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Other Added - Who Put Sand in the Grease
People react very differently to the waves of change that suddenly flood the work and marketplace. Some, who feel confused or unsettled struggle to keep their heads above water gasping for air. By contrast, others
Key Learning Point
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The
Everyone loves to be appreciated, and when that thanks is expressed with a gift, you’ll make extra points with the gift recipient. Corporate gifts are often thought of as expensive, one-of-a-kind executive style gi
But people design the business processes we use. And sometimes, someone puts sand in the grease.
A local college ordered two copies of my video-based learning programs. They had my pricelist and knew exactly what they wanted. I was the only supplier.
But their Finance Department insisted upon sending a ‘request for quotation’, then receiving a ‘written proposal’ so they could send a ‘purchase order’ from which I would provide an ‘approved invoice’ – all before delivering the products! That’s a lot of paper back and forth (hardcopies required, in duplicate) without a smidgen of added value.
One government agency ordered the entire Ron Kaufman learning library. The products were delivered promptly with our usual invoice enclosed.
But the agency insisted our invoice be re-written as it was dated February 28, the same day as shipment, while the products were delivered on March 1.
Finance refused to accept our invoice as it was dated before delivery, even though the invoice accompanied the products and the products were now delivered.
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The n
On Friday night, as I am sitting in my study room, a thought just crossed my mind…is it right to accept a job opportunity with your ex-employer? I know some of you might say, “No, one should not” and many of you mi
But their Finance Department insisted upon sending a ‘request for quotation’, then receiving a ‘written proposal’ so they could send a ‘purchase order’ from which I would provide an ‘approved invoice’ – all before delivering the products! That’s a lot of paper back and forth (hardcopies required, in duplicate) without a smidgen of added value.
One government agency ordered the entire Ron Kaufman learning library. The products were delivered promptly with our usual invoice enclosed.
But the agency insisted our invoice be re-written as it was dated February 28, the same day as shipment, while the products were delivered on March 1.
Finance refused to accept our invoice as it was dated before delivery, even though the invoice accompanied the products and the products were now delivered.
Key Learning Point
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The
Microfiber mopping systems are becoming more widely used in commercial and hospital settings over traditional mopping systems for a variety of economic and safety reasons. Microfiber mop heads
One government agency ordered the entire Ron Kaufman learning library. The products were delivered promptly with our usual invoice enclosed.
But the agency insisted our invoice be re-written as it was dated February 28, the same day as shipment, while the products were delivered on March 1.
Finance refused to accept our invoice as it was dated before delivery, even though the invoice accompanied the products and the products were now delivered.
Key Learning Point
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The
Many medical supply companies have been selling little kits for business owners, which contain first aide stuff for years. They go in a scare the ever living crap out of the business owner and tell them of the fin
But the agency insisted our invoice be re-written as it was dated February 28, the same day as shipment, while the products were delivered on March 1.
Finance refused to accept our invoice as it was dated before delivery, even though the invoice accompanied the products and the products were now delivered.
Key Learning Point
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The
A few months ago I was raving about Netflix, an online movie rental service that enables you to use your letter carrier to get and return videos instead of wasting your precious time and gasoline.And Netflix
Key Learning Point
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The need for speed in today's economy is real. Get rid of the sand that grinds the gears and slows everything down. Grease up!
Action Steps
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Look closely at your business processes and procedures. What can be streamlined? What can be reduced? What can be eliminated altogether?
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