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Other Added - Diary of a Phoney Leader
Just two weeks shy of the fourth anniversary of September 11, our country experienced another epic disaster, Hurricane Katrina. Our political leadership was challenged to respond. The contrast in results will be studied for years by political historians. Here are three cases of disaster leadership. What can we learn?New York: 9-11-01Mayor Rudy Giuliani emerged from 9-11 as a leader of epic proportions. He has become a noted author and speaker on the subject of leadership. While the 9-11 disaster shined the national spotlight on NYC, Giuliani's pre
30/08/2005: My cousin's wife started in the company today. I'm really pleased I could help her out and give something back to the community. She doesn't have the experience required, but she will get it over time and besides, it's family.
20/09/2005: Told the guys to lift their game today. I distinctly remember sending out the circular the day before yesterday about the change in management
Safety tags are the tags which help to prevent the accidental use of faulty items. The safety tags used must be in accordance with OSHA i.e. Occupational Safety and Health Administration, a federal agency whose responsibility is to enforce safety and health legislation. Thus it enables maintenance or safety department to control and alert others against potential unsafe situations.Need and Benefits of Safety TagsIn an organization, the quality of assets and their maintenance history is of critical importance. If a faulty asset is acci
15/02/2005: Not a good management meeting today. The guys still don't have the business plan completed and fifty percent of the performance appraisals for last year have not been completed. I'm at the end of my tether in getting them to do what is necessary on time.
28/03/2005: Finally got business plans completed and submitted to the board. Unfortunately, I had to let them know who was to blame for not getting them done on time. I think some of the guys will be lucky to keep their jobs.
24/04/2005: Internal audit were sticking their nose into my business today. Some of the guys will be in trouble for their sloppy practices. I don't know how much longer I can protect them.
26/05/2005: I cannot believe those guys from internal audit! They had the temerity to suggest that I was accountable for the sloppy practices of the managers. I said to them, "How can I be accountable for something I did not do?"
It's unbelievable. If I did the work, I could understand, but I don't do the work and therefore can't be held accountable. I sent those audit guys off with their ears ringing from a blast they've never heard before.
30/06/2005: Great day today; I managed to get interviewed by the national newspapers and on TV. My exposure will be good for the organisation.
01/07/2005: It is unbelievable what those bloodsuckers in the press have done. They have twisted all my words and make me look like a fool. That's the last time I will have anything to do with the press.
27/07/2005: Had to take some tough action today. The half year results were dramatically worse than expected. I wanted to know what marketing were going to do about it. All they could do was blame others.
Well, I made a point of reiterating our values, honesty, transparency and taking responsibility for our actions. That quietened them down. I have decided to shift Tom, our marketing manager, on. He has not delivered. I'll let him know on Friday that he has to clean his desk out. There is no room for sentiment in our business.
30/08/2005: My cousin's wife started in the company today. I'm really pleased I could help her out and give something back to the community. She doesn't have the experience required, but she will get it over time and besides, it's family.
20/09/2005: Told the guys to lift their game today. I distinctly remember sending out the circular the day before yesterday about the change in management
If you have a Yellow Page ad and think it’s doing it’s job, think again. After all, when was the last time you tracked the results? In fact, before you even placed the ad, did you pass a copy around to employees, friends, relatives and total strangers to get a reaction? That’s your first problem. Then, did you set up a tracking device like a special phone number within the ad to measure the number of responses? Receiving feedback on an ad is as important as the ad itself. Without it, how do you know how well it’s working?Say you spend $500 a month and think
28/03/2005: Finally got business plans completed and submitted to the board. Unfortunately, I had to let them know who was to blame for not getting them done on time. I think some of the guys will be lucky to keep their jobs.
24/04/2005: Internal audit were sticking their nose into my business today. Some of the guys will be in trouble for their sloppy practices. I don't know how much longer I can protect them.
26/05/2005: I cannot believe those guys from internal audit! They had the temerity to suggest that I was accountable for the sloppy practices of the managers. I said to them, "How can I be accountable for something I did not do?"
It's unbelievable. If I did the work, I could understand, but I don't do the work and therefore can't be held accountable. I sent those audit guys off with their ears ringing from a blast they've never heard before.
30/06/2005: Great day today; I managed to get interviewed by the national newspapers and on TV. My exposure will be good for the organisation.
01/07/2005: It is unbelievable what those bloodsuckers in the press have done. They have twisted all my words and make me look like a fool. That's the last time I will have anything to do with the press.
27/07/2005: Had to take some tough action today. The half year results were dramatically worse than expected. I wanted to know what marketing were going to do about it. All they could do was blame others.
Well, I made a point of reiterating our values, honesty, transparency and taking responsibility for our actions. That quietened them down. I have decided to shift Tom, our marketing manager, on. He has not delivered. I'll let him know on Friday that he has to clean his desk out. There is no room for sentiment in our business.
30/08/2005: My cousin's wife started in the company today. I'm really pleased I could help her out and give something back to the community. She doesn't have the experience required, but she will get it over time and besides, it's family.
20/09/2005: Told the guys to lift their game today. I distinctly remember sending out the circular the day before yesterday about the change in management
IntroductionMachiavelli teachings and thoughts will never go out of fashion as power will always remain the center of both the political and corporate world. His writings are as relevant today as they were in the 16th century. In the last decade and half with increasing competitiveness and globalization number of managers have started using his principles in the corporate world. The book was first written kept in mind the political times of 16th century but number of its lessons are applicable in business today.In this paper we will step by step analy
It's unbelievable. If I did the work, I could understand, but I don't do the work and therefore can't be held accountable. I sent those audit guys off with their ears ringing from a blast they've never heard before.
30/06/2005: Great day today; I managed to get interviewed by the national newspapers and on TV. My exposure will be good for the organisation.
01/07/2005: It is unbelievable what those bloodsuckers in the press have done. They have twisted all my words and make me look like a fool. That's the last time I will have anything to do with the press.
27/07/2005: Had to take some tough action today. The half year results were dramatically worse than expected. I wanted to know what marketing were going to do about it. All they could do was blame others.
Well, I made a point of reiterating our values, honesty, transparency and taking responsibility for our actions. That quietened them down. I have decided to shift Tom, our marketing manager, on. He has not delivered. I'll let him know on Friday that he has to clean his desk out. There is no room for sentiment in our business.
30/08/2005: My cousin's wife started in the company today. I'm really pleased I could help her out and give something back to the community. She doesn't have the experience required, but she will get it over time and besides, it's family.
20/09/2005: Told the guys to lift their game today. I distinctly remember sending out the circular the day before yesterday about the change in management
Each time you contact someone, you learn a little more about what they do, their hobbies, interests and other personal information. You should be making note of everything that is important to that customer. You should be keeping your power page up-to-date at all times. These are the crucial notes that give you the information you need to make a touch point with this person. Remember that any excuse will do when contacting a client. Some people call this the inner ring of importance.There are some people that do this extremely well and their career in sales
27/07/2005: Had to take some tough action today. The half year results were dramatically worse than expected. I wanted to know what marketing were going to do about it. All they could do was blame others.
Well, I made a point of reiterating our values, honesty, transparency and taking responsibility for our actions. That quietened them down. I have decided to shift Tom, our marketing manager, on. He has not delivered. I'll let him know on Friday that he has to clean his desk out. There is no room for sentiment in our business.
30/08/2005: My cousin's wife started in the company today. I'm really pleased I could help her out and give something back to the community. She doesn't have the experience required, but she will get it over time and besides, it's family.
20/09/2005: Told the guys to lift their game today. I distinctly remember sending out the circular the day before yesterday about the change in management
Managing diversity isn’t just a moral and legal obligation, it can present tangible business benefits as well.What is diversity?We in the UK are fortunate to live in a country which is rich in the diversity of its population. Nowadays, your work colleagues might be any age, male or female, from any ethnic, religious or cultural background, married, single or living with a partner of the opposite or same sex, able-bodied or not. This has many advantages, but also presents organisations with the challenge of getting the best out of such a diverse workfo
30/08/2005: My cousin's wife started in the company today. I'm really pleased I could help her out and give something back to the community. She doesn't have the experience required, but she will get it over time and besides, it's family.
20/09/2005: Told the guys to lift their game today. I distinctly remember sending out the circular the day before yesterday about the change in management team reporting requirements. None of them came prepared. Had to remind them of some of our values again; commitment, open communication and implementation focus.
Honestly, these guys never seem to read any correspondence. I couldn't count the number of times that they have not read my circular in time. I think I will introduce a policy that all circulars must be read the day they are sent out.
13/10/2005: Saw a fantastic system today. The vendors say it will make all of our data available online in real time. With data availability like that, I will be able to make much better decisions. I will implement best practice. It will obviously chew up a lot of budget and resources but I think the risk is worth it. I'll put it to the board.
18/10/2005: Some of the management team did not like my decision to invest in our new system. Some were complaining that the audit report suggested that our data was poor in terms of accuracy and timeliness so a new system would not solve anything.
I had to remind them of our values of thoughtful risk taking, decisiveness and innovation.
27/11/2005: I can't believe that the board wants to know where 2006 business plan is. They are always OK getting it in January or February. They did not accept the proposal for the new IT system. I had to tell the IT manager to sharpen up his analysis and remind him that it's garbage in, garbage out.
05/12/2005: It looks like we will not reach this year's targets. I had to get rid of the marketing manger during the year and the team below him could not cope. When his replacement arrived three months later, she did not turn out to be any world beater either.
I bet the board wants to make me accountable for this too. Sometimes I wonder if they know how good a leader they have in me.
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