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  • Other Added - Serving With Positive Intent, Customer Service The Easy Way

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    the outfielders and roll all the way to the wall, maybe even resulting in an extra bases hit. Even if the ball is caught and the batter is thrown out, he stil
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    It is easier to walk through life with the attitude of Positive Intent.

    Positive Intent means you approach everything with the thought process in place that no matter what, there will be a positive ending to whatever you are doing.

    This is akin to stepping up to the plate with the thought process of “I am here to put the ball in play”.

    You are assuming that putting the ball in play will start a positive chain of events. If the ball is hit on the ground, perhaps it will scoot between two fielders and roll into the outfield for a hit. If the ball is hit in the air, perhaps it will travel between the reach of the outfielders and roll all the way to the wall, maybe even resulting in an extra bases hit. Even if the ball is caught and the batter is thrown out, he still

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    that no matter what, there will be a positive ending to whatever you are doing.

    This is akin to stepping up to the plate with the thought process of “I am here to put the ball in play”.

    You are assuming that putting the ball in play will start a positive chain of events. If the ball is hit on the ground, perhaps it will scoot between two fielders and roll into the outfield for a hit. If the ball is hit in the air, perhaps it will travel between the reach of the outfielders and roll all the way to the wall, maybe even resulting in an extra bases hit. Even if the ball is caught and the batter is thrown out, he stil

    The Group Interview
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    m here to put the ball in play”.

    You are assuming that putting the ball in play will start a positive chain of events. If the ball is hit on the ground, perhaps it will scoot between two fielders and roll into the outfield for a hit. If the ball is hit in the air, perhaps it will travel between the reach of the outfielders and roll all the way to the wall, maybe even resulting in an extra bases hit. Even if the ball is caught and the batter is thrown out, he stil

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    perhaps it will scoot between two fielders and roll into the outfield for a hit. If the ball is hit in the air, perhaps it will travel between the reach of the outfielders and roll all the way to the wall, maybe even resulting in an extra bases hit. Even if the ball is caught and the batter is thrown out, he stil
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    the outfielders and roll all the way to the wall, maybe even resulting in an extra bases hit. Even if the ball is caught and the batter is thrown out, he still accomplished the basic thought, “put the ball in play.”

    If the ball is not in play, nothing else can happen. Base hits and good Service does not come from bad thought processes.

    Ever notice how you interact with one customer better than another? Every time you work with this one particular customer everything is just right, you know, like the baby bears bed. Not too hard, not too soft, not too tall, not too short and it feels juuuussst right.

    If you examine your thought process you might find that you are working with an attitude of “Positive Intent.”

    The next time you have an Ogre type customer, you m

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