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Other Added - Complaints? Cut 'm Off At The Pass Pardner
Not everything that can be counted counts, and not everything that counts can be counted." Albert EinsteinHow does that brand feel?Sometimes the obvious isn’t all that matters when you brand your product. What may be vis
Every company needs a product to sell. It is also the same with internet home business. You need a product to start up a home based business and start to work from home. I categorized three different type of product.1. Digital Product. It is ve
That hokey phrase came to me from somewhere back in my memory the other day when talking to a client who was in trouble with a customer over a delayed delivery. The customer was going to be furious and my client was hoping the problem would just blow over without a confrontation. But somehow we knew that it just wasn’t going to go away.
I strongly suggested that, rather than wait until the customer got so angry that they called and verbally exploded, we should “cut ‘m off at the pass” by proactively calling the customer politely and apologize, explaining the situation and what you will be doing to correct it, then giving the new expected delivery date (and then duck!). This shows that you are aware of the situation and doi
Online paid surveys are being overestimated and they sound too promising at times to be believed. It is never a facile task and not always a means of earning easy money as the ads might have convinced you. You might get loads of offers that promise you
I strongly suggested that, rather than wait until the customer got so angry that they called and verbally exploded, we should “cut ‘m off at the pass” by proactively calling the customer politely and apologize, explaining the situation and what you will be doing to correct it, then giving the new expected delivery date (and then duck!). This shows that you are aware of the situation and do
Online paid surveys are being overestimated and they sound too promising at times to be believed. It is never a facile task and not always a means of earning easy money as the ads might have convinced you. You might get loads of offers that promise you
I strongly suggested that, rather than wait until the customer got so angry that they called and verbally exploded, we should “cut ‘m off at the pass” by proactively calling the customer politely and apologize, explaining the situation and what you will be doing to correct it, then giving the new expected delivery date (and then duck!). This shows that you are aware of the situation and do
Your reputation, strengthened or negated by word-of-mouth, is one of the most difficult things to build and one of the easiest to destroy. You must be committed to developing and protecting your good name at all costs… it is one of your most precious a
Less than one generation ago, if you needed a box of full color business cards you would have contacted your local graphic arts printing company, paid for expensive design and set up costs, and received your ordered cards one or two weeks later. If you
No one wants to hear bad news but it is so much better to own up to the situation by confronting the problem head-on then wait for it to be resolved in an exchange of fury. If the problem is handled well, many, if not most, customers will be somewhat understanding. They know that problems arise, errors are occasionally made, (gosh even I will admit to making a few! Let’s see, Apri
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