serve them, the business you are in.
    35. False.
    36. It makes them feel important, it builds trust and respect, they want to feel they belong to something bigger than themselves.
    37. True.
    38. False.
    39. False.
    40. True.
    41. Improve their performance.
    42. True.
    43. Employee apathy, poor performance, lack of trust, lack of respect.
    44. False.
    45. True.
    46. True.
    47. True.
    48. True.
    49. Blame or responsibility.
    50. False.

    SCORING

    50 correct answers……….You should be giving the test.
    45-50 correct answers……….You understand the basics of effective management
    40-45 correct answers……….There is hope for you yet.
    35-40 correct answers………..With luck, you may make it as a manager.
    30-35 correct answers………..You have a lot to learn. Better get started.
    30 or less correct answers……You need help big-time – call me today.

    2004, Tim Connor, Management Quiz

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