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Culture Eats Strategy For Lunch
I was speaking to group in Atlanta recently and this phrase was stated to me after my speech by one of my audience members….”Culture eats strategy for lunch”.I was compelled by what this meant, especially as regards processes such

No One Answers The Phone But The Sales Department
I am writing this column prompted by a recent column in USA Today concerning the difficulty in getting to a live person when experiencing service troubles. The writer gave examples of some national companies that were difficult, if not

Do you have customers or do you have clients? Someone asked me yesterday to explain the difference. He claimed that it was just semantics and that basically customers were clients and vice versa. I was surprised that he felt that way, because there is a distinctively important difference between the two.

So exactly what is the difference between a customer and a client? Let's look at a couple of examples of each, and you will understand why having clients is better than having customers.

If you walk into a convenience store and buy a cup of coffee, are you a customer or a client? You are a customer, of course. If you go to a lawyer's office and hire the attorney to represent you, are you a customer or a client? In this case, you are a client. Some might discern that the difference is whether you provide a service or a product. But no, that is not it either. Here is another example. If you go to a car wash and get you vehicle cleaned (a service), are you a customer or a client? In this case you are still a customer. If you go to an insurance agent and purchase a life insurance policy (a prod

Changes, How to Make Them
Change can be good or it can be bad, change of any kind good or bad has an effect on individuals. This effect is some times positive. However, most of the time it is negative. People naturally resist change and this resistance to the

t that way, because there is a distinctively important difference between the two.

So exactly what is the difference between a customer and a client? Let's look at a couple of examples of each, and you will understand why having clients is better than having customers.

Plus Size Modeling Jobs – How You Can Make It Big
Plus size modeling jobs is an industry that is steadily growing and gaining popularity. It is becoming more and more accepted everywhere. Since about a 25% of all the money spent on clothing is money spent by plus sized women, this mar

hy having clients is better than having customers.

Achieve Independence Through Web Lead Generation
Before setting up anything, it is important that you understand the high relevance of lead generation to your business' success. It is highly important for you to be able to find ways for lead generation because without lead generation,

attorney to represent you, are you a customer or a client? In this case, you are a client. Some might discern that the difference is whether you provide a service or a product. But no, that is not it either. Here is another example. If you go to a car wash and get you vehicle cleaned (a service), are you a customer or a client? In this case you are still a customer. If you go to an insurance agent and purchase a life insurance policy (a pro

Accounting Business Outsource Process is a Good Approach
In every business organization, accouting business outsource process plays an important role. Accounting is one such department which every company has to maintain. This area keeps changing year after year and so every company has to kee

er example. If you go to a car wash and get you vehicle cleaned (a service), are you a customer or a client? In this case you are still a customer. If you go to an insurance agent and purchase a life insurance policy (a product), are you a customer or a client? I would call you a client. So the difference is not whether you provide a product or a service.

The difference is the relationship you have with the person buying from you. Clients make a commitment to buy your product or service from you on a long term basis. A customer is a hit and run type buyer. If you cater to customers, you have to be continually searching for them. Clients on the other hand don't need to be replaced as often, and they will generally pay you more for your product or service.

If you strive to turn your customers into clients, you will work less and earn more. Will the next person who buys from you be a customer or a client? You decide.

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A professional degree in Juris Doctor relates to a higher grade of studies in law. With business houses expanding in size and the legal issues gaining higher importance for day to day working of large corporates, demand for Juris Doctor

(Fortune) -- Getting accepted into a top MBA program is an arduous, time-consuming process, with plenty of potential pitfalls along the way. Witness that the most prestigious and selective schools - Harvard, Wharton, Stanford, and their ilk - say they accept only 10% of all those who apply. I wrote this article on helping MBA aspirants avoid ending up among the 90% who don't make the cut. Since earning my own MBA in 1999 from the Kellogg School at Northwestern and starting my firm two years later, Blackman and my team have counselled more than 1,000 hopefuls on how to vow the admissions committees at top B-schools.

IT consulting services come in all shapes and sizes. Offer IT consulting services that cover both the basic fixes and the long term solutions, and make yourself an invaluable asset to the businesses for which you provide IT consulting services.

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