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    7 Tips For Discovering What You Want From Your New Career
    Here are some tips to help you in the career discovery process. You can do them in any order that you'd like, and feel free to skip any that you're not comfortable with. Achieving your dream career is a journey of self-discovery, and finding out who you really are and what you really want out of life can be a fulfilling exercise in itself.Tip #1 - Discover (or re-discover) what you're really passionate about. If your new career isn't something you could feel passionate about, then it's probably not the right choice for you. Think about what you enjoy doing in your spare time: your hobbies, what you like to watch on TV, what you like to read and study, and what you like to discuss with family and friends.Tip #2 - Get feedback from family and friends. Talk to the people you trust, and ask them to give you an honest assessment of where they see you going in life (but be prepared; you might not like the answers you get). Also ask them what they think you'd be good at, what you'd be happy doing, and why. But be careful when asking people you work with these questions, especially if you plan on staying at your current job for awhile.Tip #3 - Do some soul searching
    ot being happy with your circumstances. If you find yourself spending less time doing your best and more time finding short cuts then you are dissatisfied. If you find yourself doing enough to get by and are being passed by, then you are dissatisfied. Dissatisfaction simply takes away our motivation to try harder and do better.

    If dissatisfaction is the culprit that made you loose your way you can get back on track. First, acknowledge that you aren’t pleased with where you are right now. Know that it could take a while to get to your goal, but you can begin the journey right away. Switch your focus from feeling dissatisfied to instead focusing on “this is what I can do to be satisfied.” Make a plan and stick with it until you get to where you are going. Focus on what works and make it happen.

    Reason #7 is your reality. Now that you know your desert and have identified your specific difficulty, along with its’ solution, you can determine your reality. Make a decision to reject the reality of your past and substitute it with a new reality starting today. Your desert will get bigger and wider if you focus on the lack of the past, but if you choose to focus on new possibilities, and an abundant future, you will begin to feel like a freshly watered garden whose waters never fail.

    Remember, deserts are necessary, because without them we become complacent. When we are complacent we do not grow. Make the decision to bloom in your desert, instead of being all dried up.

    If you would like more information about developing your own self-awareness in the work place and finding new ways to make different choices, then contact one of our SmartWork Career coaches @ 805.376-1906 or e-mail Suzanne@smartworkcareercoaching.com . Our coaches will help you to become more self-aware, develop clarity, and create an action plan to get from where you are to where you wan

    It's Got To Be Perfect
    I used to love that song 'It's Got To Be Perfect' by Fairground Attraction. But they are musicians, their message isn't appropriate in the world of sales. The opposite is closer to the truth. Here's another way of saying the same, 'If it's worth doing, it's worth doing badly'.Before you get excited and tell me how wrong I am, let me explain by asking you a question. Do you take a long time preparing things, trying to get them just right before you implement them?For example, if I suggested that you make a list of 10 new potential customers and then get on the phone and ask if there is anything that you could help them with. How long would it take you to complete the task?Here's the thing; what determines your success in many activities is how many times you try. Lots of attempts of a reasonable quality, beat a few which are perfect.You don't know what to say if you call a prospect?It doesn't much matter. Have a go - jump in the deep end - some words will come out of your mouth. And as long as you can manage to say a little about what you do or supply and ask if that is something that the prospect might need, it's good enough, at least to start with.Clumsy
    Is your career all dried up? Do you feel as if you are wandering in a professional desert? If this describes you and your career, then this article was written for you. You are a desert traveler. There are seven reasons your career has dried up, and there are seven solutions.

    Reason #1, there is one specific area, which stands out more than others, in which you have allowed your career to get off track. You must identify this area where your career is all dried up. I know, for some of you, it feels as if your entire career is going nowhere, but there is a root cause. Try to take a 10,000-foot overview of your career and find the one area that is in the most need of repair and start there. If you are having trouble identifying this area ask others whom you know and trust. Believe me, they have noticed that you are wandering in a desert and they will have opinions as to why.

    Reason #2, in addition to the specific area that has you feeling dried up; there is a specific difficulty. You need to identify and resolve your specific difficulty. There are four difficulties and four solutions that are common to people who are wandering in a professional desert. Those difficulties are doubt, disinterest, discouragement and dissatisfaction.

    Reason #3 is doubt. Doubt is insidious and can grow quicker than you think. It takes on two forms, one being self-doubt and the other is external doubt. Self-doubt may begin with a slight hesitation when you start a task you have previously completed without a problem, but then you hear a little voice that whispers “what if.” What if you mess this up? What if your skills aren’t as sharp as they were in the past, before you began to doubt yourself? What if your strategy worked before, but now it is outdated? Once you start listening to the voice that is saying “what if”, you have entered the desert and are on your way to being all dried up.

    External doubt is self-doubt projected onto your circumstances. Maybe your little voice is saying that your career is all dried up because your boss doesn’t recognize your potential. Maybe you think your boss recognizes your potential, but your boss hasn’t made the connection as to how your potential will benefit the company. Or, maybe you have convinced yourself that your career has stalled because your particular market or profession is slow. Circumstances and challenges exist for the sole purpose of being overcome. You can choose to blame your current circumstance on external factors or you can choose to overcome whatever you face.

    If doubt is your difficulty, then your solution is belief. Sounds simple enough and the solution is simple. You need to choose to believe in yourself more than you believe in your doubt. You’ve been successful before, and you can be successful again. You still have the skills you had when you started your career, choose to believe in your ability. If you doubt your current strategy, work with a career coach to develop a new strategy. You can be the voice that tells yourself “I can.” When you tell yourself that you can do something, you are washing away your self-doubt and quenching your thirst with a drink of cool water from a fresh stream.

    If you have succeeded in externalizing your doubt, i.e. blaming it on others, then you need to step up and take control. If someone isn’t recognizing your potential, you need to point it out to him or her. If someone isn’t recognizing your benefit to the company, you need to point it out to that person. If your market is slow, then you need to be innovative and find ways to overcome this challenge. You can take the power and you can overcome your doubt.

    Reason #4 is disinterest. If your difficulty is disinterest then the root cause probably lies in one of two areas. Either your motivation to succeed is based on selfish pursuits or you are simply bored. Selfish pursuits are great motivators to start a career. After all, having a designer wardrobe, or simply having plenty of cash to support your life style are great motivators and keep everyone interested in moving forward, at first. However, interests that only benefit you and are superficial only last for a short time. After awhile everyone needs a greater purpose in life. If you are finding that doing your job is not as fulfilling as it once was, then maybe you are doing your job for the wrong reasons.

    It’s pretty easy to determine if you are bored. If you just aren’t that excited about your career and you can find more reasons for staying home than going to work, chances are you are bored. Maybe you aren’t challenged, maybe you have mastered your job or maybe you have simply been doing the same thing for way too long. If any of these sound familiar then it is safe to say you are in the desert and you are bored.

    Did you discover that you are more disinterested in your career than doubtful? If this is your reason for your career being all dried up, then you need to reconnect and commit yourself to a higher cause. It is when we are committed to something greater than just ourselves that we get re-energized. You need to know that you are really making a difference. If the company you are at is not making the world a better place then you can commit to making the lives of those people you come into contact with a better place. Make a difference! Or, finally find a cause that you can rally around. Not into making your co-workers lives better? Then find a cause you believe in and start contributing either monetarily or with your time. The energy you will generate from participating in a greater cause outside of yourself will carry you out of your desert and bring new life to your career.

    Reason #5 is discouragement. Discouragement is a real difficulty for many desert travelers. The two main symptoms of discouragement are envy of others and, a focus on how things were in the past. Discouragement begins when you are feeling a little bit down, but it really has its’ roots in envy and lack of focus.

    If you have found yourself looking negatively at your peers or others who have already been promoted, moved forward, or have surpassed you in some way then you are envious. You may be finding one thousand and one reasons why they are better or one thousand reasons why they had an advantage, but if you are convincing yourself that others have something you don’t, then you are envious.

    Maybe your discouragement is rooted in external factors. Are you convinced that the leads used to be better, there were more opportunities in the past, or the competition knows something that you don’t? If you have convinced yourself of any of these, then you are discouraged and on your way to being all dried up in the desert.

    Is discouragement the cause of your feeling all dried up in your desert? If you found that you are discouraged because you are being envious or are lacking focus you can be cured. Go back to basics.

    What is it you were doing before you began wandering in the desert? Make a list of the basic skills you leveraged to get your career started, then go back and start applying them all over again. Next, make a list of what it takes to move beyond where you are in your career. One by one start applying those skills until you have moved from simply wandering around to a point where you can see your promised land straight ahead.

    Reason #6 is dissatisfaction. Finally, dissatisfaction is often at the root of a career that is off track in the desert. Dissatisfaction is all about impatience and a feeling of just not being happy with your circumstances. If you find yourself spending less time doing your best and more time finding short cuts then you are dissatisfied. If you find yourself doing enough to get by and are being passed by, then you are dissatisfied. Dissatisfaction simply takes away our motivation to try harder and do better.

    If dissatisfaction is the culprit that made you loose your way you can get back on track. First, acknowledge that you aren’t pleased with where you are right now. Know that it could take a while to get to your goal, but you can begin the journey right away. Switch your focus from feeling dissatisfied to instead focusing on “this is what I can do to be satisfied.” Make a plan and stick with it until you get to where you are going. Focus on what works and make it happen.

    Reason #7 is your reality. Now that you know your desert and have identified your specific difficulty, along with its’ solution, you can determine your reality. Make a decision to reject the reality of your past and substitute it with a new reality starting today. Your desert will get bigger and wider if you focus on the lack of the past, but if you choose to focus on new possibilities, and an abundant future, you will begin to feel like a freshly watered garden whose waters never fail.

    Remember, deserts are necessary, because without them we become complacent. When we are complacent we do not grow. Make the decision to bloom in your desert, instead of being all dried up.

    If you would like more information about developing your own self-awareness in the work place and finding new ways to make different choices, then contact one of our SmartWork Career coaches @ 805.376-1906 or e-mail Suzanne@smartworkcareercoaching.com . Our coaches will help you to become more self-aware, develop clarity, and create an action plan to get from where you are to where you wan

    Why You Need A Resume Even If You Own Your Own Business
    If you have a viable business idea and are looking to start your own business, it is important that you have a very well written, polished, professional resume. You will need to use your resume, along with your business plan, in order to gain investment opportunities for your business and gets started. Your resume should be written as if you are applying to be a business owner of the organization you wish to start. While this may sounds silly, as you would of course be working for yourself, it is important to show your investors that you have professional experience to run the business you are proposing. Your qualifications, career goals, education and prior experience should all be aligned with your business venture.Once you have started your own business, you will come in contact with vendors, independent contractors, and clients who will want to know what you are about before they decide to do business with you. While you can promote your business through a web site, or other advertising mediums, if you are new to what you do, people will want to know about you. To help assure then in your abilities, you can use a resume to let them know of your qualifications. You can use the same resume f
    ng all dried up.

    External doubt is self-doubt projected onto your circumstances. Maybe your little voice is saying that your career is all dried up because your boss doesn’t recognize your potential. Maybe you think your boss recognizes your potential, but your boss hasn’t made the connection as to how your potential will benefit the company. Or, maybe you have convinced yourself that your career has stalled because your particular market or profession is slow. Circumstances and challenges exist for the sole purpose of being overcome. You can choose to blame your current circumstance on external factors or you can choose to overcome whatever you face.

    If doubt is your difficulty, then your solution is belief. Sounds simple enough and the solution is simple. You need to choose to believe in yourself more than you believe in your doubt. You’ve been successful before, and you can be successful again. You still have the skills you had when you started your career, choose to believe in your ability. If you doubt your current strategy, work with a career coach to develop a new strategy. You can be the voice that tells yourself “I can.” When you tell yourself that you can do something, you are washing away your self-doubt and quenching your thirst with a drink of cool water from a fresh stream.

    If you have succeeded in externalizing your doubt, i.e. blaming it on others, then you need to step up and take control. If someone isn’t recognizing your potential, you need to point it out to him or her. If someone isn’t recognizing your benefit to the company, you need to point it out to that person. If your market is slow, then you need to be innovative and find ways to overcome this challenge. You can take the power and you can overcome your doubt.

    Reason #4 is disinterest. If your difficulty is disinterest then the root cause probably lies in one of two areas. Either your motivation to succeed is based on selfish pursuits or you are simply bored. Selfish pursuits are great motivators to start a career. After all, having a designer wardrobe, or simply having plenty of cash to support your life style are great motivators and keep everyone interested in moving forward, at first. However, interests that only benefit you and are superficial only last for a short time. After awhile everyone needs a greater purpose in life. If you are finding that doing your job is not as fulfilling as it once was, then maybe you are doing your job for the wrong reasons.

    It’s pretty easy to determine if you are bored. If you just aren’t that excited about your career and you can find more reasons for staying home than going to work, chances are you are bored. Maybe you aren’t challenged, maybe you have mastered your job or maybe you have simply been doing the same thing for way too long. If any of these sound familiar then it is safe to say you are in the desert and you are bored.

    Did you discover that you are more disinterested in your career than doubtful? If this is your reason for your career being all dried up, then you need to reconnect and commit yourself to a higher cause. It is when we are committed to something greater than just ourselves that we get re-energized. You need to know that you are really making a difference. If the company you are at is not making the world a better place then you can commit to making the lives of those people you come into contact with a better place. Make a difference! Or, finally find a cause that you can rally around. Not into making your co-workers lives better? Then find a cause you believe in and start contributing either monetarily or with your time. The energy you will generate from participating in a greater cause outside of yourself will carry you out of your desert and bring new life to your career.

    Reason #5 is discouragement. Discouragement is a real difficulty for many desert travelers. The two main symptoms of discouragement are envy of others and, a focus on how things were in the past. Discouragement begins when you are feeling a little bit down, but it really has its’ roots in envy and lack of focus.

    If you have found yourself looking negatively at your peers or others who have already been promoted, moved forward, or have surpassed you in some way then you are envious. You may be finding one thousand and one reasons why they are better or one thousand reasons why they had an advantage, but if you are convincing yourself that others have something you don’t, then you are envious.

    Maybe your discouragement is rooted in external factors. Are you convinced that the leads used to be better, there were more opportunities in the past, or the competition knows something that you don’t? If you have convinced yourself of any of these, then you are discouraged and on your way to being all dried up in the desert.

    Is discouragement the cause of your feeling all dried up in your desert? If you found that you are discouraged because you are being envious or are lacking focus you can be cured. Go back to basics.

    What is it you were doing before you began wandering in the desert? Make a list of the basic skills you leveraged to get your career started, then go back and start applying them all over again. Next, make a list of what it takes to move beyond where you are in your career. One by one start applying those skills until you have moved from simply wandering around to a point where you can see your promised land straight ahead.

    Reason #6 is dissatisfaction. Finally, dissatisfaction is often at the root of a career that is off track in the desert. Dissatisfaction is all about impatience and a feeling of just not being happy with your circumstances. If you find yourself spending less time doing your best and more time finding short cuts then you are dissatisfied. If you find yourself doing enough to get by and are being passed by, then you are dissatisfied. Dissatisfaction simply takes away our motivation to try harder and do better.

    If dissatisfaction is the culprit that made you loose your way you can get back on track. First, acknowledge that you aren’t pleased with where you are right now. Know that it could take a while to get to your goal, but you can begin the journey right away. Switch your focus from feeling dissatisfied to instead focusing on “this is what I can do to be satisfied.” Make a plan and stick with it until you get to where you are going. Focus on what works and make it happen.

    Reason #7 is your reality. Now that you know your desert and have identified your specific difficulty, along with its’ solution, you can determine your reality. Make a decision to reject the reality of your past and substitute it with a new reality starting today. Your desert will get bigger and wider if you focus on the lack of the past, but if you choose to focus on new possibilities, and an abundant future, you will begin to feel like a freshly watered garden whose waters never fail.

    Remember, deserts are necessary, because without them we become complacent. When we are complacent we do not grow. Make the decision to bloom in your desert, instead of being all dried up.

    If you would like more information about developing your own self-awareness in the work place and finding new ways to make different choices, then contact one of our SmartWork Career coaches @ 805.376-1906 or e-mail Suzanne@smartworkcareercoaching.com . Our coaches will help you to become more self-aware, develop clarity, and create an action plan to get from where you are to where you wan

    Online Business Copyrights and Disciplines
    Online businesses do best with online marketing. Online opportunity and online work is, at the moment, at its zenith. Online communities help me connect Defining Collaboration Communities and Collaboration Web 2. Perhaps a better way of stating the issue is: What should you do to make online work successful in your work area. Most people manage by deadlines, and making decisions based on the online input keeps it real. People need to know what they are expected to do when they come to the online work area.Creative Commons licenses attach to the work and authorize everyone who comes in contact with the work to use it consistent with the license. Creative Commons licenses are expressed in three different formats: the Commons Deed (human-readable code), the Legal Code (lawyer-readable code); and the metadata (machine readable code). Creative Commons licenses give you the ability to dictate how others may exercise your copyright rights—such as the right of others to copy your work, make derivative works or adaptations of your work, to distribute your work and/or make money from your work.You will want to check to see that the online program you are interested in provides solid, stand
    areas. Either your motivation to succeed is based on selfish pursuits or you are simply bored. Selfish pursuits are great motivators to start a career. After all, having a designer wardrobe, or simply having plenty of cash to support your life style are great motivators and keep everyone interested in moving forward, at first. However, interests that only benefit you and are superficial only last for a short time. After awhile everyone needs a greater purpose in life. If you are finding that doing your job is not as fulfilling as it once was, then maybe you are doing your job for the wrong reasons.

    It’s pretty easy to determine if you are bored. If you just aren’t that excited about your career and you can find more reasons for staying home than going to work, chances are you are bored. Maybe you aren’t challenged, maybe you have mastered your job or maybe you have simply been doing the same thing for way too long. If any of these sound familiar then it is safe to say you are in the desert and you are bored.

    Did you discover that you are more disinterested in your career than doubtful? If this is your reason for your career being all dried up, then you need to reconnect and commit yourself to a higher cause. It is when we are committed to something greater than just ourselves that we get re-energized. You need to know that you are really making a difference. If the company you are at is not making the world a better place then you can commit to making the lives of those people you come into contact with a better place. Make a difference! Or, finally find a cause that you can rally around. Not into making your co-workers lives better? Then find a cause you believe in and start contributing either monetarily or with your time. The energy you will generate from participating in a greater cause outside of yourself will carry you out of your desert and bring new life to your career.

    Reason #5 is discouragement. Discouragement is a real difficulty for many desert travelers. The two main symptoms of discouragement are envy of others and, a focus on how things were in the past. Discouragement begins when you are feeling a little bit down, but it really has its’ roots in envy and lack of focus.

    If you have found yourself looking negatively at your peers or others who have already been promoted, moved forward, or have surpassed you in some way then you are envious. You may be finding one thousand and one reasons why they are better or one thousand reasons why they had an advantage, but if you are convincing yourself that others have something you don’t, then you are envious.

    Maybe your discouragement is rooted in external factors. Are you convinced that the leads used to be better, there were more opportunities in the past, or the competition knows something that you don’t? If you have convinced yourself of any of these, then you are discouraged and on your way to being all dried up in the desert.

    Is discouragement the cause of your feeling all dried up in your desert? If you found that you are discouraged because you are being envious or are lacking focus you can be cured. Go back to basics.

    What is it you were doing before you began wandering in the desert? Make a list of the basic skills you leveraged to get your career started, then go back and start applying them all over again. Next, make a list of what it takes to move beyond where you are in your career. One by one start applying those skills until you have moved from simply wandering around to a point where you can see your promised land straight ahead.

    Reason #6 is dissatisfaction. Finally, dissatisfaction is often at the root of a career that is off track in the desert. Dissatisfaction is all about impatience and a feeling of just not being happy with your circumstances. If you find yourself spending less time doing your best and more time finding short cuts then you are dissatisfied. If you find yourself doing enough to get by and are being passed by, then you are dissatisfied. Dissatisfaction simply takes away our motivation to try harder and do better.

    If dissatisfaction is the culprit that made you loose your way you can get back on track. First, acknowledge that you aren’t pleased with where you are right now. Know that it could take a while to get to your goal, but you can begin the journey right away. Switch your focus from feeling dissatisfied to instead focusing on “this is what I can do to be satisfied.” Make a plan and stick with it until you get to where you are going. Focus on what works and make it happen.

    Reason #7 is your reality. Now that you know your desert and have identified your specific difficulty, along with its’ solution, you can determine your reality. Make a decision to reject the reality of your past and substitute it with a new reality starting today. Your desert will get bigger and wider if you focus on the lack of the past, but if you choose to focus on new possibilities, and an abundant future, you will begin to feel like a freshly watered garden whose waters never fail.

    Remember, deserts are necessary, because without them we become complacent. When we are complacent we do not grow. Make the decision to bloom in your desert, instead of being all dried up.

    If you would like more information about developing your own self-awareness in the work place and finding new ways to make different choices, then contact one of our SmartWork Career coaches @ 805.376-1906 or e-mail Suzanne@smartworkcareercoaching.com . Our coaches will help you to become more self-aware, develop clarity, and create an action plan to get from where you are to where you wan

    Powerful Phone Interviews
    Phone interviews are de rigueur with many organizations.Companies conduct phone interviews for a number of reasons.It’s a way to screen out the dead wood.It gives the next interviewer baseline information from which to work.It saves money.So, how do you prep for a powerful phone interview?And how is it different from a face-to-face interview?Recently, three of my clients aced their phone interviews. Here’s what we learned works.Prepping for the phone interview:If you need to call from work or from a phone booth or a cell phone, tell the screener/interviewer what the circumstances are. It’s better to explain ahead of time than to suddenly have to stop midway through because of noise or an interruption. Stand up. You project stronger energy when you stand. Or even better, walk around. Remember, the interviewer has only your words and the sound of your voice with which to judge you. You will come across more upbeat and enthusiastic if you stand.Even for a phone interview, you need to do your homework. The interviewer will be asking, “Why do you want to work at XYZ Company?” and “
    new life to your career.

    Reason #5 is discouragement. Discouragement is a real difficulty for many desert travelers. The two main symptoms of discouragement are envy of others and, a focus on how things were in the past. Discouragement begins when you are feeling a little bit down, but it really has its’ roots in envy and lack of focus.

    If you have found yourself looking negatively at your peers or others who have already been promoted, moved forward, or have surpassed you in some way then you are envious. You may be finding one thousand and one reasons why they are better or one thousand reasons why they had an advantage, but if you are convincing yourself that others have something you don’t, then you are envious.

    Maybe your discouragement is rooted in external factors. Are you convinced that the leads used to be better, there were more opportunities in the past, or the competition knows something that you don’t? If you have convinced yourself of any of these, then you are discouraged and on your way to being all dried up in the desert.

    Is discouragement the cause of your feeling all dried up in your desert? If you found that you are discouraged because you are being envious or are lacking focus you can be cured. Go back to basics.

    What is it you were doing before you began wandering in the desert? Make a list of the basic skills you leveraged to get your career started, then go back and start applying them all over again. Next, make a list of what it takes to move beyond where you are in your career. One by one start applying those skills until you have moved from simply wandering around to a point where you can see your promised land straight ahead.

    Reason #6 is dissatisfaction. Finally, dissatisfaction is often at the root of a career that is off track in the desert. Dissatisfaction is all about impatience and a feeling of just not being happy with your circumstances. If you find yourself spending less time doing your best and more time finding short cuts then you are dissatisfied. If you find yourself doing enough to get by and are being passed by, then you are dissatisfied. Dissatisfaction simply takes away our motivation to try harder and do better.

    If dissatisfaction is the culprit that made you loose your way you can get back on track. First, acknowledge that you aren’t pleased with where you are right now. Know that it could take a while to get to your goal, but you can begin the journey right away. Switch your focus from feeling dissatisfied to instead focusing on “this is what I can do to be satisfied.” Make a plan and stick with it until you get to where you are going. Focus on what works and make it happen.

    Reason #7 is your reality. Now that you know your desert and have identified your specific difficulty, along with its’ solution, you can determine your reality. Make a decision to reject the reality of your past and substitute it with a new reality starting today. Your desert will get bigger and wider if you focus on the lack of the past, but if you choose to focus on new possibilities, and an abundant future, you will begin to feel like a freshly watered garden whose waters never fail.

    Remember, deserts are necessary, because without them we become complacent. When we are complacent we do not grow. Make the decision to bloom in your desert, instead of being all dried up.

    If you would like more information about developing your own self-awareness in the work place and finding new ways to make different choices, then contact one of our SmartWork Career coaches @ 805.376-1906 or e-mail Suzanne@smartworkcareercoaching.com . Our coaches will help you to become more self-aware, develop clarity, and create an action plan to get from where you are to where you wan

    How to Calm Cranky Customers Without Blowing Your Stack
    There isn't a day that goes by that I don't hear another small business owners complaining about some of the customers they have to do business with. Some of them REALLY are legitimate complaints, but after listening to 100's of different complaints, I have found the root of most of them is a lack of understanding. Therefore, I hope this article gets you on the road of addressing complaints and customer problems in your home business.The first step is to get past the irritation. It's only human nature to get a little upset when a customer writes to complain about something totally stupid. Complaints like: It's been two whole weeks and I haven't seen my ad on your website yet. Or, how about those really stupid emails, like: Send me more info. (No name provided. Info on what?) Then, the guy writes you the next week and calls you a crook because you didn't answer his email right away. It's obvious that there is a breakdown of communication.But let's look at the last complaint explained above and analyze it for better understanding. For some reason, the guy was so excited about your company that he forgot to mention what information he wanted. He knew his name but never thought about the fa
    ot being happy with your circumstances. If you find yourself spending less time doing your best and more time finding short cuts then you are dissatisfied. If you find yourself doing enough to get by and are being passed by, then you are dissatisfied. Dissatisfaction simply takes away our motivation to try harder and do better.

    If dissatisfaction is the culprit that made you loose your way you can get back on track. First, acknowledge that you aren’t pleased with where you are right now. Know that it could take a while to get to your goal, but you can begin the journey right away. Switch your focus from feeling dissatisfied to instead focusing on “this is what I can do to be satisfied.” Make a plan and stick with it until you get to where you are going. Focus on what works and make it happen.

    Reason #7 is your reality. Now that you know your desert and have identified your specific difficulty, along with its’ solution, you can determine your reality. Make a decision to reject the reality of your past and substitute it with a new reality starting today. Your desert will get bigger and wider if you focus on the lack of the past, but if you choose to focus on new possibilities, and an abundant future, you will begin to feel like a freshly watered garden whose waters never fail.

    Remember, deserts are necessary, because without them we become complacent. When we are complacent we do not grow. Make the decision to bloom in your desert, instead of being all dried up.

    If you would like more information about developing your own self-awareness in the work place and finding new ways to make different choices, then contact one of our SmartWork Career coaches @ 805.376-1906 or e-mail Suzanne@smartworkcareercoaching.com . Our coaches will help you to become more self-aware, develop clarity, and create an action plan to get from where you are to where you want to be in your career and in your life. You may also visit our web site at www.smartworkcareercoaching.com .

    © Copyright 2006 Suzanne Freiberg. All Rights Reserved.

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